164: How to hold a high bar for your team without micromanaging
Episode description
We've all been there... we want to hold a high bar for our teams, but we're also worried we're coming across too nitpicky.
What do you do?
In this episode, I share how to strike the balance between holding a high standard and still letting your teams bring their own ideas to the table.
00:00 Details matter when creating a high-end experience; high standards shouldn't be seen as personal preferences.
04:11 Focus on creating high-end client experiences by discussing expectations and details with your team for enhanced service delivery.
06:39 Co-create and agree on norms with your team to set expectations and easily provide feedback without micromanaging.
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