Merchant Sales Podcast - podcast cover

Merchant Sales Podcast

Merchant Sales Podcastsoundcloud.com
A collaboration between The Green Sheet and CCSalesPro.com, this weekly podcast provides insights for ISOs and Agents who want to build their merchant portfolio. Learn how to sell merchant services and listen to interviews with industry experts.
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Episodes

Is Processor Agnostic Cash Discounting the Future?

Learn how to Fight for Small Businesses and what is happening with Cash Discounting Technology. Jonathan Brooks at Business Warrior tells us how they are enabling ISOs to fight for small business with a unique technology offer. Then James talks about the state of Cash Discounting and Surcharge Technology and why the future might be processor agnostic with these programs.

Aug 21, 202034 min

Why Merchants Get FIRED UP About Cash Discounting

Industry Fight - Cash Discounting vs Surcharging. Does Visa really want to antagonize hundreds of thousands of small business owners right now with a program born out of the high cost of processing in the U.S.? Here are some thoughts and Q&A about this hot topic.

Aug 17, 20206 min

Succeeding with a W2 Agent Team

Listen to James interview with Blake Wilson of Beyond as they discuss the challenges and advantages of the W2 sales model. Then find out how James approaches prospecting and goal setting for merchant sales in questions from the field.

Aug 14, 202041 min

When the Merchant Says "Yes"... but won't Sign the Paperwork

What to do when the merchant seems interested but won’t sign the paperwork. Ever wonder what to do with a merchant who’s interested but won’t move forward? Here’s the answer to that question AND the way to avoid needing that answer!

Aug 10, 202010 min

Should I Sell a Large Merchant at 4 Basis Points and 4 Cents?

Learn about large merchant pricing and a creative new approach to giving. You are going love this interview with Matt Golis from Give Game. This is a creative new approach to charitable giving that could be the perfect door opener or value add for any merchant. In questions from the field, James answers a question about pricing large merchant accounts. How low is too low? Also, learn how to leverage one large account to build a huge portfolio of large local companies.

Aug 07, 202035 min

Always Say 3 Things When You Walk Into A Business

Always Say 3 Things When You Walk Into a Business ALWAYS say these three things. Make prospects comfortable and grab their interest. ALWAYS say these three things when you walk into a business.

Aug 03, 20205 min

Selling Merchants on Price or Value? (What works in 2020?)

How do we shift our sales focus from price to value when merchants seem to care only about price? This is the topic of my interview today with long time industry veteran Paul Hadfield. Also learn what makes a great sales manager in questions from the field, with James.

Jul 31, 202034 min

The Door To Door Mindset (During COVID - 19)

Snap out of the negative mindset! Get the right mindset for selling merchant services during this COVID-19 crisis! Overcome the barrier of negativity. Walk into businesses with big self-confidence.

Jul 27, 20204 min

How to Save Your Merchants Percentages NOT Basis Points

Big savings by leveraging transaction level data on declines, refunds and chargebacks. Learn from Troy Zentner of Gold Star Payments how your merchants may be losing up to 10% of their transaction revenue from declines, refunds, chargebacks and other transaction errors. During questions from the field, James talks about B2B and Interchange Optimization and shares a free eBook on this topic! Visit https://www.getisoamp.com/optimize to download your free interchange optimization eBook today!

Jul 24, 202052 min

How To Use -50,000 To Get More Merchant Accounts

What would you do with $50,000 to grow your portfolio? If YOU had $50,000, how would you use it to get more merchant accounts? How to allocate capital is a big question; let me help you with some ideas. Click HERE to learn more:https://www.ccsalespro.com/how-to-use-50000-to-get-more-merchant-accounts/

Jul 20, 202010 min

How to Compete with Square (Technology & Cash Discounting)

In this episode, Ryan Malloy from North American Bancard shares tips on competing with Square. We dive into technology and cash discounting. Patti discusses how large merchants continue to fight against interchange fees. In questions from the field, James talks about what he believes will affect merchant sales residuals the most over the next 24 months.

Jul 17, 202051 min

Building Partnerships that Drive Growth; Cash Discounting to Larger Merchants

Learn first-hand how Rev19 has been building sales partnerships with outside agents that drive growth. It's all about trust, explains John Buchanan, VP of Sales. Plus, Calvin Francis, an agent and regular listener, shares his successful approach to selling cash discounting to larger merchants. And Patti reports on promising sales growth data from the U.S. Commerce Department.

Jul 10, 20201 hr 1 min

Sell More, Profit More, With Free Terminal Placements #100

Discover why Dustin Magaziner, Managing Partner at PayBright, believes truly free terminal placements are the future of merchant sales. Plus James has advice for keeping cash discounting clients happy long term, and Patti explains why ISOs and agents should be diligent about keeping bad actors off the payment networks.

Jul 03, 202039 min

Why Processing Debit Can Be Confusing

Understand how debit transactions work. Use these tips to help clear the confusion about debit transactions and the Durbin Amendment.

Jun 29, 202010 min

Building Business Around Technology Sales #99

Learn how Josh Carper, Business Development Chief at Gorilla Technologies, made the transition from just selling credit card accounts to selling cloud-based POS technologies. Then Patti reports on changes to consumer payment habits brought on by COVID-19, and James has advice for getting statements from reluctant merchants.

Jun 26, 202045 min

How To Choose The Right Point Of Sale System For Your Merchants

How To Choose the Right Point of Sale System for Your Merchants How to choose the right POS for clients - a big question. Use these two models to help your clients choose the right point of sales system. Put in the work. Know the options.

Jun 22, 20206 min

Challenges & Opportunities of Building an ISO

Gain insights on what to do and not do when taking business to the next level. "It's important not to cannibalize what you're currently doing," explains Kyle Morgan, CEO and Head of Product at Mercantile Processing. Plus Patti reports on changes in the way people choose to pay, and James fields a question from the field on branding strategies.

Jun 19, 202051 min

Why Merchants Hate Most Sales People

There’s no excuse for ignorance in our industry! Here are some tips to help you sound more confident; feel more confident; and sound more professional. Stop making a bad reputation for the rest of us!

Jun 15, 20206 min

Activating Green Agents with Cash Discounting

Learn how Swipe4Free has overcome the challenges of recruiting and training new agents, and built a successful team of cash discounting sales reps. "It's really simplified the industry," says Chris Benabu, Swipe4Free Co-Founder and COO. Plus Patti reports on welcome changes to the Paycheck Protection Program, and James offers strategies for approaching resellers and ISVs as partners rather than as competitors.

Jun 12, 20201 hr 11 min

Establishing Your First ISV Integration

ISV integration is within your reach. How do you accomplish integration with an ISV? Merchants are going in the direction of integration; don’t get left behind.

Jun 11, 20208 min

Building a Successful Phone Sales Team

The key to success in this industry is being able to touch as many merchants as possible, which requires a phone sales team, explains George Csahiouni, President and COO of Swoop Payment Solutions. Learn how he's put this philosophy to work successfully at Swoop. Plus Patti reports on consumer shifts to contactless payments and James answers questions about EMV compliance.

Jun 05, 202052 min

How To Sell Subscriptions To Large Merchant Accounts

Leverage expertise to sell large accounts with this model. How can you get your foot in the door of large merchant accounts? Try this unique model to convert your knowledge into value. Click HERE to learn More: https://www.ccsalespro.com/how-to-sell-subscriptions-to-large-merchant-accounts/

Jun 04, 20209 min

Re-imagining the Merchant Value Prop

The COVID-19 pandemic will have lasting impacts, says Chris Kronenthal, President & CTO of FreedomPay, who explains how "touchless commerce" solutions can improve the merchant value prop going forward. Also, Patti describes the up- and downsides of rising ecommerce traffic, and James provides a tutorial on understanding agent agreements.

May 29, 202046 min

Why Big Merchants Don't Like Cash Discounting

Are you missing this big opportunity? BIG TIP for ISOs selling cash discounting: Discover how to increase your average volume of merchant accounts AND help long term with attrition.

May 28, 202010 min

Cash Discounting Compliance for the Future

This week Austin Mac Nab, Managing Partner at VizyPay, explains that company's unique approach to cash discounting and how it resonates with merchants. Plus, he discusses the Look Local First program, created by VizyPay to encourage consumers to spend locally. Then Patti reports on the card brands extending the EMV compliance deadline for pay-at-the-pump devices, and James offers proven strategies for overcoming merchant objections.

May 22, 20201 hr 4 min

Helping Retail Re-Open - Selling Payment Processing

Big opportunities await in merchant services as retail re-opens. One big opportunity in the payments space is worth a lot of money right now. Help local businesses re-open while building a rock-solid portfolio.

May 21, 20208 min

How to Overcome Any Objection

Two Tips for Overcoming Any Objection Use these two tips and learn to overcome any objection. Making the rebuttal is the most fun part of sales, other than making the sale. If you go negative, you might win the conversation. But you won’t get the sale. People want to buy because of excitement, not fear!

May 14, 202010 min

Think Strategically to Chart New Successes

It's time to start thinking strategically about our shifting marketplace and how to adjust business models for future growth. James and Patti offer some insights to help jump-start the process.

May 08, 202051 min
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