Today we got to sit down with Cliff Kennedy, CEO of Frios Gourmet Pops - the nation's largest gourmet pops franchise. In this episode we learn about Cliff's awesome story and journey thus far. He came from no experience in franchising to getting inspired by this brand and becoming a franchisee. Just a few months later he acquired the brand with the mission of scaling it up to put franchised locations all across the country and deliver on their promise of "selling happiness". Join our text commun...
Sep 23, 2020•33 min
In this action-packed episode of Modrn Business, Ryan and Zack speak with Josh Wall, EVP & Chief Franchise Officer of Urban Air Adventure Parks. We chat about how Urban Air differentiates itself from others in both the children’s and the franchise space, how they have completely revamped their technology stack during COVID-19, exciting initiatives for 2020/2021 and advice that Josh has for emerging brands.
Sep 18, 2020•51 min
In this episode, Zack speaks with CEO & President of 2Inspire, Shafik Mina. We discuss how his two brands, Mad Science and Imagine Arts Academy, differentiate against others in the STEM space, technologies and curriculum that help set them apart and where 2Inspire believes the children’s activity space is going in the next 5-10 years! Join our text community with feedback or guest recommendations: www.voxie.com/modrnbusiness Register for Springboard Event for Emerging Franchisors - September...
Sep 15, 2020•30 min
Todays episode features Brad Sugars, CEO of Action COACH. He has written 17 business books. He coaches, advises, owns and sits on the boards of too many companies to name. This episode dives in to what he is seeing in the pandemic and offers practical advice for how to navigate these times. Other topics we discuss include: -Selling franchises -How to help franchisees become profitable -Differences between sales and marketing -Coaching for franchisees -How to keep your head on straight Audio Engi...
Sep 15, 2020•35 min
Todays guest is the CEO of Famous Toastery, a 30 location breakfast, lunch and brunch brand. Despite the tragic landscape we are seeing in the "dine in" catagory, Famous Toastery is doing quite well. From technology pivots, marketing activities, leveraging data, and some little known trends that are emerging....this episode dives in to why it is that Famous Toastery is powering through this pandemic and has an optimistic view of the future. Join our text community with feedback or guest recommen...
Sep 11, 2020•44 min
Today’s guest is the CEO of Five Star Franchising, Mr. Scott Abbott. Five Star Franchising is holding company of home services businesses which focuses on bringing systems, technology, branding, and training to portfolio brands. In this episode we get into many topics including mindset, personal and professional development, how the customer journey has changed and some of the tools and strategies you have found to acquire customers, how to gain a competitive edge through technology, automation ...
Sep 10, 2020•45 min
In this new Modrn Business episode, co-host Zack Fishman catches up with CEO & Co-Founder of Modern Market Eatery, Anthony Pigliacampo. We discuss why they look at their restaurant brand is an e-commerce company, tools that they use to take advantage of the changing consumer ordering landscape, how they turn net promoters into real promoters via their loyalty program and how they have changed their in-store ordering experience due to the pandemic.
Sep 08, 2020•29 min
In this new Modrn Business episode, co-host Zack Fishman sits down with newly-minted VP of Franchise Development for Duck Donuts, Dwayne Hoffman. We discuss how they stand-out vs. the 800,000 lb gorilla in their space (you all know who), how they are using non-traditional growth to bolster their development and how they’re using technology to gain an edge during these trying times.
Sep 02, 2020•31 min
In this episode, Zack and Ryan catch up with rockstar couple and multi-unit franchisees of Chicken Salad Chick, John and Meggie Schissler. We run through how they ended up become associated with the brand, technology they used to pivot during the pandemic, marketing tactics they use to set themselves apart in a crowded DFW market and advice they have for others looking to get into franchising.
Aug 26, 2020•35 min
Goldfish Swim School is one of the fastest growing brands in franchising and has garnered multiple awards and accolades within the franchise community. That growth was temporarily interrupted with the onset of the coronavirus, which at one point forced a shut down of all locations. In this episode, Justin is joined by Shana Krisan, VP of Marketing at Goldfish, for a discussion about brand authenticity, how purpose translates in to performance, and the future of Goldfish in a post-COVID world.
Aug 20, 2020•34 min
Enjoy this value packed sit down with Jeff Dudan, CEO of Dudan Partners and Founder of AdvantaClean (acquired in late 2018). In the episode we explore many leadership topics, discuss practical advice for navigating a COVID 19 world, and discuss Jeff's new book "Discernment": The Business Athletes Regimen For A Great Life Through Better Decisions.
Aug 18, 2020•49 min
In this episode, Zack hops on the line with Dave McDougall, CEO of Your Pie. They discuss tips and tricks to the franchisor/franchisee relationship during COVID, how Your Pie has used technology to gain an edge during the pandemic, their goals for the rest of 2020 and much more!
Aug 13, 2020•28 min
In this special episode of Modrn Business, Ryan and Zack hop on with a rising star in franchising, Phenix Salon Suite’s VP of New Business Development, Philip Watson. In this discussion, we go through why the salon suite space is such a hot industry amidst COVID-19, how Phenix is helping out their stylists in these uncertain times, how their brand is using technology in their real estate selection and much more!
Aug 12, 2020•28 min
This is a different kind of episode, focused on a topic that is on all of our minds - physical and mental health. Justin is joined by Lindsay St. Clair, Director of Marketing for the fast-growing franchise brand, Modern Acupuncture. Lindsay and Justin both deal with chronic, at times debilitating illness, and share their own personal stories and lessons learned about health, business, and life. For anyone looking to maintain a positive outlook during this difficult time, this episode is a must-l...
Aug 11, 2020•55 min
In this episode, Zack catches up with the real estate aficionados of LocateAI, Co-Founder/CEO Joe Lee and Director of Development, Navin Bhutani. We run through trends they’re seeing in the franchise real estate space, strategies to navigate the retail environment during the pandemic, industries they’re seeing growth in during these times and tools they have to help brands prepare themselves for life after COVID-19. To learn more, check out www.locate.ai!
Aug 11, 2020•42 min
In this episode of Millennial Monthly, Zack gets on the podcast with the CEO of TGA Premier Sports, Josh Jacobs. In this discussion, we touch on how Josh came up with the idea for TGA, how they cater to Millennial parents, their secret to getting Millennial franchisees and their exciting initiatives/goals for 2020/2021.
Aug 06, 2020•27 min
In this episode of Emerging and Essential, Zack speaks with Surveillance Secure CMO, Rob Gazzola! We discuss how they’re using technology to keep businesses safe during the pandemic, why they decided to start franchising, the future of keeping offices safe in a post-pandemic world and their goals for the rest of 2020.
Aug 05, 2020•26 min
In this episode, Ryan Hicks has a discussion to explore life before and after COVID with Scott Hoots, President of Pet Wants Franchising. From their approach to technology and the convergence of consumer desires and needs, Pet Wants is positioned perfectly in the growing pet retail sector.
Aug 04, 2020•47 min
In this episode of Emerging and Essential, Zack catches up with VetCor CEO/President Paul Huszar to talk all things franchising. We discuss how they’ve added new services amid the pandemic, how they use their military background to build a sustainable model, the ways they give back to the veteran community and much more!
Jul 23, 2020•33 min
In this action-packed episode of Modrn Business, Zack catches up with newly-minted President of BurgerFi, Charlie Guzzetta. We touch on how they use technology like OLO, Reef Technology and their app to gain an edge, how they’re using ghost kitchens to their advantage amidst the pandemic, their aggressive growth plans due to being a publicly traded company in Q4 and their first foray into the world of drive-thru!
Jul 22, 2020•41 min
Join me for a chat with David Bloom, Chief Development and Operations Officer of Capriottis. In this episode we dig in to many topics, including virtual & ghost kitchens, technology, franchise development, innovation, leadership and more.
Jul 16, 2020•40 min
In this podcast, Ryan and Zack hop on Zoom with REP'M Group CEO Rob Cambruzzi and REP'M VP Nick Sheehan. In this discussion, we discuss what REP'M looks for when bringing on a brand for their franchise sales arm, what advice they have for emerging brands, real estate trends and much more!
Jul 08, 2020•40 min
In this Modrn Business episode, Zack catches up with Byrider’s VP of Development, Jack Humbert. We discuss how Byrider has used technology to pivot during COVID, why the used car dealership/financing model is primed for growth amid this economic downturn and plans Byrider has for the rest of 2020.
Jul 03, 2020•25 min
In this episode of Modrn Business, Zack sits down with Rob Price, the CEO of School of Rock. We talk about what drew Rob to the brand originally, the great new ideas that came out of COVID-19 (and will continue on as things return to our new normal), how School of Rock uses a fusion of technology/curriculum to gain an edge and what goals they have for the rest of 2020!
Jun 30, 2020•30 min
In this episode of Modrn Business, Zack catches up with Jeff Brazier, Chief Development Officer of Kiddie Academy. We discuss how Kiddie Academy sets themselves apart in the childcare space, the role they will play getting adults back to work without worry amid the COVID-19 pandemic, some great resources they’re making available for folks looking to learn more about franchising and their goals for the rest of 2020!
Jun 29, 2020•32 min
In the much-anticipated return to our Millennial Monthly segment, host Zack Fishman chats with Outer Banks Boil Company CEO/Founder, Matt Khouri. In this segment, we discuss how Matt attracts young families to try low-country boils, how he garners interest from Millennial franchise candidates, the ways they educate consumers about their alternative dining experience and how they adjusted their model to mirror consumer tastes.
Jun 15, 2020•34 min
In this edition of Emerging and Essential, we catch up with franchise veteran and Director of Franchise Development for Fleet Clean USA, Dale Waite. Dale walks us through the founding story of Fleet Clean, why the mobile fleet washing business is essential to American businesses, some examples of Millennial franchisees and some tools they provide to help make their franchisees successful. To learn more about Fleet Clean, check out www.ownfc.com!
Jun 01, 2020•24 min
In this next episode of Emerging and Essential, Zack hops on with the freshly-crowned Entrepreneur Top 100 New Franchise receipt, Jason Revere of Honest Abe Roofing. We talk about the importance of a brand in a fragmented space, how technology has helped set them apart from their competitors and why there is never a better time to get into the roofing industry.
May 28, 2020•39 min
In this episode of Modrn Business, Zack sits down with fellow podcaster and friend of the podcast, Joe Malmuth, the newly-minted Managing Director of Franchise Development for Batteries Plus Bulbs. In this segment, we talk about how why he was drawn to BPB, what technologies they have used to pivot during COVID, why speciality retail is poised for explosive growth and some innovative new ideas for the future of franchise development.
May 27, 2020•41 min
In this Modrn Business segment, Zack talks all things essential with US Lawns CEO, Ken Hutcheson. We discuss how his brand has adapted their business operations to the pandemic, how he is keeping his team positive through quarantine and where he sees the commercial landscaping industry going post-COVID.
May 22, 2020•34 min