44. How to find the “ungoogleable” and create memorable experiences for clients

Amenities, VIP status, upgrades. These are important to some clients, but other clients prefer something more adventurous. Some prefer the “ungoogleable.” The off the beaten path, the unique and extraordinary locations and experiences that really intrigue the traveler. Today, we're going to dive into those “ungoogleable” experiences, but what does that actually mean? How do we find these things? And most importantly, how do we pull them off in a client's itinerary? On this episode of Masters in Travel, Whitney is joined by Shane Mahoney, Sarah Fazendin, and Kristin Hoogheem. They’re here to talk about the “ungoogleable” and how we are striving to exceed expectations, surprise, and delight, and go above and beyond for our clients.