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Multifamily Matters

Multifamily Mattersam1070theanswer.com

Multifamily Matters is the only one-hour weekly broadcast radio show in the nation that is solely dedicated to multifamily industry operations.  Listen to industry experts and icons discuss in-depth timely topics that are important to operating multifamily assets.

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Episodes

12/1/2024 Multifamily Matters, Ep. 356 "BEYOND MARKETING: THE CRITICAL ROLE OF CUSTOMER EXPERIENCE (CX) IN MULTIFAMILY SUCCESS"

A conversation with a longtime multifamily industry veteran, the awesome Laurel Zacher , a marketing leader with over three decades of experience driving growth, resident engagement, and innovation…discussing strategies for retention, reputation and revenue, as well as the future of the resident experience. See omnystudio.com/listener for privacy information.

Dec 05, 202453 min

11/10/2024 Multifamily Matters, Ep. 353 "BEYOND CENTRALIZATION: AI AND AUTOMATION SHAPING MULTIFAMILY’S FUTURE"

A conversation with a longtime multifamily industry veteran, the fabulous Jamie Gorski, the Strategic Multifamily Consultant with The Gorski Consulting Group…discussing why the future of multifamily isn’t just about centralizing operations—it’s about transforming every aspect of resident interactions and associate roles with the power of AI and automation. See omnystudio.com/listener for privacy information.

Nov 22, 202453 min

10/27/2024 Multifamily Matters, Ep. 351 "IMPACT LEADERSHIP IN MULTIFAMILY"

A conversation with a longtime multifamily industry veteran, the fabulous Gus Villegas , the Vice President of Operations with CLEAR Property Management …discussing the evolution of a multifamily leader, including possible burnout, empowering others, and setbacks. See omnystudio.com/listener for privacy information.

Nov 22, 202453 min

10/12/2024 Multifamily Matters, Ep. 349 "Make Life Good"

A conversation with a raconteur, a renowned communicator, a best-selling author and a craftsman of culture and hope, the fabulous Dr. Randy Ross , the CEO of Remarkable … discussing the principles of building a better life for ourselves, our teams and our residents. See omnystudio.com/listener for privacy information.

Oct 09, 202453 min

10/5/2024 Multifamily Matters, Ep. 348 "BUILDING AND MAINTAINING GREAT MULTIFAMILY TEAMS."

A conversation with a longtime multifamily industry veteran, the amazing Dally Ward , Vice President of Property Management with Bonner Carrington.…discussing the secrets of recruiting and hiring, building relationships, maintaining relationships and what to do when things don’t work out. See omnystudio.com/listener for privacy information.

Oct 02, 202453 min

9/28/2024 Multifamily Matters, Ep. 347 "THE SECRETS OF RESIDENT RETENTION"

A conversation with a longtime multifamily industry veteran, the awesome Lauren Lyons , a Regional Director with Portico Property Management…discussing the secrets of resident retention, including the power of maintenance, creating memorable experiences, empowering on-site teams and much more. See omnystudio.com/listener for privacy information.

Sep 25, 202453 min

9/21/2024 Multifamily Matters, Ep. 346 "Make Life Good"

A conversation with a raconteur, a renowned communicator, a best-selling author and a craftsman of culture and hope, the fabulous Dr. Randy Ross , the CEO of Remarkable … discussing the principles of building a better life for ourselves, our teams and our residents. See omnystudio.com/listener for privacy information.

Sep 24, 202453 min

8/31/2024 Multifamily Matters, Ep. 343 "A conversation with a long-time multifamily veteran, and multifamily and PropTech strategist who’s driving the industry towards performance-based models, the amazing Shelley Robinson… discussing crafting, implementing and monitoring property performance plans for multifamily success."

A conversation with a long-time multifamily veteran, and multifamily and PropTech strategist who’s driving the industry towards performance-based models, the amazing Shelley Robinson … discussing crafting, implementing and monitoring property performance plans for multifamily success. See omnystudio.com/listener for privacy information.

Sep 09, 202452 min

8/24/2024 Multifamily Matters, Ep. 342 "SERIOUSLY, SERIOUS BUSINESS"

A conversation with a long-time multifamily industry veteran, and author, the fabulous, Tina Smothers , the Founder-CEO of Integrated Asset Management-Advisory Solutions, and Tina’s brilliant five-year-old son Maverick Smothers , The Serious Business Partner Founder… discussing the new book, which is full of lessons on business that can be applied to the multifamily industry called, Serious Business – Insights from a 5-year-old. See omnystudio.com/listener for privacy information....

Sep 09, 202453 min

8/17/2024 Multifamily Matters, Ep. 341 "BEST OF MULTIFAMILY MATTERS: LIVING ON SITE, AND LIKING IT!"

A conversation with three fantastic guests, Dr. Carla Earhart , Professor of Property Management with the Miller College of Business, at Ball State University, and two of her students in the program, Devon Mathena , and Thomas Leslie … discussing the challenges and benefits of living on site while working at a multifamily property. See omnystudio.com/listener for privacy information....

Sep 09, 202453 min

8/10/2024 Multifamily Matters, Ep. 340 "BEST OF MULTIFAMILY MATTERS: HEY BOOMERS, HERE COME THE ZOOMERS: HOW TO LEAD, COACH AND MANAGE ACROSS MULTIGENERATIONAL TEAMS"

A conversation with a long-time multifamily veteran, and author, the amazing Ivy Christman , the President & Managing Principle of Quest Management Group… discussing the challenges and best paths forward with multigenerational teams in the multifamily workforce. See omnystudio.com/listener for privacy information.

Aug 07, 202453 min

6/15/2024 Multifamily Matters, Ep. 333 "BEST OF MULTIFAMILY MATTERS: THE WORST LEADERSHIP MANUAL EVER"

A conversation with a long-time multifamily industry veteran, a sought-after national speaker and a bestselling author of several books, the fabulous Gary Gregory , who is also the Director of Operational Initiatives at RADCO Residential.…discussing his new book that highlights the foundations of awful leadership, communication catastrophes, decision making debacles and the team destroying approach. See omnystudio.com/listener for privacy information....

Jun 17, 202454 min

6/1/2024 Multifamily Matters, Ep. 331 "THE TOP MULTIFAMILY EXECUTIVE TRENDS FOR 2024"

A conversation with a sought-after industry speaker and a fabulous multifamily thought leader, the great Dom Beveridge , Principal with 20 for 20.…discussing important trends in the multifamily industry including Revenue Challenges, Fraud, Centralization, People, Technology and AI adoption. See omnystudio.com/listener for privacy information.

May 29, 202453 min
Hosted on Omny Studio
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