CFPB's Spring Supervisory Highlights: Mortgage Servicing Scrutiny or Misleading Rhetoric?

Hi, I'm Adam DeSanctis. This is the Mortgage Minute, the latest news from the Mortgage Bankers Association. Last week, the CFPB published a spring edition of its supervisory highlights focused solely on mortgage servicing. The Bureau's report generally highlights improper assessments of fees and violations of the loss mitigation process and covers examinations that were completed by the Bureau from April 1st of last year through December 31st. Most of the findings appear to involve minor infractions that have been remediated by the servicer. However, MBA in a LinkedIn post by SVP of Residential Policy, Pete Mills, called out the Bureau's press release for its misleading and harmful rhetoric against mortgage servicers by inappropriately ascribing isolated incidents of noncompliance as a general state of the industry. The LinkedIn post, which can be read in full on Pete Mills page or as a repost on MBA's main LinkedIn page, Call the bureau's press release a “disservice to consumers by further sowing fear and distrust of their mortgage servicer”. Looking ahead, the bureau's expected to conduct potential rulemaking to amend the servicing rules of Regulation and be able to keep you updated on this in all issues pertaining to the bureau. That's it for this week. Thank you for listening.