S2:E4 - The Future Of Learning Experience Design With Tom McDowall
Jul 11, 2025•58 min•Season 2Ep. 122
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Episode description
Learning isn’t broken because people are lazy. It’s broken because the experience is.
In this episode, we’re joined by Tom McDowall to talk about why most learning still feels like a chore, and how to change it.
We get into:
- Why more content ≠ more impact
- How to design frictionless, user-led learning journeys
- And what L&D can learn from UX, product, and service design
This one’s for anyone sick of seeing learning dumped on a platform and called a solution. Because if the experience sucks, the outcomes will too.
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