Episode 392 – Building Confidence In Your Microsoft Copilot Deployment with AvePoint CTO John Peluso - podcast episode cover

Episode 392 – Building Confidence In Your Microsoft Copilot Deployment with AvePoint CTO John Peluso

Jan 03, 202531 min
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Welcome to Episode 392 of the Microsoft Cloud IT Pro Podcast. In this episode, Ben interviews AvePoint CTO John Peluso. Listen in as they discuss Copilot in Microsoft 365 and how to govern and gain insights on your Copilot usage in your organization. Copilot in Microsoft 365 is becoming a critical tool to supporting modern work. As Microsoft continues to iterate and improve on Microsoft Copilot, partners such as AvePoint help to augment the administration and analytics of Copilot adoption in your organization. While Copilot enables your workforce with the tools to their jobs, Microsoft and AvePoint also provide the tools for administrators to empower their workforce quickly in a safe way. Another part of the puzzle of administering Copilot is how do you measure AI adoption in your organization, benchmark your organization against similar organizations, and understand the activity levels and adoption of Copilot? Listen in to hear about how AI tools like Copilot and AI in general can be governed in Microsoft 365 and how you can gain insights into how to approach analyzing Copilot adoption in your organization. Like what you hear and want to support the show? Check out our membership options. Show Notes AvePoint Introduces First-to-Market Benchmarking Data for Microsoft 365 Copilot IT Strategies for Copilot Administration Ignite 2024 - What's new for Microsoft 365 and Copilot admins Ignite 2024: Why nearly 70% of the Fortune 500 now use Microsoft 365 Copilot Microsoft Ignite 2024: Top Microsoft 365 Copilot Updates About the sponsors Would you like to become the irreplaceable Microsoft 365 resource for your organization? Let us know!

Transcript

Welcome to episode 392 of the Microsoft Cloud IT Pro podcast, recorded live from Microsoft Ignite 2024. This is a show about Microsoft Microsoft 365 and Azure from the perspective of IT pros and end users, where we discuss the topic or recent news and how it relates to you. In this episode, Ben sits down for an interview with AvePoint CTO, John Peluso, to discuss planning for Microsoft

3 65 Copilot. They discuss how to govern and gain insights on your data, but also how to measure Copilot usage within your organization. It's Ben again. We're sitting here at Microsoft Ignite for another interview. And this time, we have JP from AvePoint. So AvePoint's been in we were just talking. AvePoint's been in the business of Microsoft 365 SharePoint forever. Like, I used AvePoint back in the day, migrating SharePoint 2,003 to 2,007, that type of stuff. So

yeah. But, JP, why don't you introduce yourself, and then we'll dive into a little bit of a discussion here just about Microsoft 365 and Yeah. Sounds good. Kind of even what you're seeing in that space. So Sure thing. So, yeah, I'm John Paluso, JP, internally here at Outpoint because we got about 9 Johns in the product team. Okay. So joined Outpoint about 14 years ago and have spent most of that time in a product leadership role, one form or another. And currently,

I'm the CTO. So still working very much with our customers, partners, and working on the leading the product strategy team, but working more broadly across the organization, which is really interesting because so much of technology right now is changing both how we do business internally and how we bring innovation to customers. Right? Because you guys have started doing way more than SharePoint migrations now. Yeah. That's true. Yeah. Yeah. And I mean, a

blessing and curse. Right? And people say, oh, you're the backup company. Yeah. We kinda do in 20 years, we're doing a little more. Yeah. Yeah. And as the product or landscape changes like you said, it's crazy. It's one thing I've I would say I love and hate about Microsoft 365 is I feel like every day I wake up and something's moved,

something's different, something works differently. As a as a product builder, it's really sort of been interesting to watch how the changes in, you know, not just SaaS software in general, but even something as central to an organization as Microsoft 365. You say it, right, you wake up, there's a button that's in a different spot. Right? It used to be you'd get killed for doing that. Right? Yep. Oh, I need 8 months of testing with my users. Right. It's like, well, people are a

little more resilient now. Yes. And now you don't even, like, you can go look at one tenant and it's one spot and another tenant that's somewhere else. When's the change coming? What's going on? Soon. When will then be now? Right? Soon. Yeah. I was doing I've I've been practicing a lab this week and we were going through the lab instructions, like testing it. And one person was like, oh, we need to go click here and here. And I'm like, no,

it says click here and here. And we're like, okay, we'll just write it one way. I didn't imagine. Have to explain it 2 ways. Yeah. That's another one. Right? Documentation is used to be have all your documentation in place. Now it's like, what am I doing? Which which wave am I documenting? Right. So one of the big themes of Ignite, I know this is gonna be a shocker, has been Co pilot. Stop it. Really? Right. I can't believe it. Who knew? Yeah. The 3 pillars of the keynote were Co pilot, Co

pilot, and Co pilot. That's good. Don't forget the third one because it's very important to the first. Well, and then they threw security in there too. Yeah. At the end, which was good. So I'm I am kinda curious to talk to you. I know Copilot, security, compliance, all of that is a big topic. Yeah.

And you as a software provider, obviously, writing products to work with Microsoft 365, but even aside from that, because of that, I guess, you get to work with a lot of different customers and you see a lot of different things in Microsoft 365, how they might be preparing from a security standpoint, from a compliance standpoint

Yeah. From a governance standpoint. What are some of those, maybe like, hot topics or trends that you're seeing where people what people should be thinking about maybe as they're preparing for Copilot? Yeah. I think it is interesting and, you know, for perspective, you mentioned, you know, AvePoint started building, you know, admin tools and utilities.

Right? Backup, migration, things like that. Yep. And early on about, you know, 5 years in, what we realized is that we had a lot of customers that were using our tools more in a strategic way to enable governance and security practices. So that kind of started us on that trajectory and so it's been a big focus area of mine for the last, 10 or

12 years. And so, there is this cyclical wave of, you know, I think everybody on the floor here had the number of times I heard reference to the Delve, the d word. Right? But it's the same sort of wave we saw with Delve of, hey, wait a

minute. There's all this data out there and I'm not sure I want it being surfaced and shown to people, you know, because I don't really know if it's and then we saw it again with with teams with the rapid, you know, ability for people to just sort of self serve and get whatever they want whenever they want it. The the reigns of IT was tougher and tougher to sort of choke. I mean, securely manage. I didn't say Nope. Choke. I didn't say Yep. Choke. I didn't secure manage.

And so, Copilot is is just bringing those key concerns. So so mostly what we're seeing in the market, and we've gone through this ourselves with our own Copilot journey, Microsoft Copilot journey Okay. Is, you know, those things that you kinda know you should be doing anyway. There's always a little bit of a shameful, guilty look on people's face when we have this conversation because they know they should be doing it.

Yep. Looking after data quality, sprawl, data life cycle, and, you know, the security and data ownership, all of these things are coming back to the fore. And I think, you know, you listen to Microsoft Keynotes, we'll hear more, today and tomorrow about, the focus there. So there's this dual focus of trying to transform the business. Right? Forward looking, move faster. At the same time, you've really gotta sort of shore up the

foundation of security and data quality. So that's been the the mission a lot of companies we see are on. Okay. Yeah. And it's interesting you bring up Dell Yeah. Because I just had a conversation with another client the other day and they were like, we turned on Dell then all of a sudden people started seeing things they shouldn't. So we turned it off and we've what? Dell was

We're secure now. We turned off Right. The interface to the data that they shouldn't have access to. 8 years ago or something like, yeah. Dell's been off for 8 years now. Yeah. That that was not the way to solve the problem by the way. Right. Because now CoPilot's coming up Exactly. For them and they're like, now we wanna use CoPilot, but everybody has the same concerns about Yeah. Delve. But our solution was we just turned it off. Yeah. Yeah. And and one of the, I mean it's crazy

that one of the It's not crazy. It does make sense. And again, we Like I said, everything that I'm talking to you about, we went through internally. So it's, it's the, you know, the shoemaker's kids

Yeah. A little bit situation, but, yeah, I mean, one of the, if you look at some of the, the suggestions out there, one of the suggestions is, you know, oh, if you're concerned about Co pilot surfacing information from these sensitive repositories, you know, turn off discovery, which basically is the old school, just accept them from the search index. Yeah. Which, think about everything that's gonna break when you do

that. Right? This is my most important content that I now can't find my way back to when I want to. So, the the problem is, you know, the the kicking the can down the the road problem, it's it's been really interesting to see so many customers, big and small, finally in that, okay, we have to deal with this problem now, you know, and and dealing with it in a forward looking way because if you do it right, it's not just cleaning up, it's really setting a good foundation for

the future. So I think I think the the the AI, Gen AI is driving this, whether it's Dell or whether it's Microsoft's copilots or copilots that, you know, lowercasec copilots Yep. That companies you're trying to build. I had a question yesterday from a customer about, I have 5 of my 500 SharePoint sites that have really good information that I wanna, you know, make available. They're giant libraries and, you know, SharePoint agents with where you're going

now. Right? What a great tool for surfacing useful information there, but I can't account for this other 400 and, you know, 95 areas. So there's there's a lot of a lot of focus on it now which I think is good. Right. And if you've seen this is another one that I've come up is everybody comes in and they're like, they're worried about security and Copilot. They're like, now Copilot's gonna start surfacing all this on other information.

And helping people through that understanding of Copilot's not creating a security issue, but Copilot's just surfacing bad practices quicker. Yeah. Totally us accountable. Right. Then maybe the typical SharePoint search would. SharePoint search, it took a while to sort through 100 of thousands of results. Copilot's like, here's a whole

bunch of stuff. Yeah. Early on in the in the, this sort of whole market motion that we've been And it was really cool for us, by the way, because all of these problems are problems that we've been addressing and, you know, really targeting innovation at for many years. And we used to chase people down the road saying, you should care about this. You should care. Right? And now people are coming to the table going, oh, my God. I got a problem. We're going, okay.

Let's have a chat. But, yeah, I think I think it is definitely interesting, and there's this dual nature of really not only having to figure out a plan to clean up, you understand that, but also on the other side, right, of the Copilot equation is a lot of customers are wondering what does good actually look like. They're being asked to, you know, people we're talking to have to go account for, hey, we're spending all this money on licenses, are we getting back a return?

And so there is a lot of sort of disruption right now, I think, in in co pilot, deployments of what does good actually look like? Right? What are we trying to prove that we're doing? We did, like I said, we were early in and there's pretty broad understanding that we're saving 2 to 3 hours a week on on average, people that have Copilot licenses. Yep. And we brought that back to the business and said, hey, let's talk about expanding this pilot. And they said, okay, but what's the business getting

for those 2 hours? Because because, you know, because the hourly rate justifies it, but but I'm not sure the business impact. So that's another area that I think we're talking a lot of customers about as well. It's how do you understand and measure that business impact? Yeah. And that is a conversation I've had with others to to your point. It's like, okay, great. Everybody's getting 2 or 3 hours back. What are they doing with those 2 or 3 hours? No. They're watching YouTube.

Break conversation they have. Right? Yeah. Yeah. Yeah. Are they watching YouTube? Are they taking longer breaks? Are they working shorter hours? Yeah. Then you're not gonna get that ROI. It's like they get back 2 or 3 hours. Are they moving the business forward Yeah. Or doing activities that are driving Yeah. Business value in the time they're getting back. I think that is the key. Right? We do need to figure that out because, you know, our our, you know, my, you know, assume positive intent.

Right? Yep. So, I would like to believe and I do believe that when folks save that time, they just spend less time on low quality work and more time on high quality work. Right? Yeah. But, whether my optimistic belief is accurate or not, doesn't really matter when you go into the CFO's office for more money for licenses at, you know, $360 per user per year. So you really do need that measurable kind of, impact analysis, I think, in a way that's more than anecdotal.

Yeah. So as you've worked with customers, have you have you guys figured out a way, like, how do you measure that? Or like you said, your own experience when you go say, we need to roll this out and your CFO comes back and says, well, show me what they're doing with those Yeah. 2 to 3 hours. Yeah. Is that something you guys have been able to kind of wrap your heads around or quantify somehow or come up with some strategies? Yeah. I mean, I think we're not it's not our, you know, it's

certainly not our playbook. It's a pretty well established playbook. But it it works top down and bottom up is the way to do it. Right? You need good executive sponsorship, not not specifically for Microsoft Co pilot per se or the other, you know, Co pilots that are 98 Co pilots that are out there. Yeah. But just for Gen AI and and, you know, this new wave of AI in in general, it needs a top down mandate, I think, to help people start to think

differently. And then the bottom up is to to, you know, first there'll be this exploratory period where people are figuring it out. The more you can enable them, there's no end of resources. It's been interesting to see how much, investment Microsoft's been put in there in in enablement. But you gotta hit it from both sides and what we see is there there's a short period of of figuring it out and and simple things, meeting summarizations, following meetings, some of that stuff like that.

But what you start to see if you were watching at the departmental level, in the team level, you start to see pockets where it's happening. Okay. Right? And that's where you really want to dig in and find out, that's where I invest. It's not a, do I invest in the company broad. Right? It's I invest in the success that I see and the success begets success.

So that's what we see is is, you know, mandates from the top that work, but then a really sort of, not overly structured, but a, but a well structured and monitored strategy of finding the success in the organization and replicating it. Got it. So with that success, have either again, you guys internally as you've talked to different customers found different areas of Copilot where you tend to get success? I know you noticed meeting summaries and I feel like that one is

Far and away. One way It does. I feel like that one blows everything away. Are there any others that you kinda have seen too? So, yeah. We And and we're studying this. We're actually, you know, internally for sure. And then and then we're working on this as well because we've, you know, we've got products in market that try to help customers create this sort of success ladder. So we're always looking for, like, what are those, those use cases that are the phase 1, what

are the phase 2? So certainly meeting summarization, which of course brings the privacy and security people out of the woodwork. It's, wait a minute, how are we handling all these transcripts? Right? So that's a that's a given. We see less and and some Microsoft's announcing quite a bit here about the in app copilots and and really working Okay. To really rev them and improve them. We don't see so much the content generation being a tier one use case in outside of content teams.

Okay. Heavy use in content teams. Rank and file, not really. It's more for like help me understand this document. It's summarization. It's extracting key points. We, as you can imagine, coming up to Ignite internally, we had quite a bit of analysis about what is happening, what are the announcements, ourselves, customers, partners, right, what is happening? And it used to be that, how am I presenting this information? What format is it

in? Do it, you know, what is consumable by audience A and B was a big concern for us. We've basically changed that mindset now, because we can write really detailed analysis documents and not worry about the presentation, because it takes 2 minutes to have Copilot spin that information for 5 different audiences. So those are the the the kind of use cases that once you start to dig in a little bit,

really have a transformative general effect. Right? We're not talking about, you know, building specific Copilots to, you know, do business process, you know, and things like that. So I think there's a lot of low hanging fruit. Yeah. And summarization seems to be across all of the places where Copilot lives. Summarization and re reinterpreting content is is really where we see a lot of value. Do you feel overwhelmed by trying to manage your Office 3 65 environment? Are you facing

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It's interesting you say that. Scott and I were playing with it. So we got you get the book of news Yeah. From in now. Right? And it's we printed it off. We went into our browser and said print this off in PDF form. Yeah. And you get, like, a 90 page PDF document. And we actually threw it into OneDrive and then went to Copilot Yeah. And said, go look at the book of news, give us the top 5 Microsoft 365 announcements. Yeah. Give us the top 5 Copilot announcements. Yeah. Give

us the top 5. So that's interesting because because because reading that book of news, again, this is this is just a different way that you're and this goes to the broader perspective, like, it's a it's a micro of the macro, which is having to think differently about your data when you're in a in a Gen AI world. So the book the book of news, what is it? It's a bunch of bulleted list announcements. There's very little this is more important than that. So Copilot has a tough time understanding,

you know, what's more important than not. Right. And I think that comes into that point too. Like, how do you, do you want to write your documents if people are gonna summarize them or write your announcements if people are gonna summarize them with that? Because we had that discussion. We're like, how is Copilot determining Yeah. What's more important? Is it just picking the top 5 that it comes across? Yeah. And we were we got different results in terms of what the top Yeah. Five were.

So it was kind of a Yeah. Because it's it's it's tough to to diagnose. One of the things that that I think, you know, it goes into the overall, this needs to be part of a copilot program is, you know, this thing is wickedly smart, but this myth that it understands exactly what you want at all times Yes. Is a total myth. Right? It's like any other language, you have to learn the, kind

of the rules of it. And so, looking at that book of news, it's one thing to say summarize the book, it's another thing to summarize the book and then go search recent headlines in the industry and find the things that are going to have the most impact. Right? That is a completely different world, but Copilot is, you know, in general, you know, the the technology behind Copilot can do those things. It's just that, you know, we have to start thinking about directing it properly. Yeah.

And I think that's where a lot of learning will come in with people is, to your point of all different sides, are people creating content differently, so that it gets consumed, learning how are people prompting co pilots and prompting Gen AI, because that may dictate how you create the content. Like, there's so many different steps Yeah. In that process that

is fascinating. And I think one of the best ways for companies to do it, if they haven't started yet, even in a in a small way, building your own co pilots, you know, and really understanding things like system prompts and the the impact they can have on on response quality, that's another muscle. But that muscle, you know, we have, for a while now, been developing internally facing and customer facing gen a knowledge bots, basically.

And, you know, the way you shape system prompts, the different kinds of assistance you can create help give a little bit more depth of knowledge, I think, for the organization. So that it's not all just sort of black box new stuff. I don't understand how it works. And so that helps with the enablement as well. Okay. So I know we've talked about a lot of different things so far. We talked about some of the security, the governance, preparing for it. And I would say another aspect of it

is maintaining. Once you get to a certain point Yeah. You don't wanna then start digressing Yeah. Because you got everything set up, you got everything in a good spot, but now you go create 400 more SharePoint sites that just don't put the Do you wanna clean a garage once every year? Or do you wanna come up with a garage maintenance practice? Yes. Exactly. So some of that, some of the Copilot

adoption. And I know, again, you've been working with a lot of customers, you've been coming out with some products. What are some of those things that AvePoint specifically can do to help customers as they prepare, maybe as they measure ROI, as they wanna come up with a maintenance plan Yeah.

For their Microsoft 365 environment? That's a it's a great question and and, early on I think we've we've we've been guilty in the past of sort of being ridiculously specific, you know, in the way that we try to shape, you know, strategy, that we're recommending to customers. And we, when it came to Copilot, we really kind of took a a simplistic approach that has worked really well, and it was like a 3 step framework. And step 1 is understand and optimize the data footprint that you

have. Okay. Because everything else you try to do is more difficult the more data you have. And if you're carrying all this baggage of unneeded data, understanding the security of it, the ownership of it, all get very, very difficult. So number 1 is is developing tools and capabilities to allow customers to do that, and then helping them with the business practice of it. Okay. Still in a very clean up model. Right? Step 2 is to do the exact same thing, but with your permissions and access.

And so, we've been sort of investing and rolling out lots of of tools around that. One of the latest things we announced this week was an expansion where we're bringing sort of over sharing and risk analysis down to the the data owner themselves in a really simple way, where you can understand, wow, I'm about to, you know, we're about to do a co pilot launch and I have all this overexposed content in my OneDrive. Right? I didn't even know. It's been

years. I'm just using and sharing and everyone in the org links and I have no idea. Right? So all of that. So so that's also cleaning up, but that top of that pyramid, if this is a 3 step process, really is implementing those go forward practices, of good data hygiene from a, you know, quality and life cycle perspective. And so we've got a lot of stuff that helps them there. Good practices around, understanding and enforcing data ownership and putting some teeth

into that. You can have it, but you have to do these things and be accountable. So now we don't have a fear that no one has looked at the permissions because we just go to the poor report and find out when the last time they were reviewed and who did it. Right? So that those are the the data and

security go forward practices. And then the last and most important one, and this was a big announcement of, is more than just the getting ready, how are we continuing to move the business forward and that's where we've introduced a bunch of benchmark reporting in our Copilot adoption, insights that we've we rolled out late last year or earlier this year, And what that does is, in the absence of knowing exactly what good looks like for your org, knowing how close you are to the shore

Yep. Is a good start. Right? So so this allows organizations to, opt in to anonymize summary data that will go into the larger data collection and then be able to spit back out. You can come in and say, how how am I doing? So all of our Copilot adoption reports now are gonna have these benchmark. Here's your score. Here's your peers of your size in your industry. And that has, you know, we had a lot of questions about whether people would be open to that and what the response would

be. It's been overwhelmingly positive because I think people wanna know how am I doing? Where do I? Yeah. Right. Well, and I think of So similar to like Microsoft's secure score and compliance score. Right? So they give you Yeah. Here's your score, here's organizations in a similar place. You're Yeah. Here, everybody. I'm more talking with my hands on a podcast. Yeah. Right. No. I got you. I got you. We can hear the rough Right. And there's a We can hear my hands

moving in the air. Yeah. But being able to compare again to organizations of similar size. The key there, I think, is data at a summary level like that, like a security score, you know, is useful if you believe the data. Right? Yep. And so that's why we're working really hard in these reports is to make sure that the the data is understandable. Where does this come from? What it means? We have a a predictor. We have an algorithm of probable copilot adopters. Oh, interesting.

So it's it's specifics like that, that people can say, oh, hey, wait a minute. Right? I I this is not a Copilot problem. We're not really leveraging Microsoft 365 broadly in a way that is progressive and, you know, transformative. So maybe we need to actually look broader than just Copilot right now. Got it. So it's the devil's in the

details. Okay. So one of those reports, almost like you had talked about earlier with finding those pockets of people that are really starting to use it, some of your reports will help whether it's admins or whoever wants to see these reports, this particular department or this particular segment of people Exactly. Are really starting to gain traction with Copilot and use it

as some of those Exactly. Reports. And so we're we're shifting from a Copilot readiness messaging to a messaging around confidence. Right? That's how that's a word that we'll we'll Okay. Really be using because I think it just summarizes what we're talking about. Confidence that we're doing the right things, confidence we're achieving our goals, but also confidence that we're doing it in a way where we're meeting our obligations from a security and, you know,

governance team. Got it. So the data ownership reports, I'm curious about this one because I haven't had a chance to look at this Yeah. Yet, where Do some of these reports then give individual content owners, whether it's their OneDrive or maybe content that they have created or modified, where then owners are able to go see, here's all of my files across That's right. The entire organization that I should taking some of that The risk here's my risk. Right? Right. What

can I do about it? Taking some of that action off of IT. Yeah. I know I do consulting. A lot of companies are like, we wanna co pilot readiness assessment, and we wanna understand where our risks are. And I'm like, I don't understand your data. I can look through it as an admin, but I don't necessarily know, should this file be shared with these people? That's gonna be on the person that created the content or shared it originally, where it sounds like some of your reports.

Yeah. I could just go in and say, here's all your content. Go figure it out yourself. Exactly. Because you understand your own content. Exactly. Right. And we and it was very timely. We have a a broad we're, you know, relatively smallish, you know, in number size, we're about 3,000, 35 100 people soaking wet, but we're global. And we have global customer advisory councils and things like that. It was really astounding earlier this year to do the the road show and talk to all customers as

all of these concerns are coming up. And to a to a person, they came back and said, I have an idea that something might be wrong over there. Right? I think there might be a problem over here, but I don't have the authority or the knowledge to do something about it. Right? Because I don't know the content. Right? So slapping an encryption label on something has a business impact. Right? Deleting a file I think isn't needed anymore has a business impact. Yep.

So, so that's what we're really focused on in bringing those kind of visibility down to the owners of data. Okay. For a long time we've done, like, periodic recertifications and attestations. That's been a practice we've helped customers do for a long time. What's new is people started coming to us and saying, can they run this on demand? Right? Users are asking to enter this sort of process. And we say, what if we did one better? Right? And then the information was always there. Got it. Always

there and available to you. Not everybody, you know, will will take it up. So you do still need more governed processes of Yep. Ability and things. But, you know, one of the first things we said in our in our Copilot pilot was go clean up your OneDrive. And when you hear yourself say that to a user that, you know, doesn't understand SharePoint permissions, doesn't understand sharing links versus Right. Like, where do I go to do that? Right?

Right. Having a destination to send them to give put some teeth behind that kind of directive. Because I feel like Microsoft does. They they tell everybody how to share. Oh, yeah. They don't tell anybody how to unshare. Yeah. And and even with that, I mean, I think if we look at some of the innovations they're bringing, you know, really powerful things like, you know, restricting site policies, so you can basically put a firewall over a whole site. Yep. That's

cool. Right? In SharePoint has been a, you know, a holy grail people have been looking for. However, the problem exists at the file level. So we do have to eventually get there. Right? And that's where, you know, owners of those files can know. That's a problem. That's not a problem. Right? They know that very efficiently. So Let's just let them make those decisions. So, in the product, like, you would generate that

report for the owner. Do you actually let them then, like, slap sensitivity on it or delete permissions right from the reports? We have a monitor internally. I don't show you something if I can't help you fix it. Okay. Because, you know, I'm not looking to get anybody fired. Right? Right. So here's a look at the big problem you have. Right. Hi. Good luck. Go go try to figure out how to fix it though. No. No. No. And so we do 2 things. Number 1, absolutely. We give them the ability to understand

what's going on there. They can view audit history. They can view activities. They can revoke sharing. They can change permissions. But what we also try to do is is provide a little guidance. So not only do we say, here's a file that's shared with a 1000 people, and, hey, I think it's sensitive. We also allow the organization to set up, sort of a risk matrix, where they can say red, yellow, green. Right? High, medium, low risk.

And so we push that down to the users and say, here are all your high risk stuff and risk now defined by that organization and their process. Okay. So that helps them focus as well. Because just showing them information without context, sometimes a little overwhelming. Right. Yeah. Very cool. Well, I know we're running up on time. You have a deadline here. Anything else you want to share with people in the podcast show notes we can we'll get from you Yeah. Social media, websites, links

that we can do. Me spelling out the w w w Right. This is how you go spell everything. Right. Exactly. Anything else you want people to know? Yeah. I think I think, you know, one of the things that that AvePoint, we've been in the, you know, in this space, as you said, for over 20 years now. That's crazy to say that. Wow. But, yeah, SharePoint 2,001, God bless. Yeah. Right. Oh, man. But Yeah.

So so all of this time, one of the things that I think is the is has been really beneficial to us is really understanding through you know, my my team especially spends all their time gathering feedback, gathering feedback, understanding feedback. Yes, from our field, but mostly from our customers. So I would encourage you to, you know, yes, we have solutions, but first and foremost,

we've really been digging into this. So, you know, I would encourage customers reach out, take a look at some of the, you know, publicly available information. We're trying to put some thought leadership. We've been long term sort of community people as well. So this is not, you know, this is more than just a product thing. We're really trying to help people figure this out. Awesome. Sounds good. Well, thanks a lot, JP. Yeah. It was a pleasure. Do you go by John or JP or both? Or I

will answer to anything. Anything? You will answer to anything. Alright. And probably, if you're not talking to me but you speak sternly, I will also respond. You'll also Okay. Sounds good. Well, thanks. We appreciate it. Appreciate you sitting down with us and Yeah. Thanks for the opportunity. It was great to great to have a chat. If you enjoyed the podcast, go leave us a 5 star rating in iTunes. It helps to get the word out so more IT pros can learn about Office 365 and Azure.

If you have any questions you want us to address on the show, or feedback about the show, feel free to reach out via our website, Twitter, or Facebook. Thanks again for listening, and have a great day.

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