Customer Zero 2: This Time it's Personal! Well, actually it's agents. Aisha Hasan joins the podcast to talk about how Microsoft Digital (Microsoft IT) manages Microsoft Power Platform and agents. This episode provides great insights in how Microsoft governs agents at scale and what steps we took to lead and grow innovation with incredible governance features and strategies across Microsoft.
Jun 17, 2025•39 min•Season 2Ep. 76
In this episode we chat with Wendy Haddad and Jon Butler to dive deep into the practical realities of adopting Microsoft Copilot across organizations. Drawing from their field experience with Microsoft customers, they discuss what actually works when helping your organization adopt Microsoft Copilot and common pitfalls to avoid. Listeners will gain insights into: How to teach others to use Copilot/AI The role that executive sponsors play in Copilot adoption How to think like a prompt-engineer an...
Jun 09, 2025•30 min•Season 2Ep. 75
Yay! The whole gang is here for this one! Wendy is back. Where was she? What was she doing? How did we ever manage without Wendy? This episode is special as it relates to workers learning how to incorporate generative AI into their workflows. This time, Wendy explains how she kept up and managed to get ahead with Microsoft Copilot and agents while she was away.
Jun 09, 2025•26 min•Season 2Ep. 74
Want to make your data more meaningful with Copilot and agents? What are some of the patterns that organizations are using to find success when using agents? Find out the answers to these questions and more with Julie Koesmarno, Groups Program/Project(?) Manager as Julie joins the show to talk about why Dataverse is the one of the major keys to getting the most out of your agents going forward.
Jun 03, 2025•33 min•Season 2Ep. 73
Data is a key component to the agentic future of organizations and there is so much learn and understand in order for solution developers, admins, CIOs, CEOs, and CTOs, to have a successful deployment. Luckily, Nirav Shah, CVP of BAC (the org formerly known as Dataverse) joins the podcast to talk about how agents play a critical role in how organizations run, how customers can solve their business problems with Microsoft Copilot and agents, and what is an expert agent. Nirav and former guest, Ja...
May 23, 2025•32 min•Season 2Ep. 72
Microsoft Build is right around the corner and is the best place to learn about all the news around professional development. But the title of this show doesn't really scream 'PRO CODE', so what does Microsoft Power Platform have to offer pro code developers? Dave Milton joins the show to talk about the pro code development and the shift in mindset for developers to take on low code.
May 15, 2025•33 min•Season 2Ep. 71
In this episode of The Low Code Approach, hosts Sean Fiene and Jocelyn Panchal sit down with Christy Jefson to explore the evolving landscape of automation through desktop flows and the integration of generative AI. Together, they unpack how Power Automate is transforming repetitive tasks, what’s new in the world of RPA, and how generative AI is reshaping the way we build and optimize low-code solutions. Whether you're a seasoned maker or just getting started, this conversation offers practical ...
May 06, 2025•28 min•Season 2Ep. 70
In this episode, Ken, Sean, and Jocelyn sit down with industry expert Mark Smith, the NZ365 guy, to explore the current state of AI agents in the real world. They delve into the practical applications, challenges, and innovations surrounding AI agents, discussing how these intelligent systems are transforming various industries. From personal productivity autonomous agents to enterprise solutions, this episode provides a comprehensive overview of how AI agents are being utilized today and what t...
Apr 29, 2025•31 min•Season 2Ep. 69
Copilot and agent news is coming out all the time. How does one keep track? What's new? What's happening? Thomas Abel, Director of Product Marketing for Microsoft Copilot Studio joins Ken and Sean for a must listen episode on all the news for agents and Microsoft Copilot Studio.
Apr 22, 2025•33 min•Season 2Ep. 68
In this episode of The Low Code Approach, we are joined by Mihaela Blendea and Shawn Nandi to dive into the transformative world of Managed Security for Microsoft Power Platform. Discover how this suite of advanced security features is revolutionizing the way organizations protect their data, manage access, and ensure compliance in an AI-driven era.
Apr 08, 2025•25 min•Season 2Ep. 67
In this dreamy episode of The Low Code Approach, we invite you to drift into a peaceful slumber with Power Naps. Let the soothing cadence of Microsoft Learn documentation lull you into a restful night and tuck you in securely. As the moonlight dances on your window, our gentle narration will guide you through the serene landscapes of low-code development, where every line of text is a step closer to tranquility. Close your eyes and imagine the soft rustle of pages as we explore the wonders of ma...
Apr 01, 2025•27 min•Season 2Ep. 66
What is the Microsoft Graph? How can organizations use it in Microsoft Power Platform? Most likely, you're already using it and didn't know. It's a good thing we had Amit 'The Admiral' Panchal, Principal Product Manager at Microsoft, join the podcast to give us all the details on the importance of the graph, where you can use it in low code solutions, and how to get started using it.
Mar 18, 2025•26 min•Season 2Ep. 65
Microsoft Power Platform releases new features and tools all the time. And with a constant flow of news and updates, sometimes content gets lost. What this often leads to is misconceptions of Power Platform and governance offerings. Ken, Jocelyn, and Sean chime in on how to break free from the noise, get the information you need, and debunk some misconceptions.
Mar 11, 2025•27 min•Season 2Ep. 64
In this exciting episode, we sit down with Oleg Ovanesyan, Principal Product Manager, and Prithvi Khosla, Product Manager, to discuss the recently announced data workspace feature in Microsoft Dataverse. Oleg and Prithvi delve into the key aspects of the Data Workspace, including its AI-assisted mapping capabilities, seamless integration with external data sources, and enhanced data management processes. They will also share insights on how this feature simplifies data migration, maintains secur...
Feb 18, 2025•32 min•Season 2Ep. 63
In this exciting episode of the Low Code Approach, Sean, Ken, and Jocelyn are joined by special guests Patrick and Adam from Guy in a Cube. Together, they dive deep into all the latest and greatest news about Microsoft Fabric from Ignite and European FabricCon. Tune in to hear Patrick and Adam share their insights and expertise on the newest features, updates, and innovations in Microsoft Fabric. Read up on all the Ignite highlights here: https://www.microsoft.com/en-us/microsoft-fabric/blog/202...
Feb 11, 2025•29 min•Season 2Ep. 62
2024 was a big year for Microsoft Power Platform and the story is even bigger in 2025. Who better to shepherd us into the new year than Ryan Cunningham, VP Power Platform Applications, to answer all of our questions on how agents are changing the landscape of low code solutions, how do organizations approach governance at the pace of innovation, and what was the news that may have been missed pertaining to governance licensing! Check out Ryan and Clay's session at Microsoft Ignite here: https://...
Jan 28, 2025•36 min•Season 2Ep. 61
Microsoft Power Platform has incredible security features, but it only gets better when the rest of the Microsoft Security stack gets included. In this example, Scott Magee joins the podcast to go over why Microsoft Purview and Microsoft Power Platform is a better together story to reduce risk and increase security. Learn more about protecting your data with Microsoft Purview and Microsoft Power Platform: https://learn.microsoft.com/en-us/power-platform/release-plan/2023wave2/power-platform-gove...
Jan 21, 2025•28 min•Season 2Ep. 60
Agents are everywhere and so is Microsoft Copilot, but what does that actually mean? Luckily, Richard Riley, GM Product Marketing for Business Applications, joins the podcast to talk the difference between agents and Copilot, who gets the most out of agents, and what's next for agents. This episode is jam packed with information and value and we're excited to hear how Richard helps shape your thoughts on what's possible with Microsoft Copilot and agents.
Jan 14, 2025•20 min•Season 2Ep. 59
Customer success is a big topic and there are many paths to success for organizations using Microsoft Power Platform. In the first episode of the new year, Nick Miller, Senior Cloud Solution Architect at Microsoft talks about how to build proofs of concept, modernizing solutions, and incorporating agents and Microsoft Copilot into Power Platform solutions. Nick gives some great examples of what's possible with Microsoft Power Platform and provides tips on how to get successful solutions built qu...
Jan 07, 2025•34 min•Season 2Ep. 58
At Microsoft Ignite 2024 we announced managed security, managed governance, and managed operations. These three pillars show the breadth of governance and security features available across Microsoft Power Platform. Let's take a dive into the new experience with Mik Ferland, who joins us again to get us ready to utilize all these amazing new features!
Dec 17, 2024•29 min•Season 2Ep. 57
Ignite brought a bunch of great news around Microsoft Power Platform and a huge part of that was through managed security, managed governance, and managed operations. So why were these announcements so important? Hear it from the man leading the charge, Ryan Jones, Partner PM Director, Scale, at Microsoft who will go over the state of Power Platform governance, how integrated governance is across the Microsoft-stack, and how do we graduate makers from building personal productivity to enterprise...
Dec 10, 2024•35 min•Season 2Ep. 56
With Microsoft Power Platform, there is strength in numbers. To get the most out of Power Platform, organizations need to build a community of champions, educators, and innovators. But how do you do this and where do you start? Uday Adhikari, Microsoft MVP, drops by the podcast to discuss his experiences and how to grow a successful Power Platform community in your organization.
Dec 03, 2024•29 min•Season 2Ep. 55
There is so much news at Ignite, we had to have a second episode this week! Microsoft Dataverse has been showing up in all of Microsoft Power Platform and Mike Bassani is back to let us know what is new, what users can expect, and how get the most out of the newest Microsoft Dataverse announcements at Microsoft Ignite 2024. Watch Mike Bassani and Jenn Cockrell's session here: https://ignite.microsoft.com/en-US/sessions/BRK275?source=sessions...
Nov 20, 2024•29 min•Season 2Ep. 54
It is Ignite week and there is so much happening! Leon Welicki, VP & CPO of Microsoft Power Apps joins the show to talk about all the amazing announcements for Power Apps. Learn about what's new and how get your hands on all the cool features! Want to watch Leon's session at Ignite, check it out here: https://ignite.microsoft.com/en-US/sessions/BRK172?source=sessions
Nov 19, 2024•46 min•Season 2Ep. 53
What can help you design application workloads for current needs and future challenges? What will help you asses what areas of your Microsoft Power Platform needs attention and resources? What even is a workload? Robert Standefer and Manuela Pichler, creators of Power Platform Well-Architected joins the podcast to go over who is this for and how it can help your organization improve.
Nov 12, 2024•29 min•Season 2Ep. 52
What happens when two podcasts meetup? Well, turns out it's an awesome experience! Kenneth Johnson (KJ) and Kevin Galang from the Digestible Dynamics podcast join us to drop some knowledge on Dynamics 365, why should Power Platform customers look to Dynamics 365 and how both products are integrated and complimentary of each other. We had so much fun with this one! Check out the Digestible Dynamics podcast here: https://open.spotify.com/show/68i94lqxovOfq2weg9VKYd
Nov 05, 2024•36 min•Season 2Ep. 51
Knowledge is power, and Power Platform knowledge is extra powerful. So how do share the knowledge of using Microsoft Power Platform? Training is the key, and we are lucky to have the legend, Laura Rogers join the podcast to discuss training strategies, how generative AI has changed training, and what is the best platform for delivering training content. Laura is such a wealth of information, and we highly recommend you check out the Information Worker Mentor content here: https://www.iwmentor.co...
Oct 29, 2024•28 min•Season 2Ep. 50
We love Power Platform and know that it makes a huge impact on our customers, but how can we actually measure that impact? Our good friend, Ricardo Duncan is back on the podcast to talk about the 2024 Total Economic Impact report commissioned by Microsoft with Forrester. The numbers are incredible, and Ricardo explains it all! Want to check it out yourself? 2024 TEI of Power Platform | Microsoft Read Richard Riley's blog too: Reduce development times and increase ROI with Microsoft Power Platfor...
Oct 22, 2024•29 min•Season 2Ep. 49
When building solutions, when should you use Microsoft Dataverse? Why would you choose Dataverse over SharePoint or SQL for your solutions? To understand the reason why your organization would benefit by using Dataverse, IT admins and solution developers need to have a better understanding of Dataverse offers. Luckily, Oleg Ovanesyan joins the podcast to give us the low down in what will become a series of demystifying Dataverse.
Oct 15, 2024•29 min•Season 2Ep. 48
NOTE: This episode was recorded prior to the September 16th moment when Microsoft rebranded copilots to agents. Jeremy Thake joins the LCA crew to talk about extensibility in Microsoft Copilot. What does this mean for pro code developers using Visual Studio Code and makers using Microsoft Copilot Studio? What is the difference with Graph connectors and how do they extend knowledge and agents? And with so many options for extensibility with agents, who is the owner of ensuring security of that da...
Oct 01, 2024•33 min•Season 2Ep. 47
