Tens of thousands of people are using two new apps which let them access their wages as they earn them. With no more waiting around for monthly pay days is this new tech helping people’s financial health or putting them at more risk of going into debt? Some of the people who lost money with the collapsed investment firm London Capital and Finance have been given a glimmer of hope they may be eligible for compensation. The Financial Services Compensation Scheme says some people may have been give...
Jun 29, 2019•29 min
Louise Cooper and guests look at the volatile world of investing in digital currencies. Call 03700 100 444 from 1pm to 3.30pm on Wednesday 26 June or e-mail moneybox@bbc.co.uk now with your experiences and questions. Joining Louise are: Marc Warne, Founder, Bittylicious Jemima Kelly, reporter, FT Alphaville Dave Jevans, CEO, CipherTrace Producer: Diane Richardson Editor: Emma Rippon
Jun 26, 2019•29 min
Complaints about the loans used to buy cars have trebled in three years - 50% up in the last year alone. A million new cars were sold to individuals in 2018 - more than nine out of ten on finance. We borrowed £45 billion to buy new and used cars last year. The size and growth of this finance has caused the Bank of England to express concerns and in November the Financial Conduct Authority was so worried it published new rules about how that credit was sold. We look at how well our ability to rep...
Jun 22, 2019•30 min
Childcare in the UK is amongst the most expensive in the world – and prices keep rising. For some families, nursery fees cost more than the monthly mortgage. Whether you are looking at nurseries or childminders for your pre-school children what financial help is available to reduce costs? What is tax-free childcare and how does it work? Who is eligible for 15 or 30 hours’ free childcare a week – and what help can you get to pay for childcare if you’re on Universal Credit? We'll explore the optio...
Jun 19, 2019•31 min
An inquiry has been launched into the potential mis-selling of leasehold properties. The Competition and Market Authority are aiming to shed light on potential misleading practice and unfair terms to better protect people buying a home in the future. What difference could it make to the lives of many whose homes have become unsellable? We speak to some of the British Steel workers persuaded to transfer out of their final salary pension schemes by rogue advisers. This week the Financial Conduct A...
Jun 15, 2019•28 min
For years we've rented carpet cleaners or hired a dinner jacket for a wedding. But now we're beginning to rent all sorts of other things too. Furniture., toys, even outfits for a work do. Money Box Live looks at the increasingly popular option of renting stuff rather than owning it. What can you borrow and what the pros and cons of doing so? We visit the Library of Things in south London where you can rent a tent, a waffle maker or even a ukulele. Will borrowing not buying help save the planet? ...
Jun 12, 2019•30 min
Millions of people need financial advice but don't get it according to a damning report out this week. It's called the 'advice gap' and includes people who need advice about investment or pensions but can't afford professional advice and people who need free advice on a variety of money matters but don't know where to get it. We discuss how to make financial advice more accessible to everyone. Banks have until April next year to implement major changes on overdraft charges. The fees from overdra...
Jun 08, 2019•25 min
Credit unions are financial not-for-profit co-operatives run by their members which offer a range of saving accounts and loans. Around 2 million people in the UK belong to one. In order to join people must have something in common with other members such as living or working in the same area or having the same occupation. The work that credit unions do with those who are excluded from mainstream financial services has led to the perception that they are a "poor man's bank" but this isn't the who...
Jun 05, 2019•32 min
Letting agencies can no longer charge tenants fees when they rent a property. They've already been banned in Scotland and now England is following suit. They can be pretty hefty - for example £500 for a credit check, £200 to check out of the property. These fees account for £700m a year and account for a fifth of agencies turnover. So is this a win win for tenants or will the ban have unintended consequences? When it comes to elderly or vulnerable loved ones, family and friends often rely on oth...
Jun 01, 2019•28 min
Music streaming is big business. But how do the various providers differ and how do their payment models work - for consumers and musicians? We'll hear from grime artist Chiedu Oraka, Alice Enders from Enders Analysis and from Chris Cooke who is head of Music at CMU Insights, a music business consultancy. If you have a question for the panel or want to share your experience call us on 03700 100 444 between 1pm and 3.30pm on Wednesday 29nd May. (Standard geographic charges from landlines and mobi...
May 29, 2019•29 min
New safeguards for victims of bank fraud come into effect from Tuesday. Over 350 million pounds was stolen from accounts last year through what's called Authorised Push Payment Fraud - that happens when a person is tricked into transferring money into a fraudster's account. Often the banks have refused to refund victims but now they will have to. Figures released this week by StepChange - one of the UK's largest debt charities - show a big rise in the amount of debt relief orders in England and ...
May 25, 2019•27 min
Crowdfunding involves asking a lot of people for typically small amounts of money. It's done online as a way of financing businesses, individuals, charities or the development of ideas. There are different ways to do it including making a donation, giving money in return for shares in a business, providing a loan or receiving a reward linked to the fundraising project in return for your cash. Joining Adam Shaw to discuss the rules, risks and potential rewards of crowdfunding are Gerald Oppenheim...
May 22, 2019•31 min
At least two million people suffer domestic abuse in the UK each year. But domestic abuse is not always just physical. Taking control of a partner's money - financial abuse - is often part of controlling someone. This week a new advice service has been launched aimed at people who work in banks and building societies to help them spot the signs of economic abuse among their customers and encourage them to offer practical help when they do. Metro Bank is pronounced 'safe' by the Bank of England. ...
May 18, 2019•25 min
Looking for and finding a job following a long career break can be difficult and demoralising. There are various reasons for extended career breaks including redundancy, divorce or family commitments. What help is available for returners and how can employers do more to recruit them? Adam Shaw and a panel of guests are ready to hear your questions and experiences and provide practical help. Email moneybox@bbc.co.uk or call 03700 100 444 after 1pm on Wednesday 15th May. Standard geographic charge...
May 15, 2019•31 min
Ben Wallace MP, Minister for Economic Fraud responds to criticism from Her Majesty's Inspectorate of Constabulary about whether the government is "content to leave fraud at the back of the queue" given what damage it can do. Dan Whitworth reports on a significant development for the former clients of collapsed mini-bond firm London Capital and Finance. And the launch of a pilot scheme to tackle rent arrears and keep people away from high cost credit by allowing them to flex their monthly rent pa...
May 11, 2019•25 min
The latest news from the world of personal finance plus advice for those trying to make the most of their money.
May 08, 2019•29 min
Free cash machines are disappearing across the UK at an 'alarming' rate according to Which? Two of the major private operators, Cardtronics and Notemachine, have introduced charges for nearly 1700 of their ATMS in the last few months, with more following soon. It's predicted that one in eight machines could soon charge us to take out our money. We hear from Tim Halford, managing director of Cardtronics who defends the charges. Ofgem have scrapped a rule meaning energy suppliers must give custome...
May 04, 2019•25 min
When you invest money do you care what it is used for? Would you avoid so called 'sin stocks' like tobacco, alcohol or gambling? Increasing numbers of people want to make sure their money is doing good - or at least as little harm as possible. But can you get a decent return from ethical investments? Paul Lewis and a panel of guests are taking your calls and queries about ethical investing. Guests: Lisa Stonestreet, Head of Communications at the EIRIS Foundation Tanya Pein, independent financial...
May 01, 2019•28 min
Tens of thousands of low paid workers will face losing a week's pay or more because the firm that employs them is changing its payroll system. The pay is, in theory, just being deferred. But in practice that deferral could last until they leave their job. What will this mean for its lowest paid staff? This week a committee of MP’s heard evidence that the practice refusing to rent to people on benefits is widespread. The housing charity Shelter is calling for it to be banned but letting agents do...
Apr 27, 2019•25 min
As climate change protests continue, how can consumers cut carbon emissions and keep energy bills affordable? Can you be eco-friendly and stay within budget? What are the best green deals available? Share your tips for being more energy-efficient. Adam Shaw and a panel of guests are ready to hear your renewable energy questions and experiences. Email moneybox@bbc.co.uk or call 03700 100 444 after 1pm on Wednesday 24 April. Standard geographic charges from landlines and mobiles will apply. Guests...
Apr 24, 2019•30 min
Criminals fraudulently stole £1.2 billion last year from our bank accounts according to the industry body UK Finance. But that’s just the tip of the iceberg - the true scale of financial fraud is hard to put a figure on. As many as four out of five people who have been stung don't report it. Fraud is an epidemic that’s seemingly out of control. In this programme, Iona Bain asks why do we fall for fraudsters? How do they manage to dupe us into hitting the transfer button on fraudulent transaction...
Apr 20, 2019•25 min
Almost 8 million people live alone in the UK and numbers are rising. Figures from the Office for National Statistics show it's more expensive to be single, so what are the financial penalties if you're not a couple? Inevitably, household expenses are more costly when you're not sharing rent or mortgage payments, energy or water bills. But outside the home, there are many ways that singletons pay a premium - whether it's more expensive holidays, hotel rooms, train fares, car insurance or even the...
Apr 17, 2019•29 min
The Financial Conduct Authority has warned parts of the general insurance industry that it "will not hesitate to intervene" in situations where firms fail to meet their obligations to customers. A report by the financial regulator examined short-term travel including coach trips, tradesman, GAP and motor ancillary insurance. It found some customers were sold inappropriate products, charged excessive prices or received poor service. Guests: Jonathan Davidson, Executive Director of Retail Supervis...
Apr 13, 2019•25 min
Are you saving into a pension at work? Has this happened automatically via auto enrolment? In just six years, this Government policy has encouraged ten million more people save into a pension. But not everyone is eligible to take part. So they get no employer contribution towards their retirement pot. People paid less than ten thousand pounds a year and the self-employed are currently excluded from the scheme. Paul Lewis and expert panel discuss the future of pension saving at work. How can more...
Apr 10, 2019•29 min
The inconsistent manner in which police forces in England and Wales investigate reports of fraud is leaving victims 'confused and disillusioned.' That's one of the findings in a report by the watchdog Her Majesty’s Inspectorate of Constabulary and Fire and Rescue Services. Money Box listener Emma lost her £25,000 new home deposit after criminals hacked emails between her and her solicitor in order to divert and steal the money. She feels let down by the police and her bank. Guest HM Inspector of...
Apr 06, 2019•25 min
Have you had to cope with sorting out a loved one's financial affairs after they die? The process is called probate or 'confirmation' in Scotland. It's a complex process, involving getting documents from financial institutions, valuing assets and perhaps even selling a house. It all comes at a time when relatives or friends may be feeling at their most vulnerable. Fees to apply for the probate process in England and Wales are due to rise sharply in many cases, subject to Commons approval, in the...
Apr 03, 2019•33 min
Money Box reporter Dan Whitworth analyses the main findings from the administrators' report into London Capital & Finance. The high-risk mini-bond provider collapsed in January but not before it had taken £236m from 11,650 people. Many of them were first-time investors who thought their money was going into fixed rate ISAs. The cash they put in came from pensions, inheritances and life savings. From April the Financial Services Compensation Scheme (FSCS) limit for regulated investments rises...
Mar 30, 2019•25 min
A major change to the UK's tax system starts on April 1st. Is business ready for the VAT reporting shake-up? Making Tax Digital means businesses with an annual turn-over of more than £85,000 a year must file and submit their quarterly accounts using digital software which is compliant with the new system set up by HMRC. The Government says the initiative will increase the tax take. But small businesses have expressed concerns over the costs of upgrading software and getting to grips with the new...
Mar 27, 2019•29 min
Over 13 million smart meters have been installed in the UK. By the end of December next year gas and electricity suppliers will be expected to have taken "all reasonable steps" to roll them out to domestic and small business customers. One of those steps involves offering cheaper tariffs to customers - but only if they agree to have a smart meter installed. There's no legal requirement to have one so is it an unreasonable step too far? Guests: Lawrence Slade, Chief Executive at Energy UK and Joe...
Mar 23, 2019•25 min
The number of first-time buyers is up, says Chancellor Philip Hammond. Will it continue? If you've managed to buy your first property, how did you do it and what help did you get?
Mar 20, 2019•28 min
