On today’s episode, Andrew Palmer, senior editor at The Economist , describes how organizations can experiment with generative AI while balancing speed, quality, and risk. At his own organization, Andrew and others test AI with human oversight to develop editing and publishing efficiencies. As the host of The Economist ’s Boss Class podcast, Andrew speaks with leaders as well as early-career professionals, and highlights interesting insights from recent conversations around skills and hiring. Re...
May 19, 2026•41 min•Season 13Ep. 6
In this episode, Sam speaks with Vineet Khosla, CTO of The Washington Post , about how AI is reshaping the way news is produced, delivered, and consumed. Vineet argues that journalism itself isn’t broken — but the formats people use to consume news are rapidly evolving, especially as audiences increasingly interact with information through AI. The conversation explores how the Post is experimenting with personalized AI podcasts, AI-powered research tools for journalists, and conversational news ...
May 05, 2026•39 min•Season 13Ep. 5
In this episode, Sam talks with Peter Koerte, member of the managing board and chief strategy and technology officer of Siemens, about how industrial AI is quietly transforming the infrastructure that powers everyday life. While consumer AI grabs headlines, Peter explains how artificial intelligence is improving factories, transportation systems, energy grids, and buildings behind the scenes. The conversation explores what makes industrial AI different — from the need for near-perfect accuracy t...
Apr 21, 2026•31 min•Season 13Ep. 4
In this episode, Sam is joined by Jacqui Canney, chief people and AI enablement officer at ServiceNow. Jacqui outlines how the software company has embedded AI agents into processes like employee onboarding to automate tasks, personalize experiences, and free up people’s time to focus on higher-value work. She emphasizes that successful adoption of artificial intelligence requires strong change management, workforce training, and a focus on talent — not just technology — including companywide AI...
Apr 07, 2026•35 min•Season 13Ep. 3
In this episode, Sam speaks with Taylor Stockton, chief innovation officer at the U.S. Department of Labor, about how artificial intelligence is reshaping the workforce. Taylor emphasizes that AI is having an economywide impact, transforming tasks within nearly every job rather than affecting only certain industries or specific roles. He stresses the importance of helping workers and businesses adapt. He also argues that AI literacy is becoming a foundational skill and should be prioritized alon...
Mar 24, 2026•30 min•Season 13Ep. 2
On today’s episode, Sam talks with Alice Xiang, global head of AI governance at Sony and lead research scientist for AI ethics at Sony AI, about what it actually takes to put responsible artificial intelligence into practice at scale. Alice shares how Sony moved early on AI ethics and why governance, not just principles, is now the real challenge as AI spreads across products and workflows. The conversation dives into FHIBE, Sony’s publicly available and ethically sourced benchmark for evaluatin...
Mar 10, 2026•34 min•Season 13Ep. 1
In this bonus episode, Nobel Prize-winning economist Daron Acemoglu joins Sam to challenge some of the most common assumptions about artificial intelligence’s future. Drawing on his book Power and Progress , Daron argues that technology doesn’t have a fixed destiny — and that today’s choices will determine whether AI boosts workers or simply accelerates automation and inequality. He makes a case for focusing on new tasks that complement human skills, rather than replacing them, and warns that cu...
Feb 24, 2026•33 min
In this bonus episode, Princeton University professor and artificial intelligence researcher Tom Griffiths joins Sam to unpack The Laws of Thought , his new book exploring how math has been used for centuries to understand how minds — human and machine — actually work. Tom walks through three main frameworks shaping intelligence today — rules and symbols, neural networks, and probability — and he explains why modern AI only makes sense when you see how those pieces fit together. The conversation...
Jan 20, 2026•43 min
On today’s episode, Wendy’s product manager Will Croushorn joins Sam to share how FreshAi, the fast-food restaurant’s voice-based AI ordering system, is reinventing the drive-through experience for millions of customers. From handling 200 billion ways to order a Dave’s Double burger to making fast food more accessible for guests in multiple languages, Will reveals how empathy and innovation will positively impact the future of convenience. Learn how his team turns speech data into insight, build...
Dec 16, 2025•32 min•Season 12Ep. 8
On this episode, OpenAI’s chief economist Ronnie Chatterji describes how artificial intelligence is reshaping both the economy and scientific innovation. Ronnie discusses the dual economic impacts of AI — the near-term boost from infrastructure investments like chips and data centers, and the longer-term productivity gains as AI tools integrate into enterprises and consumer life. Beyond consumer convenience, he notes, the key question for economists and corporate leaders alike is when — and how ...
Dec 08, 2025•30 min•Season 12Ep. 7
AI isn’t taking jobs — it’s changing what jobs are. On today’s episode, GeekWire’s Todd Bishop joins host Sam Ransbotham to dive into how artificial intelligence is reshaping work, learning, and creativity — not by replacing humans but by amplifying what we can do. From classrooms where students use AI on exams to newsrooms rethinking how news stories get written, they explore the opportunities (and headaches) of this new era. It’s a smart, funny, and refreshingly real look at how we’re all lear...
Nov 25, 2025•28 min•Season 12Ep. 6
Vishal Gupta, engineering manager, machine learning at Reddit, joins the podcast to explain how the social media community platform uses artificial intelligence to improve user experience and ad relevance. Much of the advertising work relies on increasingly sophisticated recommender systems that have evolved from simple collaborative filtering to deep learning and large language model–based systems capable of multimodal understanding. Vishal and Sam also explore the philosophical and ethical asp...
Nov 11, 2025•25 min•Season 12Ep. 5
Kathleen Peters brings a background with digital communications companies and tech startups to her role as Experian’s chief innovation officer. On this episode, Kathleen shares a bit about Experian’s Innovation Lab, outlining some of its projects and explaining how the recent democratization of generative AI tools has made even more innovative thinking possible, both for tech experts and for contributors who have other core competencies. Read the episode transcript here . Guest bio: As Experian’...
Oct 28, 2025•32 min
Cisco is well known for its data, networking, security, and collaboration products. On today’s episode, Cisco’s president and chief product officer, Jeetu Patel, joins Sam for a discussion about artificial intelligence, a “megatrend” Jeetu sees as perhaps more significant than the development of the internet or the automobile because of its ability to build on past technological advances. Jeetu and Sam discuss how to manage AI and how to staff for it — Jeetu argues that replacing less experience...
Oct 14, 2025•33 min•Season 12Ep. 3
A chemical engineer by training, Angela Nakalembe worked in the sciences and management consulting before landing at YouTube as the company’s engineering program manager for trust and safety. At YouTube, Angela explains, AI has become a first line of defense against harmful content. The technology not only accelerates content moderation tasks but makes the process more humane, by filtering out problematic content before it reaches a human reviewer. To combat the proliferation of AI-generated con...
Sep 30, 2025•28 min•Season 12Ep. 2
Thomas Wolf is the cofounder and chief science officer of open-source AI platform Hugging Face, which provides access to thousands of pretrained AI models that can be downloaded and run locally. With over 10 million users, getting started on the site can be a daunting task. Thomas explains how the company aims to improve its accessibility through documentation on the company blog as well as community feedback, similar to social media likes and upvoting. Thomas and Sam discuss the benefits and tr...
Sep 16, 2025•34 min•Season 12Ep. 1
Today’s episode is a bonus drop from our friends over at the MIT CSAIL Alliances podcast. We'll be back on September 16 with new episodes of Me, Myself, and AI . Chris Miller is professor of international history at Tufts University. He joins the MIT CSAIL Alliances podcast to share insights from his recent book, Chip War: The Fight for the World's Most Critical Technology. Me, Myself, and AI is a collaborative podcast from MIT Sloan Management Review and Boston Consulting Group and is hosted by...
Jul 15, 2025•47 min
Julian Adams tried but didn’t succeed at retirement after a productive career as a medical chemist with several U.S. Food and Drug Association approvals of cancer-related treatments, including cell therapy for bone marrow transplantation. Soon after, his participation in a Stand Up To Cancer advisory group led to his appointment as the nonprofit’s president and CEO. The research organization raises money to advance the diagnosis of numerous cancers. Given rapid technological advancements, our po...
Jun 11, 2025•31 min•Season 11Ep. 7
Josh Weiner, senior vice president of consumer engagement and analytics at CVS Health, is passionate about making health care more personalized, connected, preventative, and accessible. On today’s episode, Josh joins Sam and Shervin to explain how the integrated health care company is structured and how it is using AI to achieve those goals. Read the episode transcript here . Me, Myself, and AI is a collaborative podcast from MIT Sloan Management Review and Boston Consulting Group and is hosted ...
May 27, 2025•27 min•Season 11Ep. 6
The suggestions and support offered by AI are helpful only if they’re relevant. On today’s episode, Walter Sun, senior vice president and global head of artificial intelligence at SAP, joins Sam and Shervin to share how his organization is helping employees get smarter about artificial intelligence through the company’s AI Days. Additionally, Walter gives specific examples of support that AI agents could provide to an end user, and makes the case that small language models (fine-tuned large lang...
May 13, 2025•34 min•Season 11Ep. 5
Many of us know Goodwill Industries International as a retailer that accepts and resells donated goods. What the average consumer may not know is that the nonprofit takes in over 5 billion pounds of goods each year — and not all of it can be resold. For those unwanted or unviable items, the organization can either look into recycling or upcycling, and with the help of AI, it’s able to efficiently make that determination while also improving its process for sorting and allocating sellable goods f...
Apr 29, 2025•26 min•Season 11Ep. 4
In today’s episode, Chandra Kapireddy, head of generative AI, machine learning, and analytics at Truist, delves into the evolving landscape of AI with a particular focus on how GenAI tools reshape the way Truist and similar organizations must navigate model risk management and regulations. GenAI is more versatile than traditional AI, he notes, yet its flexibility introduces new challenges around ensuring model reliability, validating outputs, and making sure that AI-driven decisions don’t lead t...
Apr 15, 2025•34 min•Season 11Ep. 3
Linda Yao, chief operating officer and head of strategy for Lenovo’s Strategy, Solutions, and Services Group and vice president of hybrid cloud and AI solutions, joins us to explain the organization’s transition from technology product company to managed services provider. It’s now helping organizations with the change management required to implement AI in the enterprise. She shares both a framework around speed, ease, and expertise to facilitate this adoption, as well as the four pillars of AI...
Apr 01, 2025•32 min•Season 10Ep. 2
Harvard Business School professor Raffaella Sadun’s research has historically focused on digital reskilling. Now, rapid technological changes — like AI — are reshaping the nature of work. Raffaella’s research has explored how AI might empower those with intermediate expertise, such as store managers and blue-collar workers, to become more efficient and satisfied in their roles. She shares a bit about her research on today’s episode of <cite>Me, Myself, and AI</cite> and highlights th...
Mar 18, 2025•30 min•Season 11Ep. 1
Barbara Wixom, principal research scientist at MIT’s Center for Information Systems Research (CISR), draws on 30 years of research in this bonus episode of the Me, Myself, and AI podcast. She believes data monetization is the key to enterprise success with AI and breaks down why. With hosts Sam Ransbotham and Shervin Khodabandeh, Barb details case examples to highlight best practices for AI implementation and how to measure value, as well as how data governance and ethics play a critical role in...
Feb 18, 2025•35 min
Jeff Miller moved from a career in government to focus on the health and safety of NFL players. Due to the nature of their sport, they are more prone to injuries, including concussions, than other professional athletes. By leveraging the game’s unique elements, such as the volume of cameras filming on-field activities, the NFL can gather large data sets to track injuries, and then segment their likelihood of occurrence by position and design equipment and update game rules to minimize them. Jeff...
Feb 04, 2025•31 min
After trying his luck at the stock market, Ronald den Elzen, pursued a career in technology leadership instead. Today, as the chief technology and digital officer of The Heineken Company, he encourages his team to think about the legacy beverage company as a 160-year-old startup with global scale, operating with multiple brands in more than 80 markets. When members of his team can work with agility and less fear of making mistakes, he finds they are more successful at rolling out new technology ...
Jan 07, 2025•27 min•Season 10Ep. 8
Over the past year, we’ve seen generative AI explode. In this episode, we review insights shared with us from five prior guests — from Microsoft, GitHub, Meta, Partnership on AI, and NASA — and consider what’s changed, what’s the same, and what new concerns organizations face. With GenAI tools becoming ubiquitous and democratized, organizations grapple with how to use them at the enterprise level and how to regulate their use for employees. They’re also struggling with openness and transparency ...
Dec 17, 2024•31 min•Season 10Ep. 7
Mary Davis, CEO of Special Olympics, wants the people she represents to “have a seat at the table” as AI evolves. In this episode of the <cite>Me, Myself, and AI</cite> podcast, Davis talks about her organization’s mission along with the growing role of AI and how it’s crucial to ensure that people with intellectual disabilities — a group often overlooked in tech discussions — are included in AI development. Special Olympics helps people with intellectual disabilities through sports,...
Dec 03, 2024•38 min•Season 10Ep. 7
On Sept. 4, 2024, Me, Myself, and AI host Sam Ransbotham moderated a panel discussion at a Georgetown University/World Bank event, Jobs in the Age of AI . Afterward, he interviewed keynote speaker Carl Benedikt Frey, Dieter Schwarz Associate Professor of AI and Work at the Oxford Internet Institute, and panelist Karin Kimbrough, LinkedIn’s chief economist. In this bonus episode recorded during this discussion, hear from Frey and Kimbrough about how artificial intelligence is impacting workers, l...
Nov 26, 2024•25 min
