How to Find Joy in Serving Difficult Customers with Marilyn Suttle 02-18-2013
Feb 18, 2013•58 min
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Episode description
Success coach, author, and international speaker Marilyn Suttle, says that it’s the small, subtle shifts in customer care and leadership that transform a good business into a highly successful, thriving enterprise that is able to weather any economy. It’s often the small things that spread viral good news about you and your business into the world. Learn how to create these shifts and the culture that supports them.
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