In this two-part podcast, we discuss what the Medical Council does, and how they manage complaints. We spoke with Dr Saskia Fung, Chair of the Australasian Prevocational Medical Officers’ Committee and Dr Sanjay Hettige, Chair of the AMA Council of Doctors in Training. Our host, Dr Penelope Elix, answered their burning questions about complaints, the work of the Medical Council and more. Reference to any specific views, information or opinions does not constitute an endorsement or recommendation...
Apr 16, 2025•25 min
In this two part podcast, we discuss what the Medical Council does, and how they manage complaints. We spoke with Dr Saskia Fung, Chair of the Australasian Prevocational Medical Officers’ Committee and Dr Sanjay Hettige, Chair of the AMA Council of Doctors in Training. Our host, Dr Penelope Elix,answered their burning questions about complaints, the work of the Medical Council and more. Reference to any specific views, information or opinions does not constitute an endorsement or recommendation ...
Apr 16, 2025•23 min
Apr 16, 2025•1 min
Apr 16, 2025•50 sec
In episode 2 of our latest podcast, we explore how we communicate and ways to do this better to help our patients Our host Dr Penelope Elix speaks with Dr Sarah J White, a leading conversation analyst, and Professor John Cartmill, an experienced surgeon. They explore conversation, how we communicate, why we might not get the response we’re expecting and how medical professionals can use communication to improve their interactions with patients. Resources Links to some of Dr Sarah J White’s acade...
Oct 29, 2024•28 min
Oct 29, 2024•48 sec
In episode 1 of our latest podcast, we delve into the fascinating world of conversation analysis. Our host Dr Penelope Elix speaks with Dr Sarah J White, a leading conversation analyst, and Professor John Cartmill, an experienced surgeon. They explore conversation, how we communicate, why we might not get the response we’re expecting and how medical professionals can use communication to improve their interactions with patients. Resources Links to some of Dr Sarah J White’s academic and MJA insi...
Oct 24, 2024•25 min
Oct 24, 2024•56 sec
In our latest podcast episode, we explore the value of good communication and collaboration between doctors and pharmacists in supporting patient-centred care and safety. Our host Dr Penelope Elix speaks with Adrian Lee, pharmacist and former deputy president of the NSW Pharmacy Council, with Dr Mel Griffiths, a GP and NSW Medical Council hearing member. They discuss the dynamics of building effective professional relationships to support better patient outcomes and patient safety. Our guests sh...
Jul 16, 2024•26 min•Ep. 10
The growth in telehealth has delivered enormous benefits to patients by providing more timely and accessible health care, but how do doctors decide when a telehealth consult is appropriate? What do quality telehealth consultations mean in practice? In this podcast episode, host Dr Penelope Elix speaks with, Dr Anne Tonkin AO, Chair, Medical Board of Australia (MBA) and Dr Michael Wright, Medical Director from Avant about practical aspects of telehealth consults and key points from the MBA’s Tele...
Mar 22, 2024•20 min
Excerpt from an about to be released episode on telehealth with guests Dr Anne Tonkin AO, Chair, Medical Board of Australia and Dr Michael Wright, Medical Director from Avant. In this clip, Dr Wright describes the benefits of telehealth while emphasising the standards of care that apply in face-to-face care also apply in telehealth consults.
Mar 21, 2024•34 sec
Host Dr Penelope Elix discusses with Dr Michael Bonning, AMA NSW President and GP, anxieties doctors can have about seeking support for their own health and explains the very high threshold required for health-related notifications to regulators.
Dec 14, 2023•1 min
Doctors in Australia are less likely to have their own doctor than the rest of the community. As committed professional caregivers, medical practitioners can sometimes neglect their own mental and physical well-being. Our host Dr Penelope Elix speaks with Dr Michael Bonning, GP and AMA NSW President about doctor self-care, the importance of a doctor having their own GP, services available such as Doctors for Colleagues, the role of doctors treating doctor patients and myths about health-related ...
Dec 12, 2023•38 min
Over half of people experiencing mental health symptoms do not voice their concerns, and GPs are often the first point of contact when they do seek help. In this podcast episode, the Council's Medical Director and practising GP, Dr Penelope Elix talks with Black Dog Institute Executive Director and Chief Scientist, Professor Samuel Harvey about how doctors can engage with patients, what is best practice for mental health referrals, and additional resources for doctors to support patient care. Re...
Sep 13, 2023•32 min
Over half of people experiencing mental health symptoms do not voice their concerns, and GPs are often the first point of contact when they do seek help. In this preview of of our 'Mental Health - Beyond the referral' episode, the Council's Medical Director and practising GP, Dr Penelope Elix talks with Black Dog Institute Executive Director and Chief Scientist, Professor Samuel Harvey about ways doctors can start conversations on mental health with their patients. Reference to any specific view...
Sep 06, 2023•1 min
What does 'Informed Consent' entail? Our expert panel provide insight into how doctors can properly obtain 'Informed Consent'? Resources · consent-section-4.pdf (nsw.gov.au) · Standards-for-general-practices-5th-edition_1.pdf.aspx (racgp.org.au) · medicalboard.gov.au/codes-guidelines-policies/code-of-conduct.aspx · Avant - Informed consent and communicating information Reference to any specific views, information or opinions does not constitute an endorsement or recommendation by the Medical Cou...
Sep 20, 2022•38 min•Season 1Ep. 8
Professor Anne Duggan is the Chief Medical Officer at the Australian Commission on Safety and Quality in Health Care. In this preview of the Continuity of Care episode, Professor Duggan explains the importance of having a connected health care system. Reference to any specific views, information or opinions does not constitute an endorsement or recommendation by the Medical Council of NSW (MCNSW). The views, information or opinions expressed by individuals in podcast episodes are their own and d...
Feb 14, 2022•18 sec•Season 1Ep. 7
In this episode, your host Dr Annette Pantle joins Professor Anne Duggan and Dr Liz Marles from the Australian Commission on Safety and Quality in Health Care, and Dr Kiely Kim from MDA National to discuss how doctors can maintain good continuity of care for their patients in an increasingly complex health system. For more information on medical records, listen to our podcast: Medical records: are you doing the right thing for your patients? - Whooshkaa Listen to more episodes here: Medical Coun...
Feb 14, 2022•21 min•Season 1Ep. 7
Dr Peter Baldwin and his team have developed a digital first mental health solution for Australian health practitioners called The Essential Network (TEN). In this preview of the Medical Council's 'Burnout' episode, Peter talks about some of the issues doctors have been facing during the pandemic. Reference to any specific views, information or opinions does not constitute an endorsement or recommendation by the Medical Council of NSW (MCNSW). The views, information or opinions expressed by indi...
Dec 01, 2021•57 sec•Season 1Ep. 6
In this episode, your host Dr Martine Walker joins Professor Leanne Rowe and Dr Peter Baldwin to discuss how doctors can manage burnout and maintain good mental health. Listen to more episodes here: Medical Council NSW - Whooshkaa The Essential Network: https://www.blackdoginstitute.org.au/the-essential-network/ Professor Rowe’s website and book: https://everydoctor.org Other resources: · Black Dog’s app for JMOs called Shift: https://www.blackdoginstitute.org.au/research-projects/shift/ · Hand ...
Dec 01, 2021•29 min•Season 1Ep. 6
How are complaints about NSW registered health professionals, such as doctors, nurses, pharmacists, dentists, chiropractors and physiotherapists managed? What is the role of NSW health professional councils, Ahpra and the HCCC? What do you do if a complaint is made about you? A must-listen for registered health professionals and students based in NSW. Listen to more episodes here: Medical Council NSW - Whooshkaa Reference to any specific views, information or opinions does not constitute an endo...
Jun 14, 2021•23 min•Season 1Ep. 5
Medical records: are you doing the right thing for your patients? explores medical records from both a practitioner and a patient perspective. Our host, Dr Martine Walker chats with special guests Dr Patrick Clancy, senior medical advisor at Avant and Dr Candace Newberry, GP for over 30 years and Medical Council hearing member for six years. Medical records are often at the heart of complaints to the NSW Medical Council. This podcast examines the importance of good record-keeping in ensuring qua...
Mar 19, 2021•23 min•Season 1Ep. 4
In Part 2 we hear from Dr Simon Cowap, GP and educator in conversation with Dr Martine Walker, GP and medical advisor with the NSW Medical Council. How should practitioners respond to potentially addicted patients and ensure safe and appropriate care for patients with chronic pain? We would love your feedback on this podcast episode and/or hear your ideas for future episodes! Drop us an email us at the NSW Medical Council. Listen to more episodes here: Medical Council NSW - Whooshkaa Resources: ...
Oct 18, 2020•19 min•Season 1Ep. 3
Part 1 contains vital information for NSW medical practitioners as we discuss prescribing opioids and drugs of addiction. What are the rules in NSW and what do doctors need to know? We hear from Dr Brian Morton AM, GP and NSW Medical Council member, and Mr Bruce Battye, Director of the NSW Pharmaceutical Regulatory Unit in conversation with Dr Martine Walker (GP and Medical Advisor with the NSW Medical Council). We would love your feedback on this podcast episode and/or hear your ideas for futur...
Oct 18, 2020•22 min•Season 1Ep. 2