Send us a text We’re always looking for new tech that can add value without removing the human element that makes our service invaluable. Enter: the diñeiro app! In this episode, we chat with special guest Ben Shapira about how the app can streamline managing a financial portfolio for brokers and consumers. Most technology solutions currently in the market are designed to simplify the process for brokers; the diñeiro app works for both consumers and brokers. diñeiro allows users to centralise th...
Jan 10, 2023•25 min•Ep. 27
Send us a text The industry has experienced exponential growth in the past 12 months; however, that’s all about to change! The lending environment is shifting, so brokers need to keep up with what’s ahead. A busy year for the industry meant an emphasis on recruitment, but finding the right staff wasn’t always easy. Taking the time to slow down and focus on recruitment to grow, retain, and perform will be essential moving into the new year. Focus on your employee/employer value proposition and wo...
Dec 06, 2022•22 min•Ep. 26
Send us a text Back in the day, a broker could do a deal on the back of a fax and voila. These days with more compliance, quality control and deadlines from lenders and clients a broker needs more support and that support can come in the form of smart systems. Broker Engine is a workable tool for any broker. Here's more about Broker Engine: Broker Engine handles the entire life cycle of the client, the leadflow to dealflow to running reviews and client maintenance so that you retain more clients...
Nov 01, 2022•16 min•Ep. 25
Send us a text A lot of brokers struggle with the attraction and retention side of the business. REACH is a great tool that business owners can rely upon in their recruitment process to have the confidence that they are finding the right people in the right team. However, it’s also about retaining them and keeping your culture thriving. The goal is to have a team that love what they do, adding value to the business every day and shouting from the rooftops of what a great place your business is t...
Oct 04, 2022•22 min•Ep. 24
Send us a text Thank You To Our Hosts: Ruan Burger and Marissa Schulze More From Marissa and her company, Rise High Financial Solutions: Marissa Schulze Linkedin Marissa Schulze Instagram Marissa Schulze Facebook Rise High Financial Solutions More From Ruan and his company, Success and Broker: Ruan Burger Linkedin Ruan Burger Instagram Ruan Burger Facebook Success and Broker...
Sep 06, 2022•22 min•Ep. 23
Send us a text How Beneficial Are Pre-Approvals In Changing Market Conditions? Key notes: Are they worth doing in the current market where assessment rates and interest rates are changing. We have got to start understanding the time we spend with the client and the time we work for the client. If you get a client pre-approved through a particular lender and you know that another lender is coming out with a better offer in a few weeks, then you’re doubling your work. Pre-approvals can be worthles...
Aug 23, 2022•15 min•Ep. 22
Send us a text Diversifying into Commercial is a big topic! When you work in the Resi space it’s the “know what you and don’t know what you don’t know” point that holds a lot of brokers back about diversifying. There’s a fear that commercial lending is a bit harder than residential lending, but like anything it’s a learned skill. Diversifying is important, because if you’re not servicing your customers' needs then they’ll be going elsewhere where they can get all their needs met. Having that sui...
Aug 09, 2022•21 min•Ep. 21
Send us a text Markets are changing! Lead flow has been in abundance, and now you could find yourself in a moment where it stops happening, becomes a little harder. How do you ensure your flow is protected and it remains? We’ve had a good run of people wanting to buy, due to our last decade of changes and now we’re going to see interest rates rising and the demand for property easing and that will change the demand for mortgage brokers. It’s fair that mortgage brokers will be concerned about thi...
Jul 26, 2022•15 min•Ep. 20
Send us a text Key notes: Each State in Australia has different rules when it comes to risk and insurance. So you need to introduce insurance early with your clients, especially in Qld and SA. The recent floods have really highlighted exactly what an insurance broker does. It’s super important. Insurance brokers do a similar thing in working one-on-one with a client from A to Z. When it comes time to lodge a claim you have a broker that is representing you in that claim. We lodge the claim for y...
Jul 12, 2022•14 min•Ep. 19
Send us a text Going Commercial with Stuart Donaldson From Accendo Financial Today we’re talking about “Going Commercial” and diversification with equipment finance, asset finance and commercial lending and what will that mean for you with Stuart Donaldson from Accendo Financial. Commercial is a different beast! Firstly you need that commitment that you want to diversify, then find ways through workflow, automations and other things to find capacity in your week. Then once you have capacity, you...
Jun 28, 2022•19 min•Ep. 18
Send us a text The stats don’t lie: the mortgage industry is not representative of the clients we serve. There is a lack of diversity and females in the industry, currently sitting at 25.6% of the total market. Today we're taking a look at how to attract and retain more females into our industry with Jane Counsel. The biggest challenge we have right now is around retention. We need to try new and innovative ways to attract and retain women into the industry. We won’t see a massive shift if we on...
Jun 14, 2022•22 min•Ep. 17
Send us a text The 5 C’s - well, they stand for: Compliance, Control, Communication, Common Sense and Client. Compliance is there to protect you - that’s how you can think of compliance. Follow the system that protects you and it will protect the client as well. Control is about how you present the package, the platform, your offer - everything to your client. Control is non-negotiable. This is how business needs to be done. These are the parameters of working with me. With control comes communi...
May 31, 2022•14 min•Ep. 16
Send us a text Think ahead - be strategic - look at where you’re wanting the business to grow. What will your role look like in 5 years or 10 years? What will your team’s roles look like in 5 years or 10 years? Think about when and who you will need. It’s not easy for a small business to know the money coming in vs the money going out and financially not feel ready. It is difficult to let go of that money and take responsibility for someone else’s wage when you look to grow your team. Think abou...
May 17, 2022•16 min•Ep. 15
Send us a text Offshore vs onshore employment - how it can increase productivity and support your business goals. As your business grows and you do need more admin support, there are many advantages of offshore teams. The biggest advantage is a lower cost for offshore teams. Or is it? Sometimes it takes time, a few failed starts to find the right offshore team members. There is an increased risk for data security that you must consider when working offshore. You must consider this and mitigate t...
May 03, 2022•17 min•Ep. 14
Send us a text Loan decline is something that every mortgage broker wants to avoid because getting a loan decline for a client is pretty upsetting (not only for the client but also sharing such news is also something that you want to avoid). So, how can brokers handle loan declines better? Communication is Key! As a mortgage broker, you can educate your client about the possibility that declines can happen. Be upfront about the lender’s expectations, do your research and prepare the loan offer i...
Apr 19, 2022•12 min•Ep. 13
Send us a text Success and balance mean different things to different people because we’re all wired differently. The broking industry gives you the capacity to build something that works for you and your circumstances. Flexibility is one of the best and worst things about our industry. It means we could work all the time - but that can lead to burnout and deteriorate your relationships. Use a diary and schedule the things that are important to you and your family. Research, Planning, Implementa...
Apr 05, 2022•18 min•Ep. 12
Send us a text Whether you are starting out or well established: find a counsel. Find a mentor. Find someone you can speak to on a regular basis that will give you honest feedback that will help you to move forward. Be clear on your goals. This will help your mentorship and your counsel. When you are clear on your goals, you can help to self-inspire and self-motivate. Be willing to grow, to learn and remain vulnerable. Otherwise, any help you gain will fall on deaf ears. Allow your counsel to em...
Mar 22, 2022•14 min•Ep. 11
Send us a text Today we’re talking all about females in the industry and diversity in our industry; what we’re doing well, what can improve, and why it matters. Take a listen now. Key points include: Ultimately our industry should represent the people we serve in the community – unfortunately, what we have seen in recent times is the percentage of females in the industry is decreasing instead of increasing. How do we get more females into mortgage broking AND keep them here? The reality is: Fema...
Mar 08, 2022•19 min•Ep. 10
Send us a text A controversial topic for our hosts today all around cash back offers: why lenders use this strategy and how it affects you as a broker, and your client! Take a listen now. Key points include: The timelines, the service the client gets, the process – it can be hard to keep the client motivated to say with the bank when a cashback offer is there but takes so much time and effort to gain. Typically, cash-back offers aren’t great because the banks don’t have the capacity to process t...
Feb 22, 2022•17 min•Ep. 9
Send us a text Thank You To Our Hosts: Ruan Burger and Marissa Schulze More From Marissa and her company, Rise High Financial Solutions: Marissa Schulze Linkedin Marissa Schulze Instagram Marissa Schulze Facebook Rise High Financial Solutions More From Ruan and his company, Success and Broker: Ruan Burger Linkedin Ruan Burger Instagram Ruan Burger Facebook Success and Broker...
Feb 08, 2022•18 min•Ep. 8
Send us a text Thank You To Our Hosts: Ruan Burger and Marissa Schulze More From Marissa and her company, Rise High Financial Solutions: Marissa Schulze Linkedin Marissa Schulze Instagram Marissa Schulze Facebook Rise High Financial Solutions More From Ruan and his company, Success and Broker: Ruan Burger Linkedin Ruan Burger Instagram Ruan Burger Facebook Success and Broker...
Jan 25, 2022•16 min•Ep. 7
Send us a text Thank You To Our Hosts: Ruan Burger and Marissa Schulze More From Marissa and her company, Rise High Financial Solutions: Marissa Schulze Linkedin Marissa Schulze Instagram Marissa Schulze Facebook Rise High Financial Solutions More From Ruan and his company, Success and Broker: Ruan Burger Linkedin Ruan Burger Instagram Ruan Burger Facebook Success and Broker...
Jan 11, 2022•20 min•Ep. 6
Send us a text Top 3 Ingredients to Ensure Success In Broking When you can overcome the obstacles and the tough times, in the beginning, mortgage broking can be a wonderful career and it’s an amazing industry to be a part of. Broking is about people dealing with people - it’s a fantastic opportunity to do purposeful and profitable work. But what are the ingredients for success? Top Three Ingredients For Longterm Successful Brokers: Marissa’s three ingredients to success: 1. Be genuine. You’re do...
Dec 28, 2021•16 min•Ep. 5
Send us a text To pay or not to pay for leads!? What a good question. When you are looking for leads and building referral partnerships, you need to ask yourself the question; are you willing to pay for those leads? It’s hard to stop paying for leads once you have paid for them. If you’re going to send referrals based on someone’s capacity to do that job, then you can hold them to it. If it’s purely a dollar amount, it becomes very transactional. You don’t want referral partners who are just ref...
Dec 14, 2021•15 min•Ep. 4
Send us a text WE DISCUSS IN THIS EPISODE Is Digital the Broker’s Achilles Heel? Digital banks are coming to the market in droves. It doesn’t matter where the consumer has their lending or loans, digital banks can make it easier for them. But where does that leave a mortgage broker and the relationships brokers strive to create? Digital is really a two-part concern: There are the ‘competitors’ the digital lenders that will let a consumer bypass a broker, then there are the digital tools and syst...
Nov 30, 2021•15 min•Ep. 3
Send us a text This podcast is our chance to give back to the mortgage broking industry and talk about real issues that are affecting most brokers and loan writers right now. Learning, Validation and Respect = the very foundations of all relationships. WE DISCUSS IN THIS EPISODE Brokers are facing more compliance than ever before, but how much compliance is enough? Is compliance good or is it bad? Compliance gives us a great advantage as mortgage brokers. There has been some compliance that come...
Nov 16, 2021•18 min•Ep. 2
Send us a text What Is The LVR Podcast All About? Designed for Brokers, made by Brokers. This podcast is our chance to give back to the mortgage broking industry and talk about real issues that are affecting most brokers and loan writers right now. Learning, Validation and Respect = the very foundations of all relationships. WE DISCUSS IN THIS EPISODE The LVR Podcast is here to champion you – mortgage brokers. This podcast is our chance to give back to the mortgage broking industry and talk abou...
Nov 02, 2021•11 min•Ep. 1
