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Multifamily Matters

Multifamily Mattersam1070theanswer.com

Multifamily Matters is the only one-hour weekly broadcast radio show in the nation that is solely dedicated to multifamily industry operations.  Listen to industry experts and icons discuss in-depth timely topics that are important to operating multifamily assets.

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Episodes

9/30/2023 Multifamily Matters, Ep. 296 "BEST OF MULTIFAMILY MATTERS: FIND, HIRE, AND KEEP – MULTIFAMILY MAINTENANCE INSIGHTS FROM THE FIELD"

A conversation with long-time multifamily industry veteran, a sought-after educator and trainer, the fantastic Mark Cukro , President of Plus One, Inc. and the Founder of Service Team Training…discussing the maintenance role shortage, common mistakes to avoid, interview tips, and best practices for keeping maintenance techs. See omnystudio.com/listener for privacy information.

Oct 09, 202352 min

9/9/2023 Multifamily Matters, Ep. 293 "THE FIRST 90 DAYS"

A conversation with two longtime multifamily industry veterans, Suzanne Hopson , Founder and Principal of here2elevate, and Jessica Eberbach , Assistant Vice President of Hospitality with City Club Apartments…discussing the importance and significance of the first 90 days in a new role within a multifamily company and how to make that time the most productive and impactful. See omnystudio.com/listener for privacy information....

Sep 06, 202353 min

8/19/2023 Multifamily Matters, Ep. 290 "Find, Hire and Keep - "Multifamily Maintenance Insights From the Field"

A conversation with long-time multifamily industry veteran, a sought-after educator and trainer, the fantastic Mark Cukro , President of Plus One, Inc. and the Founder of Service Team Training…discussing the maintenance role shortage, common mistakes to avoid, interview tips, and best practices for keeping maintenance techs. See omnystudio.com/listener for privacy information.

Aug 16, 202352 minEp. 290

8/12/2023 Multifamily Matters, Ep. 289 "The New Global Pandemic - Burnout"

A conversation with long-time real estate veteran and author, the fabulous Cara Houser , a sought-after Career Strategist and Empowerment Coach…discussing burnout, its contributing factors, and how it impacts multifamily teams, as well as possible solutions and methods to create a life-work balance. Show Guests: Cara Houser – Career Strategist and Empowerment Coach and Author Host and Producer: Paul Marks, CAS Tape Date: August 8, 2023 Air Date: August 12, 2023 See omnystudio.com/listener for pr...

Aug 09, 202353 min

8/5/2023 Multifamily Matters, Ep. 288 "Stabilizing Non-Functioning Multifamily Assets"

A conversation with long-time multifamily industry veteran, the fabulous Amy Rubenstein, the Chief Executive Officer of Clear Investment Group…discussing the potential causes of non-functioning multifamily assets, how it impacts residents, vacancies, and renewals, as well as possible solutions. Show Guests: Amy Rubenstein – Chief Executive Officer of Clear Investment Group Host and Producer: Paul Marks, CAS Tape Date: August 1, 2023 Air Date: August 5, 2023 See omnystudio.com/listener for privac...

Aug 02, 202353 min

7/29/2023 Multifamily Matters, Ep. 287 "Building Bridges: Embracing Diversity, Equity, and Inclusion in the Multifamily Workplace"

A conversation with two long time multifamily industry veterans, and nationally sought after multifamily industry speakers, Stephanie Anderson , Senior Director of Communication & Social Media at Grace Hill, and Dana Duckworth , a DEI Consultant & Culture & Engagement Strategist…discussing the importance and impact of Diversity, Equity and inclusion on multifamily industry organizations. Show Guests: Stephanie Anderson – Senior Director of Communication & Social Media at Grace Hi...

Jul 26, 202353 min

7/22/2023 Multifamily Matters, Ep. 286 "From Design to Launch - Creating a People Centric Property Management Company"

A conversation with three longtime multifamily industry veterans, Gus Remppies , President of Capital Square Living, Ryan Perez , Senior Vice President of Shared Services with Capital Square Living, and Steve Wunch , Vice President of Learning and Development with Capital Square Living…discussing how they successfully launched a multifamily property management company in 90 days. Show Guests: Gus Remppies – President of Capital Square Living Ryan Perez – Senior Vice President of Shared Services ...

Jul 19, 202353 min

7/15/2023 Multifamily Matters, Ep. 285 "Closed Minds Don't See Opportunities - Hiring Through Out-of-the-Box Thinking"

A conversation with two long-time multifamily industry veterans, Jennifer Sutter , Executive Vice President at Acento Real Estate Partners, and Karen Trueman , Director of Talent Development and Brand Reputation at Legend Management Group, as well as multifamily industry partner Kristen Poteet , Vice President of External Affairs with Entryway… discussing innovative and “out of the box” ideas for hiring in the multifamily industry. Show Guests: Jennifer Sutter – Executive Vice President at Acent...

Jul 12, 202353 min

7/8/2023 Multifamily Matters, Ep. 284 "Let's Talk About It - Mental Health in Multifamily"

A conversation with two long time multifamily industry veterans, Kendra Butterfield, Vice President of Elevation Real Estate and Management, and John Sons, Director of Training & Marketing Strategies with Burlington Capital Properties, discussing the impact of mental health on the multifamily industry and how to help your teams. Show Guests: Kendra Butterfield – Vice President of Elevation Real Estate and Management John Sons – Director of Training & Marketing Strategies with Burlington ...

Jul 05, 202353 min

7/1/2023 Multifamily Matters, Ep. 283 "Transform or Be Left Behind: Adapting and Thriving in the New Age of Multifamily"

A conversation with a long-time multifamily industry veteran, Jason Trueblood , the CEO of Trumark Real Estate Management , and a wonderful and respected multifamily supplier partner, Mo Hussein , the CEO of Balanced Asset Solutions, discussing the impact of different multifamily technologies and how to adapt and innovate. Show Guests: Jason Trueblood – CEO of Trumark Real Estate Management Mo Hussein – CEO of Balanced Asset Solutions Host and Producer: Paul Marks, CAS Tape Date: June 27, 2023 A...

Jun 28, 202353 min

6/24/2023 Multifamily Matters, Ep. 282 "Multifamily Employees Seek Personal Value and Purpose... Are You Prepared to Deliver?"

A conversation with two long time multifamily industry veterans, Jessica Eberbach , who has held various roles as VP of People and Culture, Director of Learning and Development and Director of Engagement and she is currently consulting with multifamily companies, and Suzanne Hopson , the President of Tricap Residential Group, discussing how multifamily companies can deliver value and purpose to their teams. Show Guests: Jessica Eberbach – Consultant to Multifamily Companies Suzanne Hopson – Pres...

Jun 21, 202353 min

6/17/2023 Multifamily Matters, Ep. 281 "Best Of...Situational Homelessness - A Multifamily Answer"

A conversation with Gaye Jackson , the Executive Director for Houston with Shelters to Shutters, and Leya Nguyen, SHRM-SCP , the Human Resources Director at SYNC Residential, as well as Juan, a placement in the Shelters to Shutters program, discussing the issue of situational homelessness and how the multifamily industry is working to provide solutions. Show Guests: Gaye Jackson – Executive Director for Houston with Shelters to Shutters Leya Nguyen, SHRM-SCP – Human Resources Director at SYNC Re...

Jun 15, 202353 min

6/10/2023 Multifamily Matters, Ep. 280 "Best Of... Maintaining High Occupancy in a Tough Multifamily Market" (Orig. Aired 3/18/23)

A conversation with longtime multifamily industry veteran, and an awesome multifamily industry, educator, speaker, trainer and consultant, Bill Nye, CAM, CAPS , the owner of Bill Nye Training, discussing the “recipe for high occupancy” in tough market conditions. Show Guests: Bill Nye – Owner of Bill Nye Training Host and Producer: Paul Marks, CAS Tape Date March 14, 2023 Air Date: March 18, 2023 Rebroadcast Date: Junr 10, 2023 See omnystudio.com/listener for privacy information....

Jun 07, 202353 min

6/3/2023 Multifamily Matters, Ep. 279 "Struggles to Strength"

A conversation with long-time multifamily industry veteran, the fabulous Crystal Moya CPM®, CPO, SHCM, HCCP , a Regional Vice President with the NRP Group, discussing her personal story of triumph and perseverance and how the multifamily industry was the vehicle that propelled her. Show Guests: Crystal Moya CPM®, CPO, SHCM, HCCP – Reginal Vice President at NRP Group Host and Producer: Paul Marks, CAS Tape Date May 30, 2023 Air Date: June 3, 2023 See omnystudio.com/listener for privacy informatio...

May 31, 202353 min

5/27/2023 Multifamily Matters, Ep. 278 "Best Of... Let's Talk About It - Mental Wellbeing in Multifamily"

A conversation with two long-time multifamily industry veterans, who are fantastic industry speakers and educators, Stephanie Anderson , the Senior Director of Communication & Social Media with Grace Hill, and Kara Rice , the Chief Communications Officer at Swift Bunny, discussing the mental health crisis in multifamily, who it affects, why it matters and some of the solutions. Show Guests: Stephanie Anderson – Senior Director of Communication & Social Media with Grace Hill Kara Rice – C...

May 24, 202353 min

5/20/2023 Multifamily Matters, Ep. 277 "Centralized Maintenance in Multifamily"

A conversation with two fabulous and long-time multifamily industry veterans, Jindou Lee , the CEO and Founder of HappyCo, and Steve Duceatt , the Vice President of Facilities and Construction with Pegasus Residential, discussing the how Centralized Maintenance is currently being utilized in multifamily and the solutions for operators that it provides. Show Guests: Jindou Lee – CEO and Founder of HappyCo Steve Duceatt – Vice President of Facilities and Construction with Pegasus Residential Host ...

May 17, 202353 min

5/13/2023 Multifamily Matters, Ep. 276 "Best Of... Saving Money on Multifamily Maintenance" (Orig. Aired 4/15/23)

A conversation with long-time multifamily industry veteran, and a sought-after speaker and trainer, the fantastic Chris Caramanica, CAMT +E,+L, CMM , Director of Facilities with WinnResidential, discussing ideas and opportunities for saving money when maintaining multifamily assets. Show Guests: Chris Caramanica, CAMT +E,+L, CMM – Director of Facilities at WinnResidential Host and Producer: Paul Marks, CAS Tape Date April 11, 2023 Air Date: April 15, 2023 Rebroadcast Date: May 13, 2023 See omnys...

May 10, 202353 min

5/6/2023 Multifamily Matters, Ep. 275 "Let's Talk About it - Mental Wellbeing in Multifamily"

A conversation with two long-time multifamily industry veterans, who are fantastic industry speakers and educators, Stephanie Anderson , the Senior Director of Communication & Social Media with Grace Hill, and Kara Rice , the Chief Communications Officer at Swift Bunny, discussing the mental health crisis in multifamily, who it affects, why it matters and some of the solutions. Show Guests: Stephanie Anderson – Senior Director of Communication & Social Media with Grace Hill Kara Rice – C...

May 03, 202353 min

4/29/23 Multifamily Matters, Ep. 274 "There is No Place Like Home"

A conversation with college students that are currently studying property management at Ball State University, Bronwyn Wuthrich, Ahnae Jones, Lindsey Evans, Jared Newman, Lucy Toliver, Mike Bierly, and Professor Carla Earhart discussing their backgrounds, industry issues, and industry solutions related to the perception of living and/or working in multifamily housing. Show Guests: Bronwyn Wuthrich – College Student at Ball State University Ahnae Jones – College Student at Ball State University L...

Apr 26, 202353 min

4/22/2023 Multifamily Matters, Ep. 273 "Situational Homelessness - A Multifamily Answer"

A conversation with Gaye Jackson , the Executive Director for Houston with Shelters to Shutters, and Leya Nguyen, SHRM-SCP , the Human Resources Director at SYNC Residential, as well as Juan, a placement in the Shelters to Shutters program, discussing the issue of situational homelessness and how the multifamily industry is working to provide solutions. Show Guests: Gaye Jackson – Executive Director for Houston with Shelters to Shutters Leya Nguyen, SHRM-SCP – Human Resources Director at SYNC Re...

Apr 19, 202353 min

4/15/2023 Multifamily Matters, Ep. 272 "Saving Money on Multifamily Maintenance"

A conversation with long-time multifamily industry veteran, and a sought-after speaker and trainer, the fantastic Chris Caramanica, CAMT +E,+L, CMM , Director of Facilities with WinnResidential, discussing ideas and opportunities for saving money when maintaining multifamily assets. Show Guests: Chris Caramanica, CAMT +E,+L, CMM – Director of Facilities at WinnResidential Host and Producer: Paul Marks, CAS Tape Date April 11, 2023 Air Date: April 15, 2023 See omnystudio.com/listener for privacy ...

Apr 12, 202353 min

4/8/2023 Multifamily Matters, Ep. 271 "Here's What I'm Hearing About Multifamily"

A conversation with long-time journalist and reporter in the multifamily industry, the fabulous Paul Bergeron , a Content Strategist with BH Management., discussing the current “hot topics” that are being discussed about the multifamily industry and their possible impact. Show Guests: Paul Bergeron – Multifamily Industry Journalist & Content Strategist at BH Management Host and Producer: Paul Marks, CAS Tape Date April 4, 2023 Air Date: April 8, 2023 See omnystudio.com/listener for privacy i...

Apr 05, 202353 min

4/1/2023 Multifamily Matters, Ep. 270 "Best Of... Creating a People First Culture" (Orig. Aired 2/11/23)

A conversation with longtime multifamily industry veteran, a nationally sought after industry educator and industry consultant, the fantastic Maria Pietroforte, CPM, NAAEI Faculty , the Founder and President of Maria Pietroforte Consulting, discussing the benefits and results of creating a people first culture in your multifamily organization. Show Guests: Maria Pietroforte, CPM, NAAEI Faculty – Founder and President of Maria Pietroforte Consulting Host and Producer: Paul Marks, CAS Tape Date Fe...

Mar 29, 202353 min

3/25/2023 Multifamily Matters, Ep. 269 "Unlocking the Power of Listening: A Guide to Learning the Art of Active Listening"

A conversation with longtime multifamily industry veteran, an author, a sought-after speaker, trainer and consultant, the fantastic Donna Hickey , the owner of Donna Lee by Design, discussing the essential skill of listening and how it impacts our life, both professionally and personally. Also joining the conversation is Tina Jalajel , Leasing Manager, and Vanessa Rivera , Leasing Consultant, both with Brookfield Properties. Show Guests: Donna Hickey – Owner of Donna Lee by Design Tina Jalajel –...

Mar 23, 202353 min

3/18/2023 Multifamily Matters, Ep. 268 "Maintaining High Occupancy in a Tough Multifamily Market"

A conversation with longtime multifamily industry veteran, and an awesome multifamily industry, educator, speaker, trainer and consultant, Bill Nye, CAM, CAPS , the owner of Bill Nye Training, discussing the “recipe for high occupancy” in tough market conditions. Show Guests: Bill Nye – Owner of Bill Nye Training Host and Producer: Paul Marks, CAS Tape Date March 14, 2023 Air Date: March 18, 2023 See omnystudio.com/listener for privacy information....

Mar 16, 202353 min
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