12: Forging a regenerative future for fashion: Insights from Eric Liedtke, executive vice president of brand strategy at Under Armour and founder and chief executive officer of UNLESS Collective - podcast episode cover

12: Forging a regenerative future for fashion: Insights from Eric Liedtke, executive vice president of brand strategy at Under Armour and founder and chief executive officer of UNLESS Collective

Jul 02, 202539 minSeason 1Ep. 12
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Episode description

Can streetwear be made with zero plastic?  

Eric Liedtke says it can be, and he is on a mission to systematically change the fashion industry by shifting away from petroleum-based materials to plant-based materials. In 2014, Eric was already a leader in the fashion industry as the Head of Sports Performance at Adidas when the issues of micro and nano plastics were brought to his attention. As a vegan who loves to surf, Eric could not turn away from the fact that his work in fashion was contributing to the problem. By 2019, he stepped away from his executive board position at Adidas to launch UNLESS Collective, a statement streetwear brand with a regenerative creation model, meaning their products are made sustainably using zero plastic and decompose into nutrient-rich soil. UNLESS was recently acquired by Under Armour, and with that acquisition, Eric was also hired as their executive vice president of brand strategy.  

In today’s episode, Alan and Eric talk about what the acquisition means for UNLESS Collective’s mission, how it fits into Under Armour’s larger strategy, and where Eric thinks the Under Armour brand can go. UNLESS is on the cutting edge of sustainable fashion, and solutions to many of its challenges are still being invented. The backing of Under Armour has empowered UNLESS to invest in the research needed to make Eric’s dreams a reality. With a background leading brands like Reebok, Eric also understands that UNLESS must meet consumers where they are and not ask them to compromise their tastes or budgets. Once the tech is fully developed and brought to market correctly, Eric believes they will truly transform the fashion industry. 

 

Key quotes: 

“People care. The [challenge] is they don’t want to compromise their taste or the quality of the product for their values, and they don’t want to compromise really too much on price.” - Eric Liedtke, executive vice president of brand strategy at Under Armour and founder and chief executive officer of UNLESS Collective 

“So, step one, get the value at the same level they’re [the customer is] expecting, get the quality at the same level they’re expecting, get the taste at the same level they’re expecting, [and] get it built on a better stack. Step two is scaling the brand and getting the volumes to hit the unit economics on par.” - Eric Liedtke, executive vice president of brand strategy at Under Armour and founder and chief executive officer of UNLESS Collective 

 

In this episode, you'll learn: 

How UNLESS is overcoming the challenges of manufacturing streetwear with zero petroleum-based materials 

Eric's strategy to bring innovative value-aligned products to market at scale 

The importance of authenticity in modern marketing  

 

Key highlights: 

[02:25] Eric's career path  

[06:40] The founding story of UNLESS 

[10:40] Zero wasted hours  

[13:20] The logistics of moving from plastic to plant-based  

[18:00] Evolving marketing with technology 

[21:30] Benefits of working with Under Armour  

[23:45] Propelling the Under Armour brand 

[27:15] An experience that defines you: Having purpose-led parents 

[30:10] Advice to your younger self: Don’t let perfect get in the way of better 

[31:25] A topic marketers need to learn more about: People want real 

[34:00] Subcultures to follow: Surf 

[35:40] Largest opportunity and threat to marketers today: AI and authenticity  

 

Resources mentioned:   

Eric Liedtke 

UNLESS Collective 

Under Armour 

Parley for the Oceans 

 

Follow the podcast:   

Listen on Apple Podcasts   

Listen on Amazon Music  

Listen on Audible  

Listen on iHeart Radio 

Listen on Spotify   

 

Connect with Eric Liedtke, UNLESS Collective, and Under Armour 

Eric Liedtke on LinkedIn  

Eric Liedtke on Instagram 

UNLESS Collective on Instagram 

UNLESS Collective on TikTok 

Under Armour on X 

Under Armour Instagram 

 

Connect with Alan Hart and Deloitte Digital:    

Alan Hart on X 

Alan Hart on LinkedIn  

Deloitte Digital on LinkedIn  

Deloitte Digital on Instagram  

Deloitte Digital on YouTube  

Deloitte Digital on Threads    

 

Transcript

Intro / Opening

Are you ready to go beyond the basics of marketing? I'm Alan Hart and this is Marketing Beyond, where we talk about the questions that spark change and share ideas that challenge the status quo. Join us as we explore the future of marketing and its endless potential. consistent with everyone I talk to. I'm living my life right now with a very clear principle, zero wasted hours.

So if I'm not doing something for myself, for my family, for my friends, for my community, or for my world, I'm not doing it. Today on the show I've got Eric Litke. He's the founder and CEO of Unlesse Collective, recently acquired by Under Armour. He also serves as the president of the Under Armour brand.

Unlesse, through Eric's leaderships, developed a regenerative creation model aimed at changing the way footwear, apparel, and accessories are designed, distributed, collected, and safely returned to the earth. He stepped away from his executive board position at Adidas in December of 2019 to focus on his passion for fighting plastic waste.

At Adidas, he led all brands and businesses, fostering a culture of collaboration and innovation and scaled the Adidas e-comm platform to reach $4 billion in 2020. Likki's leadership drove material and process innovation, sustainability initiatives and streetwear growth, adding over $8 billion in revenue in six years. And he's initiated partnerships to combat marine pollution, including with Parley for the oceans and drove efforts to eliminate virgin polyester from Edidas products in 2024.

Through all this experience and the conversation today, you'll hear a lot about, unless collective, what he's trying to do to help save the oceans, as well as how it fits into Under Armour strategy and where he thinks the Under Armour brand can go. That and much more with Eric Litke. I'm Eric. Welcome to the show. Great to be here. Thanks for having me. Yeah, I can't wait to have this conversation. I mean, we're going to get to talk about Under Armour, entrepreneurship, all kinds of stuff.

Eric's career path

I guess before we get started, though, I'd love to know, like, where did you get your career start and how'd you end up here now, like the president of Under Armour? Is that right? And you've also got this other role. Exactly. So I'm president of the Under Armour brand, which means I look after all creations. So strategy, operating model, product, digital concepts and things like that. So just want to make sure we're clear.

have a CEO and I'm just, you know, I'm one of many, my remit is making cool stuff. How did get my start? Well, it's a long story. How far back do you want to go? But long and short of it is I was sitting in an ad agency in Detroit and I wasn't happy. was I was a suit, so I wasn't the creative guy. I was more of the client relations. And I just realized that I wasn't happy unless I was doing sport, having done sport, or talking about sport.

So I got to work, kind of working my network, and back in the day, we called it our Rolodex, and finding out who we could talk to and who was in sport. And one of my best friends was working for Adidas, Adidas back in the day in the early 90s. He introduced me to some guys that were former Nike guys. If you're following the industry, you might know the name of Peter Moore who designed the first Nike shoes and Rob Strasser who actually signed Jordan among other things.

But those two guys had broken off from Phil at Nike and started the Adidas America subsidiary and they were hiring. And so in 94, I was like, I got to go work there. And so I, this is before cell phones. This is before email. This is like good old fashioned. writing letters and picking up landlines and calling and I was just relentless. It took me 12 months to land the job there, but I never looked back.

26 years later, I basically started next to the mail room as what they call sweeper, which is basically someone that did anything. then 26 years later, I found myself at the top of the company or 20 years later, I was the brand president of Adidas and I was in charge of all creation there as a board member and I was living in Germany. And then I had this wild idea that we could make things out of plants versus plastics.

I left Adidas to kind of fix the problem of microplastics and nanoplastics, which I'm super excited to share with your listeners. And that kind of led me to being acquired by Under Armour in September of last year. So it's been a bit of a roller coaster of big to small to big, but it's been super fun. awesome. mean, one, mean, just your career going back to 94 before cell phones. That's, that's fun. That's fun.

I remember the first Blackberry came out and I was like one of the first ones to have it like carrying around a Pop Tart in your pocket. was like, can email, I can call people. was like, what? What's going on here? Honestly, it's like, I hate to say it, but we used a lot of fax machines and teletype machines and stuff to do sales. It was like, I feel like I've lived through the world changing events of digitization.

I still miss my Blackberry to be honest, like, you know, that tactile keyboard, not to mention you could skip it across the parking lot and still pick it up and use it. They, Steve Jobs came in and just swept them out. I, the Blackberry film is a good one.

If you haven't seen it, it's a really good movie about like, know, the climb and the top and the kind of like the arrogance of being on top and then boom, the humility of just dropping to the bottom with basically the iPhone coming in and disrupting everything. Awesome. Let's talk a little bit about Unless Collective. Yeah. You talked about, you know, long kind of storied rise at Adidas or Adidas.

As you will as you will as you okay, you're very European but It but I think it's more proper, but you know, I don't know. It is but you know, it all depends where you live and how you your background. yeah, Adidas is the appropriate thing because this is a little fun fact. The founder of Adidas name was Adolf Dossler. And so his nickname was Adi. So he went Adi and then the first two letters are last name Adi Dots. So that's basically the guy's name who founded the company.

I love it, I love it, I love it. Well, you know, from going from there to deciding to focus on plant-based materials, that's a big shift.

The founding story of UNLESS

Not only like going from big company to small company, but like, you're talking about a fundamental technology shift that you're gonna try to take. I mean, I like to build stuff and I think the big wake up moment was in 2014, Parley for the Oceans founder, Cyril Gutsch walked in my office when I was at Audi in Germany and said, hey, would you like to save the oceans? And I was like, yeah, I think that's important because I am a sportsman and I like the water even more.

I if I'm doing sports in the water, I'm the happiest person on life in the world. But I was like, I kind of got a... job I'm doing. I'm not going to now go be an activist, but he goes, no, no, no, you understand. You're part of the problems. And I was like, what do mean? And he educated me then on the role of uh nanoplastics and microplastic and how it was killing the krill and the phytoplanktons that are in the ocean. The phytoplanktons are responsible for every second breath we have.

once you go down that rabbit hole, it's hard to come back up and be like, oh. everything's normal again when you when you realize the impact you're having as the president of a brand that's producing basically uh billions of products a year that are made of petroleum based synthetics and nylons and spandexes and things like that that are wonderful, brilliant, breathable, flexible, wicking materials, but they never go away. They're forever materials. So I didn't realize that.

And when he opened, when he pulled back that curtain, I was like, I got to deal with that now. Not only am I trying to like sell more product, I got to deal with the fact that the stuff I'm selling is now actually killing the ocean and therefore eventually killing us because then you go deeper and you're like, these nanoplastics are entering into our bodies and some of us are eating a credit card worth of plastics or drinking a credit card or spreeding a credit card with plastics a week.

And now you can find out you have a plastic spoon worth of microplastics in your brain. You find out you're more likely to die. of a stroke or heart disease when you've got nanoplastics in your arteries, which most of us are accumulating at a scary rate. you can't then turn that off. And there's always so often you can whisper yourself to sleep at night thinking, you you're doing good things.

Especially when you have children and you want them to have children and then you start and their children and their children, the accumulation. So at a certain point I had to say, out, I gotta go try and do this full time. I love my job at Audi. But I had this thing in my brain that was bigger than sport then it was like, okay, how do I systemically change the fashion industry to get off of petroleum based feed stocks? And can we, is there a way to change the plants and minerals?

And that was when I left in 2019 and just before COVID hit and COVID hit and I raised some money and started a brand, you know, remotely on zoom calls like this, being like, hey, That's a great idea. Let's try to make some product out of just plants and minerals. And we got to work with a hearty bunch of friends that had similar mission alignment. And it's been a blast. that was in 2020. We founded ourselves with some seed capital. And we then went on to build that up over four years.

And then Kevin Plank, the founder and CEO of Under Armour called and said, hey, would you like to come on board? And we'd like to buy unless, and maybe we could have you and unless. It'd be a nice partnership. So I hope that explains a little bit about the genesis of why and where it ended up. No, it does. does. then like now with the acquisition and you've got kind of like this dual role thing going on, like is it bittersweet? Is it all upside in your mind? Like how do you think about it?

I'm very consistent with everyone I talk to. I'm living my life right now with a very clear principle, zero wasted hours. So if I'm not doing something for myself, for my family, for my friends, for my community, or for my world, I'm not doing it.

Zero wasted hours

So I have a different perspective than the career climbing aspirational person I was when I was at Adidas. I've now been fortunate enough to be successful in my career. When I was at Adidas, we had a lot of. success. grew the business $8 billion in six years and we quadrupled the bottom line and all the numbers were up to the right. would share price went from $50 to $300 or something. I was successful. I had a lot of fun and I was able to take care of my family.

So when I did the startup life, I was at a different place than most startup entrepreneurs. So now going back into a big machine, I still carry that with me. So I'm like, okay, I'm here to help Under Armour be the best Under Armour can be. But I'm really here to scale the endless dream. I'm really here to scale this promise of a regenerative future for fashion.

And can we systematically change the industry from one that's based on oil and petroleum to one that's based on plants so that we don't have harmful nanoplastics and microplastics enter in our bodies at an unprecedented rate and we can have it. Because I just think we're at the tip of the iceberg from what actually is happening to us from our plastic exposure.

You know, your skin is your largest organ and it's absorbing things, whether it be sun or materials or chemicals at a daily minute-by-minute base. What you put on your skin, whether it be creams or whether it be scents or whether it be clothing, is having a direct impact on what's going in your body. So we're now talking about microplastic exposure, but what about the chemical exposure? Because the other thing that people don't know is plastics require tens of thousands of chemicals.

to be created and to create and make. Those chemicals leach into your body when you sweat. So there's a whole discovery thing that I'm trying to pioneer solutions to with Under Armour. Because Under Armour is great because they believe in the mission. They want to help the mission. We just launched a collaboration at Milan Design Week, which was fantastic and sold out. And we're selling it out right now at our Baltimore store really successfully.

they want to scale this idea because what better place to do it than the brand that was built on a material revolution called Stretch to now reinvent the, disrupt the industry with the next one called Plants. So I'm super bullish on the force multiplier that we have between the two ideas. how technical is the solve here? Meaning you go from performance materials, like stretch to your point, like compression. mean, that's the historical genesis of Under Armour, right?

The logistics of moving from plastic to plant-based

It's compression. And how do you start to think about how do I move that from uh oil-based or petroleum-based materials into plant-based materials? And then I also have to believe that like sneakers are the other angle that you've got to figure out too, right? So it's a great question. You clearly know your topic. yeah, think so as a startup that's got minimal capital, you've got to be very selective on what you choose to get into.

We were always founded on the yes, can we make a hundred percent plant based shoe? And I'm happy to say we did that with the degenerate version one. It was a work in progress. It's not perfect, but we did have to work around stretch. There's five things that we had to work around stretch. glues, because all glues are petroleum based, foams, most foams are polyurethane, which is a compound plastic. And then you've got dyes and ink. So those are like, I call the five horsemen.

Everything else we could kind of get off the shelf. You know, I'm wearing a crew neck right now. It's a robust cotton. We pay attention to how you put it together from a stitch line, from a thread line, from a ribbing standpoint. You know, you can solve those things with mechanical stretch, but for the most part, it's really paying attention. to how you put things together. So it's the little details.

It's the base material, yes, but then it's the trims and details, the prints and dyes you put on to make it harmlessly go away within industrial compost or even your backyard. So our stuff, we guarantee everything will go back and create nutrient rich soil.

When you get more technical, when you get into a sock, which took us two years, we do have a sock, but it took us two years to develop with the leading sock operation managers at FutureStitch to really help us do that because It's complex to do it without nylons. It's easy to do it with nylons. It's easy to do it with synthetics and stretch. And those are just basically melted plastics.

But to do a mechanical stretch with natural rubber latex, and then you get to the shoe and the shoe is super complex to do because you've got to figure out how to cure the outsole. What's the outsole made of? Okay, you have to procure natural rubber latex. I worked with a startup called Natural Fiber Welding, which is an unbelievable startup using only plant polymers out of Peoria, Illinois.

These guys are doing unprecedented work, but they kind of came to fruition the same time we were at Unlesse. So we kind of partnered as an arms to say, maybe we could make the impossible shoe. And that's like, were saying, okay, what's the inspiration from plant based proteins, the plant based polymers and, you know, let's make the impossible shoe. That was kind of a rallying cry. We got to work and we figured it out, but it was like, how are you going to create the compounds?

How are you going to put it together without glues? So we have, we went to Italy to make sure we were doing the proper stitching and making going back to the, you know, the intimate, you know, cobblers of Italy that are in the details and they can really make it. So really, really attention to detail about how those things come together. Since then we've solved, there's a small company in Maine called Worthing that's making adhesives that are biodegradable and compostable, which is great.

So now we can use a limited glue, but it's a glue nonetheless. now we have some glue. Now there's phone developers coming out. There's a lot of great innovations going on. So I think once you start this little, you know, this little snowball on the mountain top, it's quickly can become an avalanche as you find like-minded people and engineers and designers and chemists trying to solve the same problem of how do we make our product go harmlessly away?

So that's the brief that we have now at Under Armour. And now we've entered into a company that's, know, multi-billion dollar company with a lot of capital to invest in research and development more than a little startup that's, trying to live paycheck to paycheck type thing.

So the step move from being a startup trying to solve for things, as I talked about really using things off the shelf and finding other innovators, giving solutions to now going inside a big parent company that's as committed to the cause, but now can tap into not only their own research and development, but working with big chemical companies to solve the problem of plastic chemistry versus plant chemistry.

And I'm super excited about some of the things that we're finding out there that we can do with plant-based solutions. So we're sticking to the mandate of everything needs to go away, but it's now exciting to have the capital behind us to develop new things. That's super interesting. And as you think about like, we've talked about like how you make it possible to make products that can compete similarly to their predecessors.

How do you think about the market itself, like the consumer, the brand?

Evolving marketing with technology

Like how does that need to evolve to kind of meet people where they are, but also like take them on this journey with you? I think it's so great. you for that. I think one of things that we found the company on is that there's a there's a real I think my research at Audi and my experience with Ocean Plastic and some of the things we did there. There's a real consumer insight that they care. Right. That's not a question. People care. The question is they don't want to compromise their taste.

Right. Or the quality of the product for their values. And they don't want to compromise really too much on price. We don't want to make it a luxury thing where you have to pay 2x or 3x the price point. So we really try to meet people at a, we don't want to compromise your taste for your values or your values for your taste. Because just to give you an example, Oatly Milk came along and did the same thing with plant-based proteins. It's like, I'm a vegan.

I used to have to choke back an almond milk latte. But I'm doing it for the world. But now it's like, oh, an Oatly, I'll take an oat milk one because it's more delicious than dairy. that's the level you need to have when you get into a fashion brand as well. You can't ask people to compromise those things. And ultimately, you have to build something that within three years with the right volumes can be a unit economics parity with what's currently offered.

we're not, know, we, oh, we need, sorry about that. We need to make sure that we have the unit economics that come together and meet the consumer where they are. Because if it's just a luxury item, if it's just something that only the very privileged can buy, then it's not going to scale. And my ambition is to systemically change the entire industry from oils to plants. So we had to meet both of those. So those are the big challenges to bring the consumer along.

Once you do that, and I would put our current on less offer, which is very lifestyle, very skate, very workwear meets streetwear oriented. I would put that up against anything Carhartt and Dickies are doing from a taste level standpoint, from a quality standpoint. So now can we get to the price point? Yes, but we need more volume. now it's a question of scaling the volume. Again, here comes Under Armour, who's going to help us scale audience, help us scale distribution.

So that's where I think you get into this, this dynamic. So step one, get the value at the same level they're expecting, get the quality at the same level they're expecting, get the taste at the same level they're expecting, give it built on a better stack. Step two is scale the brand. and get the volumes to get you and economics on par. And you just, mentioned kind of where this fits in the scan of things. You've got, this is in the lifestyle category, if you will.

Like street wear, skate, to your point. Is there a desire, it sounds like there is, but is there a desire to move this into the core under armor as well? At different elements? hell yes. I mean, we started where we were because of the, know, the capitalization. As a startup, you're always undercapitalized, right? And so you spend your money building the product. Then you spend your money buying inventory. You spend your money on your employees.

And then you're like, oh, we're out of money, but nobody knows about us. So we built this thing. How do we now tell people about it? And like everything's paid for play now. How do we distribute it? We don't really have a Salesforce and they're not just going to come to our DTC site, our e-comm site without knowing about us. So now you're like, are you going to pay thousands of dollars a day to try to buy and have some people see us?

Benefits of working with Under Armour

So now the question of how you scale audience and distribution. So we go inside Under Armour and we're like, okay, now we need to solve for these five horsemen. So the brief I'm working with the research teams, and this is the luxury of being the president of Under Armour also, like, okay, strategically, we're focused on this. We're focused on regenerative. We're focused on solving some of these big issues that we're limiting the startup world.

And that, know, like that's, solve for stretch, which is to your point is a core piece and capability of all performance product, right? You stretch, you need breathability, you need some of these things. So we need to solve for that, which we don't have right now. They need to be invented. And we're, in the process of trying to explore those, those opportunities. You need to solve for glues.

So if you're to make a running shoe or you're to make a basketball shoe, you're going to make a football cleat, you got to solve for glues. You got to solve for plates. You got to solve for PBEX. You got to solve for a lot of things. I think they're all solvable. but we have to go one after the other. But the idea is like, can we solve for blues? Can we solve for stretch? Can we solve for phones? Can we solve for prints? Can we solve for dyes?

If we can do all that, then we can systemically change the $3 trillion fashion industry that's currently based on the back of petroleum. stay tuned there, but that's the dream. Well, I'm looking forward to seeing where it goes. are you? mean, this is your passion. You can, you can just feel it, right? And, and you're driving it at with Under Armour now. Are you also working on the core Under Armour as well? Or are you just focused on this? I'm deep in the machine.

don't wear the title of Under Armour brand president for jokes and giggles. And that's something I take very serious. So yeah, we're working on the operating model. We're working on the strategic plan. We're working on building a compelling product and building a consumer advocacy. So yeah, we're deep in the weeds of storytelling and everything else. I spend 99 % of my time on Under Armour core business and probably 1 % of my time on less.

But we have a general manager that does the day-to-day on my stuff as we build that out. Gotcha, what do you feel like as a brand, the core, I don't know what it is, maybe it's the secret sauce, the core equity that you're trying to play up in the market as you try

Propelling the Under Armour brand

to think about how do I propel the Under Armour brand itself? I think Under Armour is uniquely positioned in the space. think the roots, mean, first of all, were founder led, which I think gives us a distinct opportunity to lean into. think anytime you have a founder still engaged in day-to-day business, you still have that heart and soul. When I worked at Adidas, the founder was long in the rear view mirror.

I think you've got very few brands, maybe New Bounce, you could argue the Davises are still running, but very few brands are still. founder led unless there are small ones coming up like, you know, on running or what have you. So I think, I think from an Under Armour standpoint, having that leadership, having that, you know, North Star is really, is really inspiring and really motivating on a regular basis.

Being a brand that's in the, in the, in the Baltimore, in the heartland of the Northeast, if you will. And maybe it's a city that's been taken some harder knocks than it deserves, but it's like, you know, it's a, it's an industrial city that is, you know, that really represents the core of Under Armour. Being a brand that is apparel founded primarily and grew into footwear is also a differentiator, especially as a multi-billion dollar brand that we are.

It's got, you know, think we leaning into some of these credentials. So whether it be the founder story of Kevin and then being an underdog, whether it be the hard roots of being in, I mean, you're in Baltimore versus Beaverton. You're in Baltimore versus Boston. You're in Baltimore versus Germany. There's a distinct difference of grit and muscle and hard work and scrap and humility that goes into that. And I'm here for it.

I think Under Armour represents a lot of what America is and the values we hold dear. It's no coincidence that our headquarters is less than a mile and a half from uh the Fort McHenry where the Star Spangled Banner was written. So it's like, there's a lot of there there. I think Under Armour has always been the alpha brand when it came out. And I think how we dimensionalize that into representing a few more things is fun and exciting. I'm excited to build it.

don't wanna divulge too much because we're not fully cooked yet, but I see a lot of white space for Under Armour to occupy. from its unique positioning as some of things I just outlined. We'll have to have you come back on when you can share more details. Let's, we're not, we're not at our best right now. Let's, come back on and celebrate the turnaround, which I'm sure is going to happen, but it's going to take a couple of years. Yeah, yeah, I hear you, I hear you.

Well, one of the things we like to do on this show is to get to know you a little bit better, so I've got a few questions, less about Under Armour, less about Unlesse, and more about you. First question, I love asking everyone uh is, has there been an experience of your past that defines or makes up who you are today? Yeah, yeah, many. mean, that's like, I mean, I don't think there's one inflection point that I had. I had a pretty privileged upbringing. My parents were engineers.

My dad was a doctor. You know, my mom was, you know, basically a civil servant. was a renowned engineer, worked for NASA. I helped design the first satellites that went up into space. My dad was chief of cardiology at University of Wisconsin. My mom then quit her engineering life to come and raise families and be engaged in our lives.

An experience that defines you: Having purpose-led parents

And she's basically volunteered her entire life. I think having role models of parents that were so service oriented and were so um bigger than transaction. mean, my dad made the decision as a doctor and you people that will know this, you have to make a decision. You can go into private practice, you can go into research and there's two different paths and they're both intriguing for different reasons. One's probably much more uh desirable from a financial standpoint, private practice.

One's more desirable to discover solutions to big problems. My dad went into that one. So he was a university guy that basically was trying to cure heart disease. And you don't realize the impact that has on you, but you absorb that. My mom's that meanwhile, she's volunteering and founding like senior citizens homes.

And she was the CEO and the CFO and raising money to build up, not just senior citizens, but... assisted living and then the whole network and so now they've got they see basically is You know that has to help build up this place called um addicts angels in in Madison, Wisconsin That's this metropolis of just how people can age gracefully is the best way I can say and and never be shamed to by putting in a home where you to die You know, it's

like no you come in when you want to have assisted meals coming in and you make a community and then you okay Then you can graduate to the next level if you need the more service and the next level. Yes, it is but it's all there so So anyway, my long story short, I was surrounded by people that were giving. I was surrounded by people that were purpose-led and not transactional-led. um I went the other way. I went into business.

I became a very transactional, but I've come around full circle now to be very purpose-led and very intentional with every decision I make. Even being with you today, it's like, is this gonna help my world, my community, my friends, my family? Yeah, yeah, it helps all of them because it helps me get the word out on less. I believe living your life with purpose and always keeping in mind legacy is really important. And I learned it from my parents for years.

Well, what advice would you give your younger self if you were starting this journey all over again? Hardly less. with that kind of uh role modeling is hard. They were high achievers and I was like, I'm rebelling. I'm going over here and I'm going to drink and smoke and do what I need to do to disconnect from this world of perfection. So I did that and I came through that and I came through a lot smarter, but I would have liked to maybe stop a little earlier.

But all kidding aside, I think there's one advice I love giving to myself and everybody I work with is don't let perfect get in the way of better. I think sometimes we dream too much about perfect end states and even being a startup. we're like, no, just every day you're gonna get better.

Advice to your younger self: Don't let perfect get in the way of better

Every day just take a step. Every day take a step. And if you do that, all of you look up and say, holy shit, look how far I came. It's like climbing a mountain, right? You don't realize that when you stand at the trailhead and you look up at the mountain, you're like. I don't ask a lot and then you look back and my gosh, I've come so far. my gosh, I've come so far. So I think it's just really breaking journeys down into steps.

And so I would really lean into that if I were giving that advice to myself. Love it. ah Well, is there something either you're trying to learn more about yourself or you think marketers, this is a show primarily for marketers, you think marketers need to be learning more about? Could be either.

um I think marketing in general, and I'm learning this, we just hired a head of marketing under Armour, Tyler Rudstein, um and he's probably 25 years younger than me, which I don't let him ever hear that, but he's bringing in a whole new playbook. And I think the marketing rules are changing systemically, just from a general marketing communication. It's no news to anybody that nobody's watching TV anymore. The cables have been cut. Everything's streaming all the time.

User generated content is blowing up, but it's it's really paying attention to those trends and making sure you can capture on them.

A topic marketers need to learn more about: People want real

It's the real, if you want to get into the columns marketing 101, it's like, I'm shocked at how fast the industry has changed and continues to change day on and day out. how, you you go one day from building these glorious cruise ships of You know, these, these commercials that run for 30 seconds and that you've taken six months to build them and oh my God. you, it's like, it doesn't matter. It's like, nobody's watching the Superbowl commercial anymore. I'm sorry.

It's like, that's a bunch of boomers and Gen Xers. Like if you want to get to today's consumers, how are you breaking that down for TikTok? How are you doing it with user generated content? How are you doing it from almost the most unpolished version you can do? It's like, this is what, you know, like, let me hold my phone up a selfie is the new cops. It's like, it's just from a classic train cut marker, like myself, like.

That's just, mean, no, I'm used to being in a studio with LED lights and backdrops and, you know, no, it's like those days are kind of over. It's the unpolished, the unsanctimized, the raw. People want real. They want to feel like they're talking to a real person. It's like one of the things Tyler taught me yesterday is like internal is the new external. People want to know behind the scenes and they don't want to have a glorious story. They want to see the innovations in real life.

They want to hear the founder story. Going back to my... Again, what Kevin brings that others don't have. want it. It's a rich, real, there's authenticity there. think people crave that. So how do you become the more authentic, true self on a regular basis is the advice I give to anybody that cares to take it. Yeah, no, I appreciate that. And then two more questions for you. Is there any like trends or subcultures that you personally follow or take notice of? just, the question really?

uh me, to me, it's like, I mean, that's where it like, you have to geek out at what you love. And there's people that love cars. There's people love motorcycles. There's people that love computers. I love everything surf. So I'm a pretend surfer. I like to surf. I can get on a wave. I can pop up. I can ride away, but I'm certainly not an achieved accomplished surfer. But there's something profound for me about being in the water.

It speaks back to why I'm doing what I'm doing, you know, about feeling. feeling the breath of the earth underneath your board. There's something really spiritual about that for me. And so I just geek out on the whole surf culture, surf vibe, surf look, surf origins, waves, you name it, anything that has to do with that kind of, it's not so much about the

Subcultures to follow: Surf

subculture, but there is one big one there. It's even about the natural elements that create the waves. The waves is the last, You know, when you ride a wave, it's the last breath of that wave. That wave may have traveled thousands of miles, but the end is the beginning, which is the, you know, it's like, it's like the end is the beginning of your ride. So anyway, again, like I said, I can get very philosophical here, but it's kind of what we're doing with regenerative fashion as well.

We start with the end in mind. So it's like, it's somehow they all relate back and maybe it's a mistake. Maybe it's the universe whispering, whispering to me quietly. It feels like everything in your life is coming in alignment. I feel very content. Yeah, well last question I have for you. What do you think is the largest opportunity or threat facing marketers today?

Well, know, the easy answer there's AI, but you know, but how I think, I think the largest opportunity is absolutely, you know, how do you automate and how do you target people more effectively? um I think there's, AI is doing that wonderfully. I mean, it's like, it's unbelievable what AI can do for you from a creation standpoint, from uh a tool standpoint, from a targeting standpoint, from optimization standpoint, to storytelling standpoint. I think that's an opportunity and a threat.

I don't think AI is very authentic yet. And I think people crave authenticity. I think there's a reason why people love user generated content. They love hearing from people they trust. And you develop these relationships with people you follow through TikTok or through YouTube or different channels.

Largest opportunity and threat to marketers today: AI and authenticity

think there is a, they let you see behind the scenes. So you get to the person like I follow this person. Nathan Florence, which is John John Florence, which is one of the best surfers in the world But he does these these vlogs on YouTube and I can't get enough of them.

They're 15 20 minutes long and but it's not just him riding waves, which is spectacular It's him discovering new places him going on tour him and his wife photography and photographing him him not being able to paddle out because I can relate to that but it's super raw and authentic and I could never do it because it requires a deep insight you have to go down the rabbit hole of understanding

surfing and his experience of traveling, traveling with a surfboard, with multiple surfboards and trying to check in an airplane and all that nightmare of them breaking boards and like all that, but it's all I'm there for it. Cause it's like, it's a lived experience that you can appreciate. So I think it's how marketers tomorrow can use the tools of AI, but the craft of authenticity. And so this word I used to like to use it, Adidas from my friend Paul Gaudia.

He used to talk about the best way to craft the few is to, to the best way to predict the future is to craft it. So we came up with a term called future craft, which is a beautiful term about how you bring the authenticity of yesterday's atelier shops from a fashion and you blend it with the innovation of tomorrow. I think marketers need to think about the same way. How do you keep it real and personal and human and authentic while using the tools of AI tomorrow? love it.

Well, Eric, thank you for coming on the show. This has been fascinating. I hope so. was enjoyable for me. always like having discussions about cool stuff. so, yeah, maybe I'm not the coolest, but I like to talk about things that are interesting to me. So appreciate your interest and hopefully somebody gets some value out of it. Views, thoughts, and opinions expressed are the speaker's own and do not represent the views, thoughts, and opinions of Deloitte.

Material and information presented here is for general information purposes only and does not imply endorsement or opposition to any specific company, product, or service. Hi, it's Alan again. Marketing Beyond is a Deloitte digital podcast. It's created and produced by me with post-production support from Sam Robertson. If you're new to Marketing Beyond, please feel free to write us a review and subscribe on your favorite listening platform.

also invite you to explore the other Deloitte digital podcast at deloitte digital dot com slash us slash podcast and share the show with your friends and colleagues. I love hearing from listeners. can contact me at marketing beyond at Deloitte dot com. You'll also find complete show notes and links to what's discussed in the podcast today. and you can search our archives. I'm Ellen Hart and this is Marketing Beyond.

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