Electricity and gas bills will rise in April by an average £96 a year - an increase of 9 per cent at a time when inflation is less than 1 per cent. Ellen Fraser, energy specialist at Baringa Partners explains why. Static caravan owners are paying £5000 a year or more in holiday park fees. But they have been unable to visit them during the lockdowns and say that they have been denied refunds on their annual bills. Paul Lewis talks to Gary Rycroft, a partner with solicitors Joseph A Jones and Ros ...
Feb 06, 2021•31 min
How do you recognise and bring an end to financial abuse? Maybe you’ve spotted that a relative is no longer eating properly, heating their home, or that money and jewellery has gone missing. Or perhaps somebody close to you is taking money, trying to take control of your bank account or even suggesting you should change your will. How do you tackle such difficult personal issues and suspicions? Paul Lewis and guest will be here to answer your questions about protecting yourself or a loved one fr...
Feb 04, 2021•34 min
Fraudsters and scammers are always finding new ways to part you from your money, pressurising you to make a hasty decision or tricking you into sharing personal information. Fake investment firms took around £78m from UK consumers last year according to fraud reporting centre Action Fraud and now warnings are being given about Covid-19 vaccine scams. On Wednesday's programme Adam Shaw and guests will look at how to spot financial fraud and what to do if you've been taken in by these convincing c...
Feb 03, 2021•28 min
The Chancellor, Rishi Sunak, is being taken to court by mothers who claim the self-employed income support scheme discriminates against them. That's because they took maternity leave during the period their profits were assessed. The government currently calculates how much a self-employed person should receive in their grant, which covers lost profits during the pandemic, by looking at a three year average. And the maternity discrimination charity, Pregnant then Screwed, claims this disadvantag...
Jan 30, 2021•35 min
Stay at home is the current advice but travel companies are reporting a surge in holiday bookings from those hoping for adventure later this year. Others may have rebooked a trip which was cancelled last summer but be uncertain about whether they can or should go. What happens if your trip is cancelled again and what should you consider if you need or hope to travel safely when restrictions ease? On Wednesday’s programme Adam Shaw and guests will answer your questions about travel rules, rights ...
Jan 27, 2021•35 min
Tens of thousands of students are being denied access to student funding despite a Government pledge in 2013 to change things. The delay to an 'alternative' student finance scheme would enable thousands of Muslim students to fund their university education every year. A damning report into how the Financial Conduct Authority has acted on pensions transfers. Many who've taken bad advice may have no recourse to compensation. Money Box has learnt that since the pandemic started last year thousands ...
Jan 23, 2021•32 min
What could the new plans for leasehold reform mean for you? Housing Secretary Robert Jenrick has announced what he calls the biggest reforms to English property law for 40 years, making it easier and cheaper for leaseholders to buy their freehold or extend their lease and introducing Commonhold tenure. On Wednesday's programme Felicity Hannah and guests take a look at the new proposals and ask how the system works in Scotland, where leaseholds were abolished in 2004. On the panel: Alan Cook, Par...
Jan 20, 2021•34 min
If there is a hundred pounds or more credit on your electricity or gas account you can get it back. We tell you how to do it and explain what the situation is if the firm has gone bust. Simon York is the man in charge of tackling fraud at Her Majesty’s Revenues & Customs. We find out how much of the furlough grants have been lost to criminals. What happens to drivers whose car is parked on the street but can’t afford to get it taxed or MOT’d? And the man who asked his insurer a question and ...
Jan 16, 2021•29 min
Bitcoin values again capture the headlines, some central banks are developing their own digital currencies and PayPal and Facebook are entering the market. Digital currencies are evolving rapidly but what do you need to know before you consider buying, storing or selling cryptocurrencies? On Wednesday’s Money Box Live, Louise Cooper and guests discuss the development and the risks of digital currencies and we'd love to hear your stories too. e-mail moneybox@bbc.co.uk now with your questions and ...
Jan 13, 2021•31 min
For the first time since 1974 the United Kingdom is not part of the European Union, so how will this affect your finances? We look at the new Global Health Insurance card and explore why we might end up with better compensation for delayed flights. We also discover why some banks are closing UK accounts held by people living in the EU... and some aren't. And ask what UK pensions and benefits will be paid in future to British emigrants living in EU countries? Presenter: Paul Lewis Reporter: Ben C...
Jan 09, 2021•32 min
How good are you with money? Are you a saver, a spender or a canny investor and where did you learn those skills - from family, school, or maybe you taught yourself through the university of life? On Wednesday’s programme we want to find out what makes financial education work well, what do young people want to learn about money and how can we help them to achieve their financial goals? To share your ideas and experiences with Felicity Hannah and guests e-mail moneybox@bbc.co.uk now. On the pane...
Jan 07, 2021•34 min
2020 has been a tumultuous year, full of the unexpected, so what can we anticipate for our finances over the years to come? In 1998 futurologist Graeme Leach wrote a report for Barclays called ’2020 Vision’, designed to look beyond the impending millennium to life in the next 20 years. It wanted to stimulate thinking and discussion on how the future will look. Join Felicity Hannah to discover how Graeme’s predictions for 2020 have weathered and discuss with three listeners what their hopes and a...
Jan 02, 2021•27 min
It’s been a tough year for charities since the global pandemic struck but many of you have come up with innovative ways to raise money for the causes you love. The closure of charity shops and the cancellation of events has greatly reduced income and many charities are also experiencing rising demands, so finding new ways to generate income has been vital. On Wednesday’s Money Box Live Louise Cooper and guests will look at charity finances and fundraising in 2020. Joining Louise are: Caron Brads...
Dec 23, 2020•35 min
A damning report by Dame Elizabeth Gloster finds that the financial regulator failed nearly 12,000 people who lost up to £237 million after an investment scheme collapsed. How have those who lost money reacted to her findings? A search through 390,000 online adverts for rented homes reveals that on two websites more than 80% discriminate against people on benefits. And concerns from the team dedicated to chasing, catching and prosecuting illegal loan sharks about the rise of people being targete...
Dec 19, 2020•31 min
Exclusive figures from the Financial Ombudsman Service show a big increase in the number of complaints about banks in relation to fraud and scams. The stats show the FOS upholds 32% of complaints on average – but when it comes to fraud and scam cases that number nearly doubles to 58%. What does the FOS think about recent reports in the press that suggests banks are trying to get out of their voluntary code to refund victims of fraud? We hear from one case study who had £13,200 stolen 18 months a...
Dec 12, 2020•31 min
If you’re priced out of the housing market, could shared ownership help you onto the property ladder? Offered by housing associations and private developers, these schemes allow you to buy a share in a property while paying rent for the portion that you do not own. Paul Lewis and guests answer your questions about the pros and cons of shared ownership. How does it work and what are the costs, responsibilities and restrictions? E-mail your questions, thoughts and experiences now to moneybox@bbc.c...
Dec 09, 2020•29 min
We've been hearing from listeners who’ve been contacted by Department for Work and Pensions demanding repayment of Universal Credit advances that the DWP says they’ve received. The trouble is, they’ve never even applied for Universal Credit, let alone had an advance. The DWP are also contacting these fraud victims employers to deduct the money owed from their salary before investigations are completed. Two dozen people are facing the threat of redundancy because the small business they work for ...
Dec 05, 2020•30 min
Is taking a break from regular payments on your mortgage, credit card or a loan for example a good way to help you through financial difficulties? Charmaine Cozier asks what you should consider before deferring regular payments and whether there are alternatives or long term consequences for your money. We'd love to hear your questions, experiences and views so please e-mail moneybox@bbc.co.uk now. On the panel are: Sam Nurse, Money Advice Hub. Your Debt Doctor, Ripon Ray. James Jones, Experian....
Dec 02, 2020•27 min
Money Box has found evidence of fraud in the Direct Debit system. We hear how Ursula, pictured with her son Phil, was repeatedly targeted. But how can you protect yourself against this fraud, once criminals use stolen personal details to drain your account? We get insight from Lisa Forte of Red Goat Cyber Security. Also - young people and hard up families are being priced out of rented homes by landlords asking for six months rent in advance. We hear from Jennie Bibbings of Shelter Cymru and Joh...
Nov 28, 2020•37 min
As the government lay out their financial plans for the next year, Paul Lewis and our panel discuss how they will affect your money. From pay and benefits to housing and tax, the Chancellor's announcements could have a big impact on personal finances. Here to translate and dissect the Spending Review are our expert panel: Anita Monteith - Technical Lead & Senior Policy Adviser, Institute of Chartered Accountants in England & Wales Helen Barnard - Director, Joseph Rowntree Foundation Heat...
Nov 25, 2020•36 min
Money Box investigates why parents who have to take unpaid leave to look after children who need to self isolate are unable to claim the £500 Test and Trace support payment. The Government wants to expand shared ownership as part of a five year housing plan. But is part renting, part buying a leasehold flat really a staircase to heaven? And why young people that the government has encouraged to pay into a Lifetime ISA account are unable to receive Universal Credit. Presenter: Paul Lewis Producer...
Nov 21, 2020•29 min
The UK is seeing a record number of redundancies, with the latest figures showing more than 314,000 people lost their jobs over the summer. Charmaine Cozier and our panel are here to answer your questions on all things redundancy, from legal rights to budgeting while you're out of work. Drop us a line with your thoughts or questions: moneybox@bbc.co.uk or tweet @moneybox Panel: Susie Al-Qassab - Head of Employment Law, Hodge Jones & Allen Solicitors Bukiie Smart - Founder of Save Spend Inves...
Nov 18, 2020•33 min
How do you make sure that people get advice before they cash in their pension funds early? The latest figures show that more than £2 billion was released early by nearly 350,000 people in the three months to September. Only about one in 30 of the people who take money out get guidance or advice about their decision. The Government’s answer is what it calls a ‘stronger nudge’ and on Monday it is expected to set out its plans to MPs as a new Pension Bill comes to its finale in the House of Commons...
Nov 14, 2020•33 min
In the early days of lockdown the government announced support for the self-employed who'd had their work impacted - or even destroyed - by the pandemic. But it's estimated that more than a million people have been unable to claim any financial help from the scheme, and they've been in touch with Money Box in droves. Adam Shaw and our panel hear from some of those who've been stuck without government support and want to know why not, and ask what other help is out there for freelancers. Panel: A...
Nov 11, 2020•35 min
A Money Box investigation has found that people across the UK are being refused home Covid tests because of their credit histories. The government uses a credit scoring database to verify the identity of those asking for the tests but that relies on people having a credit history big enough to leave a footprint. The guides on how to commit scams (and get away with it) being sold online and in plain sight on social media platforms. And the ins and outs of the new furlough as announced by the Chan...
Nov 07, 2020•26 min
Felicity Hannah and our expert panel field questions on all things baby related - from parental leave and pay to saving for a baby, your legal rights, budgeting, dealing with unemployment and finding out what government help you can expect. Our panel includes: Laura Suter - Personal finance analyst at AJ Bell, and new parent Nick Hill - Money Advice Service Nyaradzo Nyakatawa - Legal advisor for charity Pregnant Then Screwed Producer: Beth Sagar-Fenton Editor: Emma Rippon...
Nov 04, 2020•34 min
As the government’s Coronavirus Job Retention Scheme wraps up, what are your redundancy rights? And what happens if you’re on a zero-hours contract? Gym members are being pursued by debt collectors after they cancelled their direct debit for fees to gyms they couldn't go to because of the pandemic. And why are banks refusing to open accounts for newly formed charities and community groups? Presenter: Paul Lewis Researcher: Darin Graham Reporter: Kafui Okpattah Producer: Simon Maybin Editor: Rich...
Oct 31, 2020•30 min
Starting a business is hard, but starting one during lockdown is harder. Louise Cooper and guests revisit young entrepreneurs who made their side hustle into their 9-5 during lockdown to see how they’re getting on. They also hear from some new businesses owners looking for some help and guidance about starting and sustaining a successful company. Guests: Emma Jones, founder of Enterprise Nation Annabel Cork, founder of Make It Your Business Producer: Beth Sagar-Fenton Editor: Emma Rippon If you’...
Oct 28, 2020•34 min
The numbers of people targeted by thieves on Instagram has sharply risen during lockdown and Action Fraud is warning Instagram users to be wary of fraudulent investment posts offering ‘get rich quick’ schemes. Criminals use the app to promote investment schemes, luring users with the promise of high returns. We speak to one man caught out. As Tier 3 coronavirus restrictions expand, we look at the support in place for workers. And it’s already estimated that nearly two million people who were not...
Oct 24, 2020•26 min
If you’re under 30 and struggling to be noticed by employers our panel are ready to help. Find out which industries are hiring, how to handle CV gaps and what to focus on when you get an interview. Email questions and tips to: moneybox@bbc.co.uk or tweet us @moneybox Panel: Lauren Mistry, Operations Director at Youth Employment UK John McCourt, Careers adviser with Skills Development Scotland Emlyn Evans, Adviser with Career Wales Presenter: Charmaine Cozier Producer: Beth Sagar-Fenton Editor: R...
Oct 21, 2020•29 min