Building Customer Delight using AI
Jul 19, 2023•44 min•Ep. 167
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Episode description
In this episode, we explore how AI is transforming customer experiences for healthcare, banking, and telecom sectors. Sundara Sukavanam, Chief Digital Officer at Firstsource Solutions, shares insights on how Firstsource is leveraging AI's role in creating delightful customer journeys. From personalized chatbots to ethical considerations, this podcast offers valuable industry knowledge. Join us to uncover the power of AI in boosting business growth and customer happiness.
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