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Modrn Business

Modrn Business Podcastwww.linkedin.com
Co-hosted by the dynamic duo Ryan Hicks & Zack Fishman, Modrn Business is an award-winning, interview-style podcast that spotlights franchising's brightest executives. Follow along each week as we uncover franchising's top technology trends, the hottest franchise industries to invest in, ways to improve your own franchise business and how to potentially become a franchisee.
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Episodes

HRI: Business Opportunity Review with Zack Fishman

In this Episode, Zack Fishman sits with Harris Research International and goes over the history of the brand business opportunity with Dwayne Tanner and Doug Smith. Follow Us On Facebook and LinkedIn: @MODRNbusiness @Zjfishman (insta too) @RyanThomasHicks (insta too) HUGE THANK YOU TO OUR SPONSORS: SCORPION INTERNET MARKETING www.Scorpion.co/mb Named the #1 franchise marketing company in America by Entrepreneur Magazine, Scorpion delivers all-in-one solutions for franchise brands looking to defe...

Sep 04, 201927 min

Red Boswell 002: Michael Haith, CEO of Teriyaki Madness

Enjoy this special guest episode hosted by one of our sponsors, Red Boswell, President of the International Franchise Professionals Group. On the episode Red dives in to the Business Opportunity with Michael Haith, CEO of Teriyaki Madness.

Aug 29, 201920 min

The Effect of Private Equity Coming in to Franchising (and more), with Joe Mathews

We are really excited to publish this value packed episode. It really is at the top of our list for favorite conversations on the tour as we hosted a round table discussion with Joe Mathews covering a range of topics. If you know Joe, he has opinions and he is not afraid to speak his mind. But his opinions are rooted in facts and backed by a very long career in franchising. Listen in as we dive into topics like: -What it was like working for the Legendary Fred DeLuca -The numbers behind franchis...

Aug 28, 20191 hr 4 min

CraftWorks Holdings Chief Experience Officer & CMO, Josh Kern

In this episode with the Chief Marketing Officer and CXO of CraftWorks Holdings, we sit down with Josh Kern to discuss local store marketing, navigating agencies, new technologies, changing consumer habits, and much more. One of the interesting hot topics we dive in to is engaging the community and local store marketing. We got in to specific examples using their Logan’s Roadhouse and old Old Chicago brands. Other Brands in their portfolio of brands include Rock Bottom, Chophouse and more. Spons...

Aug 28, 201935 min

Justin Mink 001: Matt Friedman, Founder of Wing Zone

In this special episode hosted by Justin Mink from Scorpion, Matt Friedman of Wing Zone shares his views on how third party delivery is shaping the restaurant industry and where he sees this monumental shift taking the industry, along with thoughts on menu innovation and how he quarterbacked a turn around for the Wing Zone brand and his franchisees. ~*~*~*~ Follow Us On Facebook and LinkedIn: @MODRNbusiness @Zjfishman (insta too) @RyanThomasHicks (insta too) Title Sponsor of the Summer Tour: Fra...

Aug 22, 201951 min

Red Boswell 001: Expense Reduction Analysts

Enjoy this discussion hosted by Red Boswell from IFPG.org, as he sits down with Dan Fields, Chief Development Officer of Expense Reduction Analysts. Follow Us On Facebook and LinkedIn: @MODRNbusiness @Zjfishman (insta too) @RyanThomasHicks (insta too) IFPG.org The International Franchise Professionals Group is the world’s largest and most respected franchise consultant organization. IFPG’s nearly 1,000 members consist of franchisors, franchise consultants, brokers, lenders, attorneys, real estat...

Aug 22, 201924 min

Meeting at ServiceMaster HQ: with Hagan Kappler and Kimbrough Taylor

On Day #9 of our American Franchise tour, we sit down with Hagan Kappler, President Of Service Master Clean and Merry Maids and Kimbrough Taylor, Manager Of Digital Content & SEO at ServiceMaster HQ in beautiful Memphis TN. It was fun to chat about: --Where they see opportunities to innovate in the home services space --Key 2019 and 2020 initiatives --How Amazon is NOT affecting their business -How they differentiate from other home services franchisors -"Get to know" game -And much more Fol...

Aug 19, 201950 min

Chatting Ballard Brands and More with Bill DiPaola & David Mesa

Catching up with Bill DiPaola and David Mesa at Ballard Brands HQ on the north shore of New Orleans was a lot of fun. In this conversation, we covered a lot of ground, including learning about the business, its family roots, multi brand operations and development, approach to technology and more. One insight that I pulled away was that they were very focused on technology impacting experience from the EMPLOYEE prospective first. Let us know what you pulled away from this chat. Follow Us On Faceb...

Aug 15, 201952 min

How Main Squeeze Juice Leverages Technology to Help Franchisees Gain an Edge

We enjoyed this on site chat with the Main Squeeze team at one of their franchisee's locations in New Orleans. We were also honored to be joined by Thomas Morstead, the acclaimed Pro Bowl punter of the New Orleans Saints. Listen to hear why he invested on the franchisor side of the business, and to learn how this technologically advanced franchisor give their advice on how to use technology to gain an edge. Share: Follow Us On Facebook and LinkedIn: @MODRNbusiness @Zjfishman (insta too) @RyanTho...

Aug 14, 201937 min

MB Early Archives 040: Kristen Pechacek, Digital Marketing Director of Self-Esteem Brands

Today’s guest, Kristen Pechacek, is the Digital Marketing Director at Self Esteem Brands, home of Anytime Fitness, Waxing the City and now Basecamp Fitness. Prior to her time at SE Brands she was with the Minnesota Vikings and has worked with almost 100 different clients on their social and digital presence. We recorded the podcast BEFORE the tour, but I wanted to release it in the thick of the tour because the content is phenomenal. In this chat, we got very tactical as it relates to the balanc...

Aug 12, 201936 min

Meeting with Nancy Bigley: Painting With A Twist

Zack and I really enjoyed recording this episode with Nancy Bigley, Chief Operating Officer of Painting With a Twist. She took time out of her jam-packed day AT CONFERENCE to sit with us. We literally met her at the convention hall at the Sheraton in downtown New Orleans on Canal street. The meeting took place on July 22nd and marked the first meeting of week two on the tour. In the episode we dive in to: -Learn more about Nancy and her Journey -What a typical day in her life looks like -What in...

Aug 12, 201932 min

Cathy Deano, Co Founder of Painting with a Twist

We enjoyed this Saturday afternoon relaxed chat with Catherine Deano, Co-Founder of Painting with a Twist. Cathy invited us to her beautiful French Quarters condo in New Orleans and we set up shop on her couch to record this RIGHT AFTER we shot a video for Franchisors.com. Be sure to check out that video as well. In this podcast we explore: -The PWT Founding Story -Technology -Differentiation of the brand -Advice to emerging founders (17:11) -A taste of New Orleans culture (21:30) -Get to know C...

Aug 07, 201934 min

Code Ninjas: Zack Fishman sits with David Graham

In this episode, Zack Fishman sits with the Co Founder and CEO of Code Ninja's- David Graham, to review the business, the secret sauce behind their growth, utilization of technology and much more. Follow Us On Facebook and LinkedIn: @MODRNbusiness @Zjfishman (insta too) @RyanThomasHicks (insta too) HUGE THANK YOU TO OUR SPONSORS: SCORPION INTERNET MARKETING www.Scorpion.co/mb Named the #1 franchise marketing company in America by Entrepreneur Magazine, Scorpion delivers all-in-one solutions for ...

Aug 07, 201930 min

Chatting Marketing and More with Angela Zerda Paules, CMO of Buzz Franchise Brands

Angela and I recorded this episode BEFORE the Summer Tour but the content was really solid and I wanted to release it during the tour, so here it is! Topics we delve in to in this episode include: -Marketing leadership and advice on being a multi brand organization -Some tactical marketing related topics: what do you do in house and what do you outsource, paid vs. organic social media execution, "push and pull marketing", what data you are looking at and how you’re doing it, advice on selecting ...

Aug 07, 201933 min

Lisa Zoellner, Chief Marketing Officer of Neighborly Brands

On this excellent episode we are joined by the Chief Marketing Officer of Neighborly Brands, Lisa Zoellner. Items we discussed in this episode: -Lisa's background before Neighborly -Marketing and innovation -Recruitment -Advice to emerging leaders Follow Us On Facebook and LinkedIn: @MODRNbusiness @Zjfishman (insta too) @RyanThomasHicks (insta too) HUGE THANK YOU TO OUR SPONSORS: SCORPION INTERNET MARKETING www.Scorpion.co/mb Named the #1 franchise marketing company in America by Entrepreneur Ma...

Aug 05, 201931 min

Shane Evans, Co Founder & President of Massage Heights

Shane Evans is one of our good friends in franchising and we are pumped to finally sit down and host her on the podcast. She is to Co Founder and President of Massage Heights, which is a membership based massage and facial franchise with 150 locations open across the US and Canada and over 300 units in development. We enjoyed this chat which started with a short discussion on San Antonio and her local involvement in YPO as chapter chair. **Fun Fact: San Antonio is the 7th largest city in the USA...

Aug 01, 201932 min

Getting Breakfast with the Queen of Denny's: Dawn LaFreeda

Dawn LaFreeda runs the worlds largest women owned franchisee operations in the world. She bolsters almost 90 Denny's Restaurants in her empire. We always love catching up with Dawn. We did so this time in San Antonio Texas at one of her Denny's locations. She treated us to breakfast while we chatted about many topics, including: -An update on minimum wage law and the implications of the political debate -An updated on Denny's technology and new initiatives -Top advice to franchisors -Top advice ...

Aug 01, 201942 min

The Cowboy of Franchising: Gordon Logan - Founder of Sport Clips

In this episode we are joined by Gordon Logan, the iconic founder of Sport Clips- a franchise brand with over 1800 locations and growing. A couple of things stuck out to me as unique in this episode. About two thirds of the way in, Gordon revealed a unique program Sport Clips implemented (for both philanthropy and employee recruitment) whereby franchisees allocate a small amount of funds every month automatically to be set aside for philanthropy and recruitment efforts. If that interests you, li...

Jul 29, 201933 min

Aslam Khan: Legendary Multi Unit Franchisee (Now Franchisor and Philanthropist)

This was the second time we recorded extensively with Aslam Khan, the legendary franchisee known as "the turnaround King". His Rags to Riches story has inspired the franchise community for two decades now. His simple but powerful message shows us "It Can Be Done". Aslam is the Chairman of Falcon Holdings, one of the worlds largest franchisees, and now also a franchisor with a couple of recent acquisitions of Piccadilly and Fatz Cafe. One thing that struck me during this episode was Aslam's focus...

Jul 28, 201945 min

A Chat with FASTSIGNS CEO (and Incoming IFA Chair) Catherine Monson

We did not have a ton of time in this conversation because we recorded four different content segments with Catherine! Some of that content can be found over at franchisors.com BUT we really enjoyed a number of things in this chat including: * Travel woes * State of the Union of Fast Signs * Catherine’s outlook on the Signs and Graphics Industry * Franchising as an integral part of the AMERICAN dream * What IFA provides * What Franchise Action Network is and how to get involved (text FAN to 5288...

Jul 26, 201924 min

Reinventing the Adventure Park with Michael Browning, CEO of Urban Air Adventure Park

We really enjoyed this chat with Michael Browning, CEO of Urban Air Adventure Park for our first stop on the tour! In this episode you will find: -Founding story -Managing multiple openings through effective processes and technology -How to innovate without “betting the farm” -Product innovation and business model innovation -How to AB Test -The Business Opportunity pitch - 13:30 Book mentions: -Shoe Dog -Blitz Scaling Podcast Sponsors: SCORPION INTERNET MARKETING: https://www.scorpion.co/mb Nam...

Jul 25, 201937 min

Introducing the Summer Podcast Tour

This episode introduces the Summer Tour, why it exists, and who our title Sponsors are: www.franchisors.com Podcast Sponsor: www.scorpion.co/mb

Jul 24, 201946 min

MB Early Archives 039: Mike Bidwell, CEO of Neighborly

Today’s guest went from being a successful franchisee to becoming Chief Executive Officer of Neighborly Brands, which has 22 different brands under the umbrella. In this 40 minute discussion with Mike Bidwell, we explore many topics: *Exploring life on both sides of the business (Zee and Zor) *A discussion on skilled trade jobs *Approach to leveraging technology across multiple brands * Defining his management style *Tools and tips on hiring and building a team *The impact of CMO Lisa Zoelllner'...

Jul 11, 201943 min

Millennial Monthly 011: Nigell Lee, CEO of Xpresso Delight USA

This month's edition of Millennial Monthly has our host, Zack Fishman, sitting down with Nigell Lee, President of Operations for Xpresso Delight USA. Zack and Nigell delve into Xpresso Delight's brand disruption in the office coffee space, how they are attracting Millennial franchisees/customers and lessons Nigell has for franchisors young and old. Audio Engineer: Ben Kliever

Jul 01, 201925 min

MB Early Archives 038: Craig Sherwood, CDO of Gold's Gym (Live at Gold's Gym HQ)

Enjoy this Chat at Golds Gym HQ with Chief Development Officer Craig Sherwood. In the episode we talk about the roots of Golds Gym way back in 1965, the explosive growth, their focus on technology and innovation and explore global franchise opportunities. Shout out to BizCom Associates for helping arrange today’s episode. If you’re looking to showcase your brand to all the right audiences, this is the multi-service communications agency you want doing the story-telling for you. You can check out...

Jun 26, 201933 min

Women in Franchising 005: Mary Kennedy Thompson, COO of Neighborly

In this Episode (part 2 of this series)WIF host Ashley Schuetz chats with Mary Kennedy Thompson. Both come from military families and both are passionate about franchising. Mary is the Chief Operating Officer of Neighborly Brands, which operates 22 incredible franchise companies under the Neighborly umbrella. Mary is a former Unites States Marine as well as a very successful franchisee before her leadership positions on the "ZOR" side of the business. So in this episode, part one of two intervie...

Jun 25, 201928 min

MB Early Archives 037: Red Boswell, President of IFPG

Todays guest is Red Boswell, President of International Franchise Professionals Group (IFPG) Red brings over 25 years of executive leadership in many areas of franchising, marketing and entrepreneurship. He is an experienced franchisor, CEO, speaker, and consultant. In this episode we get in to -->how to really engage the broker networks to take franchise sales to the next level --> Personal branding --> Social media --> Much more Like us on Facebook: https://www.facebook.com/ModrnBu...

May 30, 201941 min

Millennial Monthly 010: Jennifer Turliuk, CEO of Maker Kids

This episode features NextGen winner Jenn Turliek, one of the brightest up-and-comers in the Canadian franchise space. Ranging from NASA roots to the layout of her stores, we take a deep dive into Jenn's story and how she plans to grow MakerKids into one of the premier children's STEM franchisors in the world. https://makerkids.com/franchise/ Sponsors: www.ifpg.org www.rallio.com www.franfunnel.com Audio Engineer: Ben Kliever

May 22, 201929 min

MB Early Archives 036: Mary Kennedy Thompson, COO of Neighborly

This episode is part 1 of a two part Mary Kennedy Thompson interview series here on MODRN BUSINESS. Mary is the Chief Operating Officer of Neighborly Brands, which operates 22 incredible franchise companies under the Neighborly umbrella. Mary is a former Unites States Marine as well as a very successful franchisee before her leadership positions on the "ZOR" side of the business. So in this episode, part one of two interviews publishing here on MODRN BUSINESS, we are talking about some of those ...

May 20, 201924 min
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