004_The Customer Value Journey - podcast episode cover

004_The Customer Value Journey

May 08, 201947 minSeason 1Ep. 4
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Episode description

That's right: your customers go on a predictable journey through your brand.If I told you there were 8 steps they need to take to become a brand ambassador, wouldn't you want to know what they are?...That's what this episode is all about.

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