Why is buying a home so complicated?

Buying a house remains one of life’s most stressful events but is the methodology too onerous, lengthy and overly complex?

This is the question, amongst many others, which was posed to representatives of three of the most prominent components in the homebuying process - the mortgage broker, the estate agent and the conveyancer.

Episode 8 of Barclays award-winning Mortgage Insider podcast sees mortgage broker Tom Jackson, managing director at Cooper Associates, Peter May, sales director at estate agency Location, Location and Suman Dally, head of conveyancing at law firm Shoosmiths join regular host and property expert Phil Spencer to provide an in-depth overview of the homebuying and selling journey.

This discussion includes their individual takes on the procedures involved in this journey, the importance of preparation and education for buyers and sellers, the reliance on government and trade bodies, the impact and limitations of technology, and how to speed up the transition from offer to exchange.

It’s vital for all links in the homebuying chain to find better ways to improve the customer experience and this podcast offers a great starting point to help transform what can be a sometimes archaic process.

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