Do you know some English but still have trouble expressing yourself in social situations ? If yes , then this is the right podcast for you to improve your daily English conversation skills . This podcast presents a lot of useful phrases and sentences you would never think of unless you come across them .
It contains plenty of common corrections used by native English speakers in everyday life . It covers topics such as meeting new people and making small talk , dating and visiting friends , eating out , emergencies situations and doctor's appointments , car and flat rental , staying in hotels and travelling by air , shopping and much more .
As always , I'll be playing the characters . All you have to do now is to sit back and enjoy your listening . Welcome to another Look and Listen English Lessons podcast with Sharon Fay . In this episode , we learn useful phrases and expressions for booking and staying in a hotel , with new characters and daily conversations to improve your English speaking level .
Sharon's towers . Good morning . Thank you for calling . How may I assist you today ? Good morning , I would like to book a room for two nights , please . Certainly , madam . May I have your name please ? My name is Natalie Smith . Thank you , mrs Smith . Could you please let me know the date you would like to stay with us ?
I would like to check in on the 15th of July and check out on the 70th of July . Let me check . Perfect , we have availability for those days . How many people will be staying in the room ? It will be just me . Great , we have a variety of room types available . Would you prefer a single room or a double room ? I would like a double room , please .
Noted , our double rooms come with a comfortable queen-size bed . Is there any specific view you would like from your window ? Oh , I would love a room with a city view , if possible . I'll do my best to accommodate your request . Now let's talk about the amenities . Our rooms come with free Wi-Fi , a flat screen TV and a mini-bar .
Is there anything else you would like to have in your room , madam ? Oh , that sounds perfect . I don't need any additional amenities . Alright , mrs Smith , now your room has been booked for the 15th to the 70th of July A double room with a city view . The total cost for your stay will be 150 quid . Will you be paying with a credit card , madam ?
Oh , yes , I will be paying with my visa card . Excellent , could you please provide me with the card details , including the card number , expiration date and the CVV code , please ? Sure , the card number is 1234-5678-9012-3456 . It expires in December 23 and the CVV code is 123 . Thank you , perfect , mrs Smith . Your booking is confirmed .
You will receive a confirmation email shortly with all the details . Is there anything else I can assist you with ? Oh , no , no , no , that's all . Thank you for your help . You're welcome , mrs Smith . We look forward to welcoming you to our Sherryns Towers . Have a great day , thank you , goodbye . Thank you , goodbye . Good morning . How may I assist you today ?
Oh , good morning . I have a reservation under the name of Natalie Smith . Oh , thank you . It sounds familiar , mrs Smith . Oh , let me check your reservation . Ah , here it is . You have a deluxe room booked for two nights , right ? May I have your passport please ? Sure , here you go . Thank you , here's your key card .
Ma'am , your room is on the third floor and breakfast is served from 7am to 10am . If you need any assistance during your stay , feel free to ask . Thank you , you're most kind . Could you please tell me where the nearest restaurant is ? Certainly , ma'am . There's a lovely restaurant just around the corner .
Turn left when you exit the hotel and it'll be on your right hand side . Okay , oh , perfect , thank you . One more thing , please . Is there a gym in the hotel . Oh , yes , of course , we do have a fitness centre on the ground floor . It's open from 6am to 10pm . Just let me know if you'd like to use it and I'll provide you with the access code .
Okay , wonderful , that sounds great . Definitely check it out . Thank you for your help . You're welcome , mrs Smith . Enjoy your stay . Thank you . Now let's see how our guest , mrs Smith , settles into her room . John , john , it's me Listen . This room is lovely , oh , and the bed looks so comfortable .
I wish you were here , and the view from the window is amazing . Thank you so much for this present darling . As Mrs Smith continues her stay , she enjoys the hotel's amenities . Excuse me , do you mind if I use this trade mail ? Oh , no , no , not at all . Go ahead , I'm done with it for today . Thank you , good evening , may I see the menu please ?
Of course , madam , here you go . Thank you . Our guest , mrs Smith , is having a pleasant stay at the hotel . Oh hi , goodbye , mrs Smith . I hope you had a wonderful stay with us . Oh , thank you , I had a great time . The service was excellent . Oh , we're glad to hear that . Have a safe journey and we hope to see you again soon .
Oh , thank you , you certainly will . Goodbye , bye , hi there , listeners , here are a few phrases that will be useful for you next time you book yourself a room in a hotel A suite , a set of rooms , a hotel room with a bathroom , shirt , facilities when does one bathroom for a few hotel rooms ? Sirtable for you means right for your situation .
A charge means money you have to pay . A fee means money you pay to get a service . A cancellation means a decision to stop something . A mini-t means something such as a swimming pool or shopping centre that is intended to make life more pleasant or comfortable for the people in the town or hotel . Thanks for listening to Look and Listen .
English Lessons broadcast To continue improving your English . You are welcome to join my channel and watch the videos on different topics and levels . Until next time , bye , bye .