Download for FREE: The RESTAURANT MANAGER SCORE SHEET at https://mds.mykajabi.com/restaurantmanagerscoresheet In this episode of the Making Dough Show, we invited a professional chef/ restaurateur- Natalia Levey. She is a co-owner of Speaks Clam Bar, Kojo, and Central Park St. Pete and has been in the restaurant industry since 2001. She is the founder of "Hi Hospitality Group," an award-winning entrepreneur, and author of "Cravings Boss," a wellness advocate. We talked about different challenges...
Dec 15, 2022•27 min
Download for FREE: Restaurant Marketing System Assessment https://mds.mykajabi.com/assessment To care for our people is considered on top of all things we do in our business. Employee experience is a priority but many are being misdirected in handling such. In this episode of the Making Dough Show, we invited Anastasia Vladychynska, an expert in the field of Customer Experience Management. She is the founder of Vladychynska, a training and consulting company that helps national and multinational...
Dec 08, 2022•26 min
Download for FREE: Restaurant Marketing System Assessment https://mds.mykajabi.com/assessment In this episode of Making Dough Show, we invited a special guest to explain the fundamentals of franchising your business . When is the right time to franchise? What are the criteria, strategies and procedures you need to take? Our guest, Stacey Marmolejo is the creator of Franchise Prep Academy which provides unbiased courses for entrepreneurs to learn all they need to know to buy a franchise business ...
Nov 24, 2022•33 min
Download for FREE: The RESTAURANT MANAGER SCORE SHEET at https://mds.mykajabi.com/restaurantmanagerscoresheet Watch: How To Write an Incident Report Effectively | Restaurant Management Training https://youtu.be/-Rap9MUVegw Watch: 5 Effective Tips to handle the STRESS of a NEW Job | Restaurant Owner Advice https://youtu.be/gMg92pSUiDg How to deal with angry and rude customers? One out of every few hundred customers is not nice at times. They can be rude for different causes. Some are reasonab...
Nov 03, 2022•14 min
Download for FREE: 12 Genius Ways Chat GPT Can Transform Your Restaurant Business https://mds.mykajabi.com/12-ways-chatGPT-can-transform-your-restaurant-business Watch: 7 HR Policies Every Restaurant Owner Must Have | Restaurant Manager Tips https://youtu.be/uWA7z1fbfBk Watch: The BEST Restaurant Employee Retention Strategy | Restaurant Management https://youtu.be/itsHHBt8f5U How to write an incident report effectively? It is critical to report incidents as they occur in the workplace. Repor...
Oct 27, 2022•14 min
Download for FREE: Restaurant Business Plan | Free PDF https://mds.mykajabi.com/RestaurantBusinessPlan Watch: 7 HR Policies Every Restaurant Owner Must Have | Restaurant Manager Tips https://youtu.be/uWA7z1fbfBk Watch: The ABSOLUTE Best Way to Control LABOR in your Restaurant | Restaurant Manager Tips https://youtu.be/EpAXM3vnxO8 How to handle the stress of a new job? In today's Making Dough Restaurant Show, we get to answer Jonathan's question from Waco, Texas, who's starting a new job as a ...
Oct 14, 2022•8 min
Download for FREE: The RESTAURANT MANAGER SCORE SHEET at https://mds.mykajabi.com/restaurantmanagerscoresheet 7 Company Policies you need to know and implement -this is what we're talking about for today's Making Dough Restaurant Show episode! If you don't have these 7 HR policies every restaurant owner must have, add them to your HR calendar and execute them ASAP because every business needs these. Watch 'til the end to learn more about these valuable restaurant manager tips! Watch: The ABSOLUT...
Oct 06, 2022•9 min
Watch our FREE Training on: Respond to Reviews with ChatGPT in 15 Minutes a Week https://mds.mykajabi.com/opt-in-49c1800d-ea26-4686-963b-7728943b5463 Watch: How to actually WORK ON your business vs. WORK IN your business | Restaurant Owner Tips https://youtu.be/x60wcvhh4bw Watch: 5 Tips to RECESSION Proof your RESTAURANT | Restaurant Owner Tips https://youtu.be/MR8OasNe8TQ Do you know what is the absolute best way to control labor in your restaurant? One of the gravest challenges in restauran...
Sep 30, 2022•7 min
Download for FREE: Restaurant Location Assessment Guide | Free pdf download https://mds.mykajabi.com/RestaurantLocationAssessmentGuide Watch: RESTAURANT SWOT ANALYSIS - How to conduct a swot analysis for your restaurant https://youtu.be/vePk26r5aA0 Watch: 5 Tips to RECESSION Proof your RESTAURANT | Restaurant Owner Tips https://youtu.be/MR8OasNe8TQ How to actually WORK ON your business vs. WORK IN your business? As a budding small business owner a few years ago, I started working IN our small...
Sep 15, 2022•10 min
Download for FREE: The RESTAURANT MANAGER SCORE SHEET at https://mds.mykajabi.com/restaurantmanagerscoresheet Watch: FIRED after 13 years working at Starbucks | Restaurant Owner Reaction https://youtu.be/c60oGG63f9Q Watch: How to Control Using Cell Phone at Work Effectively | Restaurant Owner Advice https://youtu.be/_bAHsX3esEs Fellow business owners, how do you recession proof your restaurant business? In today's Making Dough Restaurant Show episode, Matt will give us 5 tips to RECESSION Pro...
Sep 02, 2022•8 min
Download for FREE: Restaurant Marketing System Assessment https://mds.mykajabi.com/assessment A few days ago, a video of a Starbucks employee who got fired after 13 years went viral online. This 33-year-old man who worked at Starbucks for more than a decade got fired over a month-old violation. It led to a union (an entire Starbucks store) walkout and a viral video that garnered more than 21 million views on TikTok. As restaurant and business owners, what lessons could we learn from this unfortu...
Aug 25, 2022•7 min
Download for FREE: The RESTAURANT MANAGER SCORE SHEET at https://mds.mykajabi.com/restaurantmanagerscoresheet How to Control Using Cell Phone at Work Effectively? Is it wise for a restaurant manager to confiscate a phone from an employee? In today's Making Dough Show episode, I will discuss our proactive approach to implementing rules on using a cell phone at work. Employees must have cell phone etiquette in the workplace to avoid being distracted and maintain safety at all times. Would you like...
Aug 18, 2022•8 min
Download for FREE: Restaurant Location Assessment Guide | Free pdf download https://mds.mykajabi.com/RestaurantLocationAssessmentGuide Watch: 5 EFFECTIVE Ways to HANDLE STRESS of owning a Restaurant Business https://youtu.be/MFKiN4o83EI Watch: TOP Marketing Strategies to Launch a Restaurant | How to Open a Successful Restaurant https://youtu.be/_xGgRh7eDOA Today, we get to answer David's question about how to grow restaurant sales successfully. As restaurant owners and managers, the recent years...
Aug 10, 2022•12 min
Download for FREE: 12 Genius Ways Chat GPT Can Transform Your Restaurant Business https://mds.mykajabi.com/12-ways-chatGPT-can-transform-your-restaurant-business How to handle the stress of owning a restaurant business? As restaurant owners, we experience stress every single day. It's inevitable. But when it becomes periodic and excessive, we must do something to manage it effectively so it won't affect our body and brain function. Finding practical ways to deal with stress is crucial to having ...
Aug 01, 2022•10 min
Download for FREE: Restaurant Business Plan | Free PDF https://mds.mykajabi.com/RestaurantBusinessPlan In today’s Making Dough Restaurant Show episode, we get to answer Jona’s query about how to open a successful restaurant. Here are the top marketing strategies to launch a restaurant that I would love to share with you. These are proven marketing strategies that we have been applying to our restaurant business up to this date. As restaurant owners, understanding and implementing effective resta...
Jul 28, 2022•12 min•Season 1Ep. 165
Download for FREE: The RESTAURANT MANAGER SCORE SHEET at https://mds.mykajabi.com/restaurantmanagerscoresheet Today, we are addressing Sarah's question about how to run a successful restaurant. Here are 5 restaurant business success tips that I would love to share with you. 1. You must know your numbers 2. Your top priority should be "To Grow Sales" 3. Your team is your most valuable asset 4. You need systems in place 5. You must have software Do these 5 things to run a SUCCESSFUL RESTAURANT bus...
Jul 11, 2022•11 min•Season 1Ep. 162
Watch our FREE Training on: Respond to Reviews with ChatGPT in 15 Minutes a Week https://mds.mykajabi.com/opt-in-49c1800d-ea26-4686-963b-7728943b5463 In today’s Making Dough Restaurant Show, we’re sharing this special interview of Chad Franzen from SpotOn Series Podcast with our very own Hengam Stanfield, the co-owner of Mattenga’s Pizzeria, alongside her husband, Matt Stanfield. Let’s find out how these former engineers found success in the restaurant business. Mattenga’s Pizzeria is a family-o...
Jun 09, 2022•27 min
Download for FREE: Restaurant Location Assessment Guide | Free pdf download https://mds.mykajabi.com/RestaurantLocationAssessmentGuide Last month, we went to the 38th Annual Pizza Expo that was held at the Las Vegas Convention Center. If you are in the pizza industry, attending a Pizza Expo is a must! Just imagine that once-a-year we will have the opportunity to come together and meet other pizzeria operators and owners not just in the U.S. but also from other countries. So how do we get the mos...
May 05, 2022•6 min
Download for FREE: The RESTAURANT MANAGER SCORE SHEET at https://mds.mykajabi.com/restaurantmanagerscoresheet Today I will personally share how we were able to open multiple restaurant locations and another three (3) more within the next few months from now. Let me ask you a question, have you ever thought that there will come a time when you are already earning a 6-digit figure daily from your business? If your answer is YES, then you are dreaming big! And bigger dreams require bigger moves! So...
Apr 21, 2022•9 min
Watch our FREE Training on: Respond to Reviews with ChatGPT in 15 Minutes a Week https://mds.mykajabi.com/opt-in-49c1800d-ea26-4686-963b-7728943b5463 Today we get to answer Gary's question about how to get the best deals with suppliers and distributors. One of the best ways to decrease your expenses as a business owner is a renegotiated pricing, and the key to getting the best deal is negotiating right with your suppliers and distributors. For example, you can negotiate for a discount if you pur...
Apr 15, 2022•6 min
Download for FREE: Restaurant Location Assessment Guide | Free pdf download https://mds.mykajabi.com/RestaurantLocationAssessmentGuide Today we get to answer Jennifer’s question, who owns a coffee shop opening in the next few weeks. She's asking about managing employee smoke breaks in the restaurant. Research shows that breaks can improve employee productivity hence allowing regular breaks is a common practice that many owners apply when managing a restaurant. But how about smoke breaks? How can...
Apr 12, 2022•7 min
Download for FREE: Restaurant Marketing System Assessment https://mds.mykajabi.com/assessment The use of restaurant manager logs is vital in managing a restaurant. This is considered one of the best restaurant management tools as it helps improve communication on a higher level as needed information is readily available. The restaurant manager logs will provide you with the information you need on a daily basis. Before, restaurant manager logs were in the form of physical paper but as we progres...
Apr 06, 2022•13 min
Download for FREE: Restaurant Marketing System Assessment https://mds.mykajabi.com/assessment How to price your restaurant menu effectively? As restaurant owners or managers, we must know what Menu Engineering is. Menu engineering is a restaurant business structure used to assess and maximize restaurant menu pricing and strategize to build a more profitable menu. Today, I am giving the Ultimate Menu Engineering Tips that will help you increase profits with your menu. Watch:3 MUST Have Restaurant...
Mar 30, 2022•9 min
Download for FREE: Restaurant Marketing System Assessment https://mds.mykajabi.com/assessment How to ace a job interview easily? A job interview is an opportunity for any job seeker to demonstrate their capabilities and make a good impression, so you would want to perform at your best during this critical meeting. In today's Making Dough Restaurant Show episode, I will give you 5 Top Interview Tips to make you ace any interview. Watch: How to tell customer an item is out of stock | Improve Resta...
Mar 24, 2022•10 min
Watch our FREE Training on: Respond to Reviews with ChatGPT in 15 Minutes a Week https://mds.mykajabi.com/opt-in-49c1800d-ea26-4686-963b-7728943b5463 Watch: How to tell customer an item is out of stock | Improve Restaurant Customer Service https://youtu.be/v6GXeJKgXfE Watch: Managing People Who Are Hard To Manage | Restaurant Manager Tips https://youtu.be/KiN59JyKYp0 How to be a good restaurant manager? Here are 3 Restaurant Manager Secrets to SUCCESS that will make you an effective and good...
Mar 17, 2022•7 min
Download for FREE: Restaurant Marketing System Assessment https://mds.mykajabi.com/assessment How to tell customer an item is out of stock? This is the question raised by one of our followers, Colin Boyd, who is a restaurant server. Restaurant out of stock item is probably one of the most common, yet challenging issues that we must convey to a customer upfront. Watch: Managing People Who Are Hard To Manage | Restaurant Manager Tips https://youtu.be/KiN59JyKYp0 Watch: WHY Good Employees quit | Re...
Mar 10, 2022•8 min
Download for FREE: Restaurant Location Assessment Guide | Free pdf download https://mds.mykajabi.com/RestaurantLocationAssessmentGuide One of the most common dilemmas of every manager is managing people who are hard to manage, and it is not an easy job. Improving management skills can be challenging, especially when you deal with difficult employees. Watch: WHY Good Employees quit | Restaurant Manager Tips https://youtu.be/9fPKz8zgziw Watch: HOW TO BE A GOOD RESTAURANT MANAGER | RESTAURANT MANAG...
Feb 24, 2022•10 min
Download for FREE: Restaurant Marketing System Assessment https://mds.mykajabi.com/assessment Today, we get to answer Johny's question, why good employees quit? As restaurant owners, we have experienced losing valuable employees in the past few years. But, we have learned, and we were able to identify the no.1 reason why good employees are quitting. Watch: My TOP Employee Retention Strategy | Restaurant Management Tips https://youtu.be/m18Y1WMNcoU Watch: The BEST Restaurant Employee Retention St...
Feb 22, 2022•7 min•Ep. 150
Download for FREE: Restaurant Marketing System Assessment https://mds.mykajabi.com/assessment Watch our FREE Training on: Respond to Reviews with ChatGPT in 15 Minutes a Week https://mds.mykajabi.com/opt-in-49c1800d-ea26-4686-963b-7728943b5463 How to become a General Restaurant Manager from being a FOH or Front of the House Manager? Today, we get to answer this question from Caleb, a FOH at a restaurant he's currently working at, and he wants some tips to get promoted at work. Caleb would like t...
Nov 25, 2021•7 min
Download for FREE: Restaurant Marketing System Assessment https://mds.mykajabi.com/assessment Watch our FREE Training on: Respond to Reviews with ChatGPT in 15 Minutes a Week https://mds.mykajabi.com/opt-in-49c1800d-ea26-4686-963b-7728943b5463 Today, I will share what we think is the Best POS Software for Restaurants in 2021. We've been utilizing the TOASTTab POS System for the last seven years in our restaurant. Do we consider TOAST the Best POS Software for Restaurant? Yes, of course. Is it pe...
Nov 23, 2021•7 min
