S2 Ep 26 Writing Comms in Consumer Care Now/Future w/ Leslie O'Flahavan of E-Write LLC
Episode description
Hello My Curious Colleagues…! This week my guest is my colleague, Leslie O'Flahavan, Owner of E-Write, LLC. Leslie O has this unique ability to take the topic written communications in the Consumer Care industry and break it down into easily, digestible pieces - not sure how she does it, but it’s a gift 🎁 …!
🆕 She is so generous and prolific in the information available on her website, (which includes dates of upcoming webinars)
…sooo wanted to cover some potentially new ground I was interested in getting her POV on for you:
🤔 Think - - sustainability communications, impact were email to go away and communications by demographics/life stages… and of course her latest POV on the impact of AI on call center agents.
🔮 I particularly loved her insights when I asked her to look into her crystal ball re: the future of communications for Consumer Relations
💜 So… thank you Leslie for joining me on S2 Ep26 of the My Curious Colleague podcast...!
#backaftermyhealthjourney #MyCuriousColleague #ConsumerCareWriting #customerexperiencemanagement #CPGCX #caringdeeplyforyourconsumers
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