In this episode of Making Sense of Martech, I’m joined by Ben Mosior, who goes by the moniker of “hired thought." Ben is a writer, podcaster, and strategy consultant who is focused on the principles behind Wardley Mapping, a novel way to work out how to connect your strategies to your customers and their needs. Ben has been featured numerous times in The Martech Weekly Newsletters, including Ben’s article - Nobody Cares About Your Precious Framework. We talk about the dysfunctions of product and...
Jul 04, 2021•54 min•Ep. 9
Today I’m joined by Juliana Jackson and Valentin Radu. Valentin is the founder and CEO and Juliana, Chief Evangelist of Omniconvert. Omniconvert is a global optimization and personalization platform used by eCommerce businesses around the world, including Samsung, Avon, and WWF. Omniconvert has been working to redefine the category of optimization with a focus on what’s called CVO “Customer Value Optimization” which looks at optimizing the entire customer journey, not just your website. We talk ...
May 22, 2021•46 min•Ep. 8
In this episode of MSoM I’m joined by David Raab, the founder of the Customer Data Platform (CDP) Institute, a vendor-neutral platform that supports the Martech industry with methods, issues, education, and best practice guides for using and managing customer data. Mr. Raab has been consulting in this space for many years, even coining the term “CDP” way back in 2013. We talk about one of David’s recent articles - have we reached peak Martech? Which was featured in TMW #030. We explore the state...
May 01, 2021•49 min•Ep. 7
In this episode of MSoM I have a conversation with Peep Laja, the founder and CEO of CXL an e-learning company for digital marketing, Wynter a B2B messaging research platform, and the founder and now board member of the newly rebranded Speero agency, previously the CXL agency in Austin Texas. Peep is someone who has pioneered data-driven marketing and optimization for over a decade, working with some of the world's most sophisticated brands and building unique products to empower people in the i...
Mar 28, 2021•51 min•Ep. 6
In this episode of MSoM I have an in-depth conversation with Geoffrey Keating, the head of content marketing at Segment, on the CDP report , an in-depth look into how organizations are using CDPs – exploring the data they’re collecting, and the apps they’re using to manage it. It was the most clicked-on feature in the TMW newsletter, #028. The report covers trends such as industries adopting CDPs, how brands are now inundated with data, the increasing adoption of CDPs for advertising purposes, a...
Mar 14, 2021•38 min•Ep. 5
In this episode of MSoM I had an in-depth conversation with Aarron Spinley on one of his recent articles discussing how the digital industry defines the concept of "experience" which was in the top three clicked of TMW #026 . Aarron is a leading growth futurist, doing important work in experience anthropology, customer experience and economics. Aarron has worked at SAP, and most recently works as the SVP of Thunderhead APAC, a cloud based customer engagement platform that was named as a leader i...
Mar 07, 2021•44 min•Ep. 4
In this episode of MSoM I had the pleasure of interviewing Charles Burdett, the founder of Product Club and Workshop Tactics. Charles is a world-class expert in design and UX and his products are trusted by companies like IDEO, Facebook, Lyft and Stanford University. I covered Charle’s first product workshop tactics in TMW #007 and since then it’s evolved into a thriving community of product and design thinkers from all around the world. We talk about how design-led organizations create better p...
Feb 28, 2021•54 min•Ep. 3
In this episode of MSoM, I'm joined by Ben May the Founder and MD of The Code Company. We talk about the downstream impact of the news media bargaining code and how it changes how publishers do business. Ben has over a decade of experience working with news publishers and media businesses in Australia, particularly from an infrastructure front, building the digital solutions that make news publishers run on the internet. We talk about how media companies should approach Google’s News Showcase fr...
Feb 21, 2021•29 min•Ep. 2
Making sense of Martech is an irregular set of interviews with some of the most interesting people working in marketing and technology. This podcast is an extension of The Martech Weekly newsletter by going deeper into the most popular topics covered there. You can subscribe at themartechweekly.com In this first-ever episode, I'm joined by Dr. Augustine Fou a marketer of 25 years and a world class expert in advertising fraud. He's taught marketing at NYU and Rutgers University and has worked at ...
Feb 10, 2021•42 min•Ep. 1
