From Microsoft to SOFTEL: Aaron Steele's Teams Journey - podcast episode cover

From Microsoft to SOFTEL: Aaron Steele's Teams Journey

Dec 18, 202433 minTranscript available on Metacast
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Episode description

Aaron Steele, Practice Lead at SOFTEL shares his journey through Microsoft to his current role of SOFTEL, and his thoughts on the ever-evolving UC landscape. 


  • The development and scaling of Microsoft Teams in unique scenarios such as global sports organizations during the Covid-19 pandemic
  • Innovations in broadcasting including the use of NDI for creating interactive experiences at events such as the NBA bubble games
  • The challenge small-medium businesses face with integrating Teams Phone
  • How AI can be leveraged to improve use and admin experience, particularly in contact centers


Thanks to Neat, this episode's sponsor, for their continued support.