Consulting Call: Asking The Same Donors To Give Over & Over Again? Tips On How To Attract New Supporters + Encourage Your Current Advocates with Lindsey Molander, Seed India - podcast episode cover

Consulting Call: Asking The Same Donors To Give Over & Over Again? Tips On How To Attract New Supporters + Encourage Your Current Advocates with Lindsey Molander, Seed India

Oct 18, 202342 minEp. 94
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Episode description

If you're thinking about how to maximize your GivingTuesday and year-end fundraising efforts, you'll want to join me for this in-depth consulting call with Lindsay Melander, the executive director of Seed India

In her role, Lindsay takes on the monumental task of communicating the hardships of families living in the slums of Kolkata, India, to the average Westerner. With stories as compelling as hers, there's SO much she can unpack and share with the world to further cement donor relationships.

This episode is chock full of techniques for connecting with new donors and building trust with existing ones, from using personalized thank you emails and video asks, testing video view and retargeting ad campaigns (for as little as $5 per day!), and creating tentpole content.

We move on to discuss Lindsay's strategies for maximizing end-of-year fundraising efforts and segmenting different asks for various donor groups. For example, she could ask recurring donors to increase their gift, or their 800+ social media followers to share their story. There's also potential to collaborate with other brands that align with their values.

I love hosting these consulting style calls and hope you'll take away some nuggets of inspiration in this conversation with Lindsay!

Resources & Links

Learn more about Seed India on their website and check out their Night of Joy Dinner and Virtual Reality Experience.

Connect with Lindsay on LinkedIn.

Tune in to my first consulting call episode, Increasing Monthly Gifts & GivingTuesday Ideas with Every Shelter’s Lauren Hansen.

Want to make Missions to Movements even better? Take a screenshot of this episode and share it on Instagram. Be sure to tag @positivequation so I can connect with you. 

This show is brought to you by iDonate. Your donation page is leaking donors, and iDonate's new pop-up donation form is here to fix that. See it in action. Launch the interactive demo here and experience how a well-timed form captures donors in the moment they care most.

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Transcript

Strategies for Nonprofit Fundraising Speaker 1

If there's something from an educational standpoint that you can share , to create a lead gen campaign to get a bunch of new emails , alongside with doing something organic like a tag kind of campaign to get people to share on that day , like something that's a really moving , impactful piece of content and that'd be like your tent pole for end of year and like this is why we're doing these projects in 2024 . Hey , there you're listening to the Missions to Moomins podcast and I'm your host , dana Snyder , digital strategist for nonprofits and founder and CEO of Positive Equation . This show highlights the digital strategies of organizations making a positive impact in the world , ready to learn the latest trends , actionable tips and the real stories from behind the feed . Let's transform your mission into a movement . Hello listeners , welcome to another episode of the Missions to Movements podcast . This is the second consulting conversation of the season that we are having and I love doing these because I think it just gives you like , the real real of ideas and also the challenges or questions that other organizations might have , that you might also have yourself , and hopefully , some ideas , some nuggets of inspiration or tactics that I can share , that are helpful and useful not only to Lindsay , who's here with us today , but you listening as well . So Lindsay Melander is the executive director of Seed India . Lindsay , welcome to the show .

Speaker 2

Thank you , I'm so excited .

Speaker 1

Thank you for having me , of course . Will you give us a little bit of background into what Seed India is and specifically your story with the organization ?

Speaker 2

Yeah , of course . Seed was founded in 2009 by locals in Calcutta , india . It was born out of Compassion International and with the need of , like you know , we got to get these families living in the slums help . So basic needs , education , all of that and then they saw the need growing and so , in over the next couple of years , they left their compassion jobs and really started launched out on their own . So they , I would say I want to give full credit to our founders , ps and J Street . They are local leaders serving their own people . They saw a need and they went out and were like we have to make change for our own community . Now fast forward many years and in 2016 , I was doing any random job and got connected to this organization . I have always kind of had a heart for international development . I knew that that was like a deep burden of mine . Feeling like global poverty was a really unique space and one that I did not grow up thinking about or talking about , or I'm like nobody talks about global poverty . I don't know . I didn't know the statistics or how bad you know , or suppression of women in developing countries and you know all of these things child labor , child marriage . I was like it just like really weighed on my heart . And so when I got connected , when I first learned about seed one , I liked it because it was local leaders serving their own people , so that was like a huge thing for me . It wasn't me as an American going in and assuming that I know other countries cultures better . And then it started like this , like long drawn out , I'm a volunteer first and so I was like let me help you . I don't know how , I don't know , let me use my project management skills , which is what I was doing , to help serve the organization as a volunteer .

Speaker 1

Everything needs a good project manager .

Speaker 2

Yes , please yes .

Speaker 1

Yes .

Speaker 2

Yes , so that was the start , was project management , and I absolutely I mean , in a lot of ways I'm like I don't really use that anymore , but I'm like that's not true .

Speaker 1

That is not true all the time .

Speaker 2

I use it all the time , it just looks different . And so I was doing project management and video production space , not doing this at all , and this just became a passion project of like there's a need . I have this ability . I don't know how to help , but I want to , and so I kind of worked myself into a job as a volunteer first and then went part time and then eventually full time at the beginning of 2021 . So we're two and a half years into full time as the executive director , but really trying to turn the ship around a little bit since 2019 of like hey , we have , they're growing over in India . The need is not going anywhere . There's 19 million people in the city of Calcutta . The poverty rate is increasing , women's illiteracy , all of those things . People are making a you know , less than the dollar a day . And I'm like over here , like okay , we kind of need to follow suit . I need to get the word out . I need to do better at telling stories so that I can connect with people . I can connect . Why should you care about this ? This is such a unique cause , like why should you , as the average American or Westerner , care about a community in the slums of Calcutta , and so that is what I exist to do . I'm like I call myself the chief storyteller . Yes , that's really , what I do is just tell the story over and over , and over and over again every single day of my life yes . And then it's just marketing comes with my job and I am the only staff in the US , so it is name it and I probably do it and it's probably not my favorite thing , but I'm learning and I'm trying to get better and that is why we are here , because I sit in a really unique space of running a global nonprofit having a team of 40 in country . But I'm here and it's just me and the board of directors . So I'm based in Nashville for my home and trying to spread the word as best I can and connect people to this cause . That matters . I love that and I think it's also very relatable .

Speaker 1

I'm sure a lot of other listeners are like yes , I am right with you , I am the solo , I mean same here , sitting here on my end , right Solo , and it is can be very challenging and impossible to try and do Literally .

Speaker 2

Yeah , but what can ?

Speaker 1

you focus on and that's what I hope we can get to today . There's so many things you could do , but what are going to be the things that create the most efficiencies and impact that you need as a small , like solo team , like what's actually doable instead of all these Like I think we see big ideas and it's just not actually tangible , especially with now . We're recording in October and we want to see something come in in just like a couple months .

Speaker 2

I know . Unfortunately , I think that as a small nonprofit , I compare myself to the big boys , and so then I see what they're putting out and I'm like , well , that's the only way that fundraising can work , because that's what I see . I see , you know , and I'm like they're just putting out such beautiful things and they're connecting the world with this global need , and but it's just not realistic . I am a one man show and our budget is not that big .

Speaker 1

I do want to say , you do have beautiful imagery and storytelling and so it is very . It looks beautiful from what you've created with your brains and everything . So I do want to give you kudos to that and do make sure you give yourself a . I know I'm doing a good job , so I want to open the floor up to you for your questions , but before I do , I wanted to like go back to in the intro , which I think this is really important for anybody anyone's organization . You talked about trying to get people to understand the importance of what's happening over there and why we should care . What made you care when you were hearing these things is my first question . Because you not only started as a volunteer , but then you like , signed up for this as a job . Like , what was it that called you specifically to the work of this organization ?

Speaker 2

I mean it's ironic , but I'm like I guess , because no one was talking about it I feel like there's things like especially with , like international development in that space specifically , there's places in the world I think , as Americans that are are more in the forefront of like what we see . So I had traveled a lot of places . I had like built a clean water well in El Salvador and I had went to Haiti after the earthquake and all of these things that like matter so much , those people matter so much . But the needs were different and very specific , because I think American nonprofits I'm I really hope I don't overshare and I do not want to like ever bash American nonprofits , because I believe in the nonprofit space more than more than the average person , because I'm in it , but I do think we have historically done more harm than good when we go in an effort to help . I just do and I saw it done so poorly in some of these places . You know , in Haiti I'm like after the earthquake we went and threw stuff at them and called it help .

Speaker 1

Jenny Nuccio has been on talking about that in the past too .

Speaker 2

It like broke my heart . I was like I left more angry and it wasn't . I'm not mad at Haiti , but I'm mad at like we've messed up their economy . They're like imploding , and so I think I saw it done so poorly with like nonprofits specifically in this space . And so when I learned about this , when I learned that one nobody talks about India like I just it was such a literally such a foreign place . You know , I didn't know a whole lot about Asia in general , but India specifically , for some reason , was really foreign , and so there is some pull to like Going to where no one goes and it's probably a little bit of my like yeah , watch me , you know . Yeah , I Don't know . Maybe stubbornness I don't know what it is I just didn't know the capacity for which India does not help its own people , like it does not , is not ingrained . I'm really lucky that in like to be in this world that I'm in , because I'm like I see local nonprofits and how much like they are on every corner of Nashville and I'm like they are helping their own . It's beautiful yeah , it is beautiful inner city and you know the people dealing with homelessness . I'm like you're on it and that doesn't exist over there , and so I think that was the first thing that made me go . Okay , I'm and I want to help , but also watching women and girls , that story of women's rights and girls and child Brides it messes with you and it's all because of birthright . You know , I didn't choose to be grew up as an American . They didn't choose to be a lowest caste Indian in the slums of cocoa . They didn't choose that , they just were born into it . It's generational poverty . I will always have a little bit of like women empowerment in me and so I'm like I have to do something for them . So I think that was probably the start of like the women are being treated so poorly . Women's oppression is alive and well . It is active in that culture . Yeah , we got to do something . So I think that's the first story that kind of went . I'm a woman , but I'm an American woman . It's totally different . So what's my role in helping women who look a little different than me ?

Speaker 1

You're a little bit differently , but yeah , no , thank you for sharing that and I think that's a really interesting part about . I mean , I just wrote down , like education and through storytelling and educating Supporters , potential supporters about because I think that's a big part of it , right , we just don't know what we don't know , yeah , and like you're talking about , if it's not in the news , it's not in the mainstream . We're living through what's happening with Israel right now , yeah , and there's a lot of questions that I'm asking , but I just don't understand and until , like you take the curiosity in the interest and understanding , like where does this stem from ? Like why is this happening ? Same thing with what you're doing . So we see India . Let's talk about your questions here . When we were emailing a little bit back and forth , you were talking about end of year and feeling a little bit of donor fatigue when it comes up to Giving Tuesday an end of year . Can you share a little bit about what that struggle is and what you're thinking about ?

Speaker 2

a couple things come to mind , but I think the biggest right now is that our audience is small . When I look at our donor list or email list or newsletter list , whatever I'm like it's not huge . We're small , nonprofit , and so we probably have 100 to 150 active donors right now , and that can be something , and and I do have to say , we have very generous donors . So even if we have like 15 large donors that make up a huge part of our annual budget and our annual revenue , our donor base is small , and so what that means is I feel like I am always Asking the same group of people , the same questions . So come giving Tuesday an end of year time . The audience is always the same . It is our 800 something social media followers , and they get tapped all the time and they are Devoted

Donor Engagement and Content Strategy Speaker 2

. I would say we have some of the most devoted Donors on the planet and I will like never stop talking about them , because it like actually blows me away when they're in there all the way into this work , but the journey to get them all the way in is Whoo , it's a feat , yes , and so I just feel like I'm always in this . Really , I'm like living in the tension of . I've already asked you and I'm sorry . And we have another thing and I've already asked you and I'm sorry , but like here's our fall fundraiser and here's giving Tuesday , oh , and here's end of year , you want to give for tax purposes , and it's the same hundred people who get the exact same question .

Speaker 1

What drew in those first hundred hundred and fifty ?

Speaker 2

Trips . Honestly , I mean , that is what did it . So we got connected first to another organization here in Nashville in like 2011 so only a couple years after it was born and that organization really did a beautiful job of spreading the word , because the founder of that organization was loud about it .

Speaker 1

No .

Speaker 2

I would say that we don't have that kind of person anymore . That's like the spearhead influential speaker and so because of that and I don't think every organization does and needs one , but it does help and I think being in a place like Nashville , where I see nonprofits all the time that have like a famous Country singer at its helm , it does help . It does help and we're just not us . So we started off with like a semi big I don't know what you want to call him , but he had some influence in the national community and so that is what like started it all and then , truthfully , we went through some stuff and we had a lot of turnover and some board stuff , and so then we lost a lot of that since 2019 , since I came on part-time . It's like I am rebuilding trust here . I am like reminding people that the work in India has not stopped , and so it just feels like it's like in some way , it's stagnant and in some ways , it's like , yeah , but every time we send a trip , like this most recent team of eight , I have no doubt in my mind that that is like a new batch of Future donors , because they saw it , they felt it , they smelt it they . You know all of the things .

Speaker 1

Yeah , yeah . Anytime that we can experience it in person , it is a game changer , of course .

Speaker 2

Yeah , exactly , exactly , but that can happen every single week .

Speaker 1

But do you have content from those trips ?

Speaker 2

Every single one . Yeah , this past trip we actually brought a 360 camera so that we could do our first virtual reality experience in . India . Yeah , so that kind of stuff we're like building . Yeah , we had a videographer go last year and so he has put out a lot of content . But again the problem is like okay , no , I have all this content . I have no idea what to do with it . I Legitimately , I'm like is awesome , we have had photographers and videographers go for like the last few trips , and so I'm sitting on 14 terabytes of content on a dropbox with absolutely no clue where to get started .

Speaker 1

You have the opposite problem . You have so much content that it probably feels overwhelming .

Speaker 2

Exactly , and I know that that like what a beautiful problem to have right . Yeah , like it's a good problem .

Speaker 1

Let's break this down a little bit , so I'm just like making a whole bunch of notes while you're talking , because there's so much amazing potential here . The first thing I thought about Was , in advance of this existing donor base being asked again how do we make them feel ? Thinked there was something on your website around that donors can send handwritten Christmas cards to a child in your dream home . Yep can you you and I'm not sure if you've done this already or in the past send a handwritten note or a card , or even just a personalized Thank you email to these 100 , 150 people ?

Speaker 2

Yeah , so we did that for the first time in 2022 last year . It went off so well , they freaked out , they loved it so much . I actually have one . It's like so cute , they like all painted oh , I love that . And written card Yep , and our kids wrote little notes . I know , I know I'm obsessed . So , yes , the answer is , I Want to do more of that .

Speaker 1

I'm even thinking about so . Those were just for listeners , but she just showed me that card one of the kids created and you sent those out to the donors , correct ? Okay , I'm talking about like an email from you , oh just from you .

Speaker 2

Okay , okay , okay , say more .

Speaker 1

Yeah , and you could do an email from you . I would throw in some photos , just make it super informal , like photos from the trip , like a little update about what's happened this past year , like some bullet points . I just wanted to say thank you , like we're so gracious . This is what's happening . No ask , no ask , just the heads up just came back and it's super relevant . You can even do a quick . Have you heard of video ? Ask , I don't think so . So it's website video . Ask , calm , for free , and you could just record a video of yourself and it easily is embeddable into an email and it plays like a little gif thing . Okay , yep , yeah , and you could just do one video for everyone and then just explain like I just came back from a trip . This is where we're at , like a little like state-of-the-state , almost like the quick 30 second , one minute video , not too long , yeah , and then you could even just simply put up like a Dropbox or a Google Drive of some photos , or just put some photos in the body of the email from the trip , just saying thanks , yeah , in advance . It's like a nurture thing , but it's also just like , I think , with donor fatigue , like we want to help , we want to be given the opportunity to make a difference , because that's bringing true to our personal identities , right . So I would one think about that just like now , in between , when you're gonna ask again is to just do those Thank yous and let people know you just got back from a trip with all of the footage . I Would see , if there's I mean there's a website called fiver they might have heard of and if you can find a video editor just to splice through and make some short like vertical clips for you , you could honestly , in Canva like the most popular videos right now are just Showing that b-roll in the background of the trip and then just put some compelling copy on the top . Yeah , tell a story , tell a stat and just rinse and repeat .

Speaker 2

Yeah , and these are not asks right , this is just yeah yeah , just education .

Speaker 1

Just education yeah just letting people know . Are there core areas that you focus on ? Obviously I know there's the dream home with seed India . Other core , like verticals , that you focus in Yep , okay , what are those ?

Speaker 2

One is child development and education in the slum , Okay . Two is women's empowerment , so that is literacy and small business training and then the dream home .

Speaker 1

So I would say those are like the three buckets Okay so I would think about your content in those three buckets , yeah , and what are leading up to what are a couple different videos , stats . I'd actually probably think about the stats of the stories first and then just match Be rolled to it on the back , just make it really simple for you . So that's kind of on the content side . That's a way to think about it . If there's work that you've done this year , if there's a story that's compelling , that would be how I would think about it , and that way the B roll Doesn't even have to exactly Align with what you're talking about , but it's along the same lines as the narrative . Yeah , right , right , right the other thing that I think we discount so much I'm actually gonna be speaking about this at the nonprofit story and telling conference and a couple others this fall is your story . I'm terrible at telling , it is so powerful and like you are , you are there , you are going on these trips from the standpoint of you are a woman leader , an executive for a nonprofit . I would say to pitch you but for real , like think about literally . That's why I asked you think about . You had this story of what called you to work in this space , the progression of the volunteer . I'm sure you have plenty of stories from being on the ground in India , compelling stories from . I mean , there's probably so much there that you could unpack and tell and this is a great time like pitch yourself on podcasts , pitch yourself to . If there's local Nashville news outlets around giving Tuesday , they're all gonna be looking for stuff like that right now to tell like positive stories about even your personal LinkedIn . I think that's how we originally connected . Yeah , that is yeah but starting to write I'm trying with LinkedIn .

Speaker 2

Yeah my brain will tell me and this is probably insecurity but my brain will tell me like they are the story , I am not , and so it is the hurdle that I have to get over . Yeah , of like people want to see cute kids , which is true too that can be true too , but I agree , and that it doesn't have to be either , or ?

Speaker 1

no , of course . Yeah , I can be both . Yeah , so I would say to for the small audience . I mean , those are growth things , right . Podcast Growth getting the story out , news outlets getting the story out . I wonder for giving Tuesday and end of year , are you thinking about them as two separate Fundraising ? Asks ?

Speaker 2

no , no , I don't think so . I think , historically , what's ended up happening is that we have November ends up being our biggest fundraising month , because by the time December rolls around , we're done . We're not done , but we're mostly done , and I Think that that is because we have a fall fundraiser the very like a dinner fundraiser the first week in November every year . So that starts

Online Marketing Strategy for Fundraising Speaker 2

it . And then November , through giving Tuesday , is like online marketing campaigns . We have done an in-person giving Tuesday event the last two years but in all honesty , they've completely flopped . We're gonna only do online this year and not do an in-person and just kind of see if that makes a difference . If more people are , just they don't want to go out the Tuesday after Thanksgiving , we're not sure . Yeah , but people aren't showing up . So we're gonna we're dropping that , only doing online . So it's basically between November 4th , when our dinner is , and November 28th is like that is when our biggest Fundraising push happens , which means that by December it slowed down quite a bit , and I always feel a little weird about that because I'm like man , I feel like I exhale on December 1st when I shouldn't , but we've historically just done really , really well in all of November .

Speaker 1

Okay . Well , is there a reason why November can't be like your big month ? No , no , there's not a reason like who's telling me who says right ?

Speaker 2

Yeah , yeah , yeah . Who says I know ?

Speaker 1

it's like as long as you're reaching . Is there a specific goal for the end of year , just overall , that you're trying to reach ? Yes , okay , is that based on a specific thing for 2024 ?

Speaker 2

Truthfully , that is just like our general budget . We like weren't making it , and then the last two years we've done phenomenally well in November , and so then now we're like , okay , we got to get ahead for the new projects , the projects we're launching in India in 2024 , okay , okay , like we're building a building in the spring and so like it's like we got to finalize that and getting you know . So I'm like there's like pieces , but it's for the most part , it's what's going on over there .

Speaker 1

Well , that's amazing . I mean I would focus this fall on those projects and what are the expenses associated with each of those projects ? And then I wonder if there's a way for those 100 150 active donors . Do you have a recurring giving program ?

Speaker 2

Do we have one ? Yes , is it great ? No , no , no , no , no , no . I mean We've got 52 recurring donors . So that's what I would say Okay , so it's not nothing , okay , it's not nothing . And it like makes or breaks us . So I'm like so thankful for those 52 . It's insane , like just and that , and that has grown substantially in the last two years . So I'm like I'm blown away that we're at 52 . It can be better . That's what I would have to say .

Speaker 1

Yeah , I wonder if and I've been talking about this a lot on the podcast , but it's really segmenting the asks of these different audiences that you have . So , like the existing 52 recurring instead of asking them for another Separate donation , can you ask them to increase their gift ? Yeah , this year , yeah , and that's that bucket and you have like different . You have stories going to them for people who have donated one time Multiple gifts in the past couple years . Can you ask them to now become a recurring donor and then have the option to of Will this audience ? You talk about them being so devoted , how can they share with their audience , like , maybe for Giving Tuesday ? It's not a donation ask , but it's a we want to get the word out About what we're doing and you have this amazing content . What we want you to do , 800 social followers , is blast this out , tag your friends , share it out on your stories and like have that be your major call to action and then Like the week after . After that push , then you have your donation asks .

Speaker 2

Yeah , like in early December .

Speaker 1

Yes , yeah , yeah , early December .

Speaker 2

Yeah , yeah .

Speaker 1

Can it even be Like the handwritten Christmas card concept , right like something that they can do . That's not a gift . But then if they tag all these people or some way to generate like getting you new emails To be able , to nurture those people between giving Tuesday and December . We just wrapped up it's actually the episode right before this one . We just wrapped up my lead generation challenge and , similar to you , meegan , who I listened to the podcast , so shout out to me again at roots Ethiopia .

Speaker 2

Yes , you sent me them as an example , that's right .

Speaker 1

Yes , so she created this unbelievable , unbelievable lead magnet . That was like five Ethiopian recipes and we had like three different audiences that we sent it out to Warm . Look like in a new saved . She has had over 404 new emails Comes no way yeah for the average cost . I think it was 98 cents oh . My gosh and so , if you can imagine , no one's gonna donate this 98 cents . So Nor do I think any forms except that little bit amount . Yeah , that was your lead Campaign on Facebook , Wow and it works . Yes , with all this content , if there's something from an educational standpoint that you can share to create a legion campaign to get a bunch of new emails , alongside with doing something organic , like a tag kind of campaign to get people to share on that day , like something that's a really moving , impactful piece of content and that that'd be like your tent pole for end of year and like this is why we're doing these projects in 2024 , basically yeah . I would say that I would say to segment what the different asks are for each group . How can you activate this really devoted group to reach out and find Other people that next really devoted group . Yep , exactly . The other thing is for the social audience that does follow you but might not be on your email list yet is can you DM them like chunks at a time and just like thank you so much for being a follower , like I just got back from a trip , and share a photo with them ? Would love to send you an update on what we've been doing . What's your email ?

Speaker 2

Yeah , that's a really good idea . I love that on Giving Tuesday we always shoot some sort of DM , but I like the idea of getting ahead of it , so that yeah by that time we already have their email . Yes , yes so we're like , yeah , we're all we're preparing for that time , instead of like day of . Hey , you know , it's Lindsay checking in . Yes thank you for your donation this year . Thank you for following us , or whatever it is .

Speaker 1

Yes , absolutely . There's another thing that I that I love to do , so we're recording this the beginning of October , so now is like the sweet spot of time to raise awareness again about everything you've been doing . If there's a way again , I would focus on like creating those , like a tentpole piece of content that showcases the trip , what is gonna be your 2024 goals , right , that you're working on , and I love just doing like a video view campaign on through Facebook and Instagram ads , where you just launch video views to certain audiences and then you can retarget anybody who's watched that video After with like a call to action . Okay , so it's like even for your warm audience , because people just don't see Content on everything . That's just how it is . Yeah , can you put that video up ? You just do your warm audience versus doing like a lookalike and then for all those people and then maybe it links to like a blog Look where you're talking about your trip . You have some photos again , it's not an ask and Then you retarget them when it's time to then make that donation .

Speaker 2

Yeah . So you say , do that now , like in October , yep ahead of and do the same audience in November .

Speaker 1

You would just , yeah , you would pull so anybody . When you're in ads , you can create an audience of anybody who's watched that video . Okay , and then retarget them . And video view campaigns are very cheap . It's like a penny Okay or less sometimes for cool video views .

Speaker 2

We love cheap around here .

Speaker 1

Yes , you can amass a large amount of views and then you could even Narrow it down to people who watched 50% of this video . So you know , it wasn't just like a three second . Yeah , if somebody passing it by on their feed , but they actually took interest .

Speaker 2

Yeah , that's cool .

Speaker 1

And what I didn't know , that yeah , I didn't know that .

Speaker 2

And now , because we're not doing an in-person event on Giving Tuesday , we're going to put that what we would have spent on that event , we're gonna put in ads awesome , so yeah , so that's the plan is to like , really put some money behind online marketing this year , and that's all . I mean , it's all an experiment , but I think it can work , yes , okay .

Speaker 1

So , knowing that I would definitely do video views campaign , okay , and then I would do so . So , leading up to , I'm just gonna break down kind of what we've talked about so far yes , number one , your existing audience . We want to nurture , like , update about the trip . We want to say thank you to let's multi like marketing channel here . We're gonna run some ads , a video view campaign , to a couple different audiences . I would run it to your warm audience , which means anybody who already likes , follows , has engaged , has visited you on Facebook and Instagram . Okay , you can . Also , if you have a pixel , actually , I can tell you if you have a pixel on your website , you do so anybody that's visited your website , you can include them in that too . So you have your warm audience and Then you have I would do a lookalike , so building off of that warm audience , so people like these people , and you could honestly just go really broad if you wanted to do and just do a saved like a brand new audience based upon interest , that people that have an interest in maybe , india and Philanthropy yeah you're right , it should be in the millions should be pretty big you think keeping it broad is a good thing ?

Speaker 2

Yep .

Speaker 1

Yep your copy and the creative pull in the right people and Then so you run that video view first . Run that until you get enough of a audience size that feels good to you . With the spending you could do that for , like , I mean $5 a day . Yeah , and you can ramp up a bunch of views on that and then you'd retarget those people . Either you could do a lead campaign to get their emails and that video view kind of the call to action there I would say it would be to have a Blog post okay , just to go to your website , and then you could do the lead Campaign and you could do a donation campaign . So that would be like the ad side of things . And then the third thing we talked about , which again is organic , is you me mm-hmm Okay , I hear you and looking at some podcasts to be on local news outlets . The other thing that you had earlier mentioned was a collaboration that you did that was really successful . Are there other brand collaborations that you could work on for this year ? Yeah , I know that's usually something that might take a little bit more time , but even getting ahead for the spring . Yeah , because if you can get in front of one of my favorite Nashville organizations is ABLE . Are you familiar with ABLE ?

Speaker 2

Oh

Collaboration and Fundraising Strategies Speaker 2

yeah .

Speaker 1

And so for anybody else that doesn't ABLE employs , isn't it women who have been ? Is it abused ? Domestic violence ?

Speaker 2

Yeah , I think it's domestic violence .

Speaker 1

And it gives them a job and they make these beautiful clothes and like leather products . Actually , my backpack is from them .

Speaker 2

Yeah , my bag is too . Yeah , my everyday bag . Yeah , and earrings and wallet and purse . So don't we're super fans , it's a problem .

Speaker 1

Yeah . So it's like is there an ABLE of the world right that you could partner with ? And then they are helping amplify the mission of what you're doing . Yeah , right , and yeah , doing Instagram lives and whatnot and sharing things on their email lists , like that kind of thing . So if there is a collaboration that could happen , maybe somebody , that's a conversation , maybe ask your board of directors with their businesses or people they know . Yeah , it's like , hey , who knows a company or brand that aligns with us on values ? That would be a really good partner . Or a couple going into end of year . That would be , because if there's a connection already built , then that's easier to come up with . Obviously , yes , correct , and then some of your own LinkedIn posts .

Speaker 2

Instead of once every two years , of doing that , which is my track record right now .

Speaker 1

Yeah , and just coming up and think about what are those compelling stories ? So you've been . When did you join the organization ?

Speaker 2

Volunteer 2016 staff 2019 .

Speaker 1

Okay , and maybe it seemed to me like the anniversary of being at the organization , or with the past few years , or I think a lot of other executive directors would love to hear what you're going through , because I think it's so relatable .

Speaker 2

I mean yeah , because I see others and I'm like okay , I'm not crazy , or this is normal , or whatever it is . So I mean I agree .

Speaker 1

Yeah , yeah . And then , on the content front , so that we don't feel the overwhelm is , think about those . We don't want it to go unused . And that's the worst thing is , if we just have like paralysis , I know Overwhelming just sits there and it's like , oh God Is just to carve out . Okay , what are a few ? What are the main things that we want to convey the end of this year ? And I think it's talking about , like I love the messaging that you started with this whole conversation . No one's talking about this . Yeah , but we need to . Yeah , and here's why . Right . And then maybe focusing on , like I don't know anything about what the culture is like in India for Childbreds , I don't know , like all those things that she mentioned , I know .

Speaker 2

I wouldn't have been . Yeah , what is ?

Speaker 1

global poverty . Like how does that relate to us here ? Right yeah , in telling those , the less than a dollar a day , we can't buy anything here . I don't even know what's less than a dollar , I know .

Speaker 2

Nothing .

Speaker 1

Nothing I know I'm like is gum no .

Speaker 2

I know , I thought of gum too , I know .

Speaker 1

Somebody , just let me gas in Los Angeles is $7 a gallon .

Speaker 2

It is , it is , I know , so it is just .

Speaker 1

These are the things that are relatable here , right , and then how do you compare it to ? We cannot fathom that , but yet it's happening .

Speaker 2

In 2023 .

Speaker 1

Right , but then this is what we're doing , this is what we're prepared to do in 2024 . But this is what we need to like make that happen , unless a donor is telling you like stop asking me , keep asking , keep asking , ok , ok , the generosity of people . I think so often , actually , we're afraid of the ask and I just think , if it's compelled around an impactful thing , that's going to make me internally like feel good about doing something , like you're giving somebody the opportunity to feel that way . So I would just say what is it to help them and maybe that's even in your thank you emails is we're looking to expand and to grow . Have that post , maybe on Instagram or LinkedIn , that , whichever one , you feel compelled , would you share it with your community .

Speaker 2

Yeah , that is a free and easy way to help .

Speaker 1

That's my ask right now . My ask is I want so many . I want as many eyeballs as possible on this problem , because no one's talking about it .

Speaker 2

Yeah .

Speaker 1

I kind of love that is like a theme Me too .

Speaker 2

I keep going back to like our monthly donors and going , you know , for those specific 52 human beings that are like really bought in because so they signed up to give For . As we lead up to Giving Tuesday , as we lead up to end of year , as we make asks of them , what is appropriate to say hey , like if you're in a place ? What is the language around asking them for more Is what I'm asking .

Speaker 1

I would speak to the goals that you have for 2024 and what you need to get there . And if there's a way I mean I always look at the number what's the big number goal and how can we break it down to get there . And if you knew that maybe not all 52 increase , but if X happens , this is going to allow us to do this yeah , that's the message I would share with them , because they want to feel collectively . Oh yeah , like I'm in for that . They'll know if they're in a place or not . Yeah , yeah right , you don't have to say that You're right . Yeah , you're right . I think you just say this is where the need is . If we like , hand raise , if half , if 20 , which is not that many right . If 25 people increase by five dollars , ten dollars , right , that's like a Starbucks drink , now I know , just disturbing on its other half .

Speaker 2

I know I know it's gross .

Speaker 1

If you buy ten dollars a month , this is what is possible . Yeah , that's what I would send to them , and then I would keep that specific group updated and I wouldn't let emails like I would say , oh my gosh , we already have 10 . We'll need 15 left . Yeah , oh my gosh , we only have five left . Like I would keep the momentum and the cadence of that . Do not think that it's too many emails , because and I've talked about this before and I was just saying is it's so important the amount of emails I get on Cyber Monday and Amazon Prime Day sales and is crazy . And I get like an email from an organization . I know . I know it's like I never did it .

Speaker 2

No like yes , I am . I say no for people and I feel like I'm oh my goodness , I got to stop . I got to like just send the emails .

Speaker 1

I need to create a like a hit send playlist .

Speaker 2

Yeah , I know , just hit , send Dang it .

Speaker 1

Like a pet , like a hi like Beyonce in there and get some like good girls . Like yes , send .

Speaker 2

Gosh , yes , exactly . There's like two different situations here too , where I've got like our CRM sending those type of email newsletters and then I've got my personal Gmail . And so when I think about like it's easier for me to send , as me in my Gmail because I'm like I'm a real person , I'm not , for some reason , sending through the CRM feels less personal to me , no matter what it would , no matter what , even if my name is attached to that email or seed is attached to that email for some reason , I like will say no for those , more than I'll say no for like blowing somebody up in Gmail . I don't know , it's like two different stories . I tell myself that's so funny . I know .

Speaker 1

I know , yeah , don't let it tell yourself that there was . I mean , I would remove that mindset as much as you can . And then I think if you focus on these things and ask like board of directors , like how can they be of assistance to you ? Video views , how can you hire somebody cheaply on like Fiverr to help edit those things out for you quickly ? That's where I would start . Was that helpful ?

Speaker 2

Yes , thank you , you're very welcome , thank you , thank you . Thank you , I think down the road

The Value of Monthly Giving Programs Speaker 2

. I still want to talk to you about monthly giving programs , but we're not there yet .

Speaker 1

Yes , I would love to . I'd love to yeah that audience .

Speaker 2

I mean recurring .

Speaker 1

they are so valuable . I just had an interview with an organization that they said they are the most valuable group of people in the organization and that if you don't have a recurring monthly giving program as a part of your fundraising , then you do not have a solidified giving program at your room .

Speaker 2

I totally agree . We can't do any I mean we can't plan , we can't dream , we can't execute any of it without them .

Speaker 1

Let them know that . Do they know that ?

Speaker 2

Yeah , I mean , I've told them , but you're right , I should probably know them more . They're awesome . Yeah , they're awesome . I like they're the first to get main communication , so they're the first to get , like you know , hey , this is the biggest news or a child graduated , or whatever . So I try to keep them up to date as far as that goes . But I can always be clear .

Speaker 1

Yeah , man , let them be your the voice to amplify everything you're doing . I know you got this , yeah , cool . Thank you , dana . You're welcome . Thanks , lindsay , it was great talking with you . Can you tell I love talking all things digital to make this show better . I'd be so grateful for your feedback , leave a review , take a screenshot of this episode , share it on Instagram stories and tag positive equation with one e so I can reshare and connect with you .

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