9-28-20 Should you replace or enable loan officers with technology?

In today’s Hot Topic we’ve got Brent Emler, SVP Sales @  Velma as well as his guest Kim Baker,  VP – IT Program Manager @ Highlands Residential Mortgage, Ltd......  Brent is a strategic sales manager and persuasive communicator with a record of crafting engaging messaging that drives buying decisions. A market strategist distinguished by strengths in market research, competitive intelligence gathering, and product innovation leading to improved competitive positioning, brand awareness, and market share Kim is a dynamic, forward thinking IT executive. She entered the mortgage industry in a technical support role for originations.  Kim quickly moved into a technology analyst role. Over the last 17 years Kim has developed a reputation as a technologist with the unique ability to translate business needs into actionable technology road maps that result in transformative solutions.   In today’s Hot Topic we’ve got Brent Emler, SVP Sales @  Velma as well as his guest Kim Baker,  VP – IT Program Manager @ Highlands Residential Mortgage, Ltd......  Brent is a strategic sales manager and persuasive communicator with a record of crafting engaging messaging that drives buying decisions. A market strategist distinguished by strengths in market research, competitive intelligence gathering, and product innovation leading to improved competitive positioning, brand awareness, and market share Kim is a dynamic, forward thinking IT executive. She entered the mortgage industry in a technical support role for originations.  Kim quickly moved into a technology analyst role. Over the last 17 years Kim has developed a reputation as a technologist with the unique ability to translate business needs into actionable technology road maps that result in transformative solutions.