Webinar : Enabling People – Work as Done – The Key to Harnessing Worker Insights for Work Method Design

Presented by Kelvin Genn (Managing Director, Art of Work)

What’s covered?  The webinar will explore the techniques to harness real-time worker experience, and through these techniques engage workers insights. The session will explore how subject matter experts can harness these insights into the design of work methods that reduce the gap between work as done and work as imagined.

Kelvin Genn is the Art of Work’s Managing Director. He is a strategic systems thinker with experience in Human Factors and organizational re-engineering. He developed his systems thinking approach working in the Royal Australian Air Force for 10 years. Following this, for 10 years, he led systems and risk management programs across the Asia Pacific and Europe with Compass Group Plc, the world’s largest support service company with more than 750,000 employees.