Whether or not an email send is successful comes down to one primary factor: the messaging. While many companies strive to get audiences interested in products via email, nonprofits have the challenge of asking for donations via email — money spent towards an organization that does not directly benefit the donor. In this Web clinic replay, special guest Tim Kachuriak, Chief Innovation and Optimization Officer, NextAfter, shares his expertise from working with nonprofit organizations on email cam...
Aug 12, 2015•41 hr 56 min
Staying relevant to your customers is key in developing a marketing strategy that really works. Many marketers attempt to remain relatable with seasonal campaigns, such as winter holiday campaigns or events like back-to-school. However, seasonal campaigns might not be the best fit, or might not be appropriately executed in all industries. In this Web clinic replay, the research team reveals strategies for striking a balance between clarity and seasonality and shares a test from one company that ...
Jul 08, 2015•37 min
Brand strategy has never been more important. The logos, colors and design of a website have the power to immediately orient customers and prospects when they land on your site. When used properly, design elements and aesthetic choices also act to reinforce the value proposition. However, it's important to understand that there must be a balance so that design elements do not become conversion obstacles. In this Web clinic replay, the research team will share strategies for testing your way into...
Jun 10, 2015•42 min
As marketers, we must ensure the elements on the page align with the specific thought processes of our prospective customers, empowering them to proceed rather than filling them with anxiety or confusion. The most essential element in the sales process is customer motivation. Unfortunately, it is also the hardest variable for us to influence. Understanding the thoughts of the highly-motivated customer is imperative so that we can then use that motivation to bring about a desirable outcome. In th...
May 13, 2015•40 min
Across all age ranges, U.S. adults said that they preferred companies to contact them via email as opposed to any other medium (according to a 2015 MarketingSherpa survey). However, that does not necessarily mean customers are anxiously awaiting your sends. With customers' inboxes being flooded daily with ads and newsletters, they carefully skim the subject lines, searching for easy emails to eliminate. In this Web clinic replay, the research team shares three observations on crafting effective ...
Apr 08, 2015•41 min
Eight out of 10 American Internet users regularly watch or download videos, according to a Pew Research Center Report (2013). Over the past five years, the ability to create and share content on smartphones has fueled the expansion of video. How do you determine the most effective way to incorporate video in your mobile strategy? In this Web clinic replay, the research team shares two key principles for leveraging the use of video to increase the performance of digital collateral, including a te...
Mar 18, 2015•39 min
For many organizations, site engagement is one of the most effective indicators of quantifiable conversion potential that is monitored by analytics. What if you could more effectively influence visitors' actions on your website? In this Web clinic replay, our research team will reveal three proven tactics that can boost engagement on your website as well as a case study demonstrating how one company tested navigation structures, resulting in a 35% increase in clickthrough rate increase....
Feb 11, 2015•34 min
At the crossroad in a customer's mind between "yes" and "no," elements on your page propel him toward his ultimate decision. However, are the pieces on your site leading your customer down a path that is favorable to you and your business? In this Web clinic replay, Flint McGlaughlin, Managing Director and CEO, MECLABS Institute, explains which parts of websites impact a customer’s decision making strategy, and he also identifies components through audience-submitted pages during live optimizati...
Jan 14, 2015•32 min
Determining the optimal price point of a subscription product is no easy task. Customers are inundated with subscription choices in the marketplace, making your asking price vital to your success. At the same time, marketers in subscription business models are under pressure to price products that deliver value and drive ROI. In this Web clinic replay, Flint McGlaughlin, Managing Director, MECLABS Institute, will share three case studies demonstrating how each company increased subscription reve...
Dec 10, 2014•35 min
Designing the subscription path of your site is not a trivial matter. Often, minor elements are overlooked that stop a potential subscriber in their tracks and causes them to fall out of the sales funnel. However, with testing, planning and research, a subscription path can be optimized using a few key principles that transform the customer experience. In this Web clinic replay, the research team identifies transferable principles from a recent experiment that you can apply to your own subscript...
Oct 08, 2014•39 min
How do you effectively market your product, service or company in 130 characters or less? Each word and character must work toward communicating value in a PPC ad, as these ads directly compete with those around them. But when just one word fails to resonate with the customer, PPC ads fail as a whole. How do you craft a PPC ad that a potential customer will click? In this Web clinic replay, the research team shares two key principles from several real-world examples that you can use to optimize ...
Sep 10, 2014•39 min
Producing content takes a lot of dedication, time and resources. Valuable content invites your audience to get to know your company and products in a more personal and in-depth way. But when marketers generate content with company logic, it often falls flat with the customer and the conversation ends before it even began. How do you produce content that your ideal customer actually wants to engage with? In this Web clinic replay, the research team gleaned three observations from a recent experim...
Aug 13, 2014•37 min
Product pages are often the heart and soul of an ecommerce website. It’s where you showcase products and initiate a conversation with customers that guides them to convert. However, there are elements on your product pages that can potentially have a deep impact on customer behavior by quickly turning conversation into concern. Watch this Web clinic replay to learn about three key principles you can use to identify and reduce customer anxiety.
Jun 18, 2014•40 min
"Going green" has become a prevalent part of marketing strategies abroad as marketers work to reach a new eco-conscious customer base with their products and services. However, do green marketing tactics really have an impact on customer purchases? Listen to this Web clinic replay to learn more about the measurable impact of green marketing on customer behavior.
May 28, 2014•42 min
Lead generation is a delicate balance between generating a high quantity of leads, but also high-quality leads. So how can we capture more leads across our Web forms without significantly reducing the quality of those leads? Watch this Web clinic replay to learn about a recent experiment that revealed how some minor changes to form fields can increase response from your prospects.
May 14, 2014•42 min
Marketing with multiple products can be difficult. Even the most powerful products can be overshadowed by clutter of less impactful - and sometimes competing - products on a landing page. But what if there was a way to think about multi-product marketing that could maximize the impact of the whole? Watch this Web clinic replay to learn about a recent experiment with an independent vitamin manufacturer that revealed how changing your approach to multi-product marketing can increase user engagemen...
Apr 23, 2014•42 min
Form is not as important as substance, and discovering the right value proposition is the most effective lever marketers can pull when optimizing webpages. Considering the entire mental impact of each button, "ask" and element of friction when testing is critical for understanding the customer conversation and achieving positive results. Watch this Web clinic replay to learn about a recent experiment that revealed how changes in strategy can garner significant, repeatable results - a 232% lift f...
Apr 09, 2014•1 hr 1 min
Teleprospecting can require some sales departments to make a high volume of calls each day to convert leads. To do this with any consistency, those teams likely use a call script to help them stay consistent and focused throughout the constant dialing. But are these scripts really effective for moving prospects from conversation to conversion? Learn more about a recent experiment that revealed how some minor changes to call scripts can increase response from your prospects.
Mar 26, 2014•40 min
The call-to-action is one of the most vital elements in your marketing. Consequently, when you think for a moment about the current calls-to-action on your main offer pages, how can you be sure they are generating enough customer response? What if there were some slight modifications you could make to your CTA copy, placement, size and color to experience a significant increase in response? Watch this Web clinic replay for the results from a recent experiment where calls-to-action were put to th...
Mar 12, 2014•45 min
Think for a second about the last time you needed to create a form on your site. Whether it was for a shopping cart or lead generation, it probably had a field where you asked customers to select one of multiple options. Most of us decide quickly between a radio or dropdown format as we’re creating forms, often leaving them as an afterthought of design. But what if choosing the right format for a single question in those forms meant seeing a conversion difference of 15%? Watch this Web clinic re...
Feb 26, 2014•37 min
When given a choice for a column layout on your pages, what's really the best for marketing your products or services effectively? Is there an underlying theory for selecting a layout that will perform better than others? Watch this Web clinic replay to learn more about a recent experiment with a large technology company involving column layouts that you can use to aid your landing page optimization efforts.
Jan 22, 2014•32 min
Most usability and design experts would agree that responsive design is an ideal solution for rendering webpages across multiple devices as users transition between desktops, tablets and mobile devices.
Jan 08, 2014•41 min
While 2013 was a great year for featuring new discoveries to help you do your job better, the sheer volume of actionable takeaways and key principles can be overwhelming for marketers in the trenches struggling to keep pace. In this MarketingExperiments Web clinic, the MECLABS research team reviewed the top five discoveries of 2013 and how you can use those insights to aid your marketing efforts in the upcoming year ahead.
Dec 11, 2013•59 min
When you think of email campaigns today, it’s easy to feel overwhelmed by the war for attention being waged in everyone’s inbox. Watch this Web clinic replay to learn about two approaches you can use to increase customer interest in your subject lines.
Nov 20, 2013•35 min
Imagine one of your webpages for a moment. Is your copy communicating everything a customer needs to move to the next step in your sales process? What if you are losing business simply because customers don’t have enough information to make the decision to buy? Watch this Web clinic replay to learn how one company captured 36% more total sales by adding a simple paragraph to its page.
Nov 06, 2013•54 min
The guiding principles of conversion optimization often call for sharpening the focus of your messaging to appeal to a single customer persona. But, how do those principles apply to elements of copy and design that serve multiple visitor types with different needs and interests? Watch this Web clinic replay to learn about how design and copy changes "broke the rules" of optimization and led to a 331% increase in conversion.
Oct 23, 2013•37 min
Category pages are a standard for websites offering multiple products, yet they often take a backseat in testing and optimization. Watch this Web clinic replay to learn about how design changes to a series of category pages led to a 61.2% increase in product purchases.
Oct 09, 2013•31 min
When you think of email campaigns today, it's easy to feel overwhelmed by the war for attention being waged in everyone's inbox. Watch this Web clinic replay to learn about three key principles every marketer should know for crafting effective email messages.
Sep 25, 2013•37 min
Accordion-style checkouts, among other developing cart technologies, have become increasingly popular in e-commerce, especially from its use by top-grossing companies. But, does this style really perform better? Watch this Web clinic replay to learn how accordion-style checkouts affect optimization.
Sep 11, 2013•36 min
Marketers are discovering A/B testing has become increasingly sophisticated. Even though software platforms can make testing easier, many marketers are left questioning how they should best approach the testing process. Watch this Web clinic replay to hear some of the most common questions associated with online testing answered by members of the MECLABS research team.
Aug 28, 2013•47 min
