¶ Intro / Opening
Josh: So Ejaz you're wealthy you've just won the Josh: lotto you have all this money what's one of the first things you Josh: do and I know you're probably going to say a lot of answers but there's one particular answer Josh: that I want you to say which is you're going to get yourself an assistant right Josh: to kind of help you do all the things that you don't like to do they're going Josh: to manage your calendar they're going to order your groceries they're going
Josh: to book your flights they're going to take care of all the essential annoyances Josh: that you just don't want to deal with.
¶ Introduction to OpenAI's Agent
Josh: Now, what's cool about the news from this week is that OpenAI has released something Josh: that essentially commoditizes that part of wealth. Josh: It gives you an assistant that allows you to do all of these tedious things Josh: that you normally don't like to do, but only for the cost of $20 a month. Josh: And it's a product called Agent. Josh: And here will show up the announcement post that they shared.
Josh: And what's really interesting about agent is it kind of builds Josh: upon a lot of other things that openai has been building right Josh: they have a browser feature they have a deep research feature Josh: but they haven't created a fully comprehensive assistant Josh: and that is what i'm assuming openai is Josh: trying to do with their agent feature now the news dropped last week i was watching Josh: the live stream ijaz we were we were kind of chatting throughout the whole thing
Josh: you were slightly underwhelmed because it didn't seem as cool as you wanted Josh: i was more like in awe at the user interface i thought it just looked very are Josh: you pretty more than anything else? Josh: And we're kind of seeing on screen the announcement video.
¶ Initial Reactions to the Agent
Josh: What were your first takes when you saw this, the agent product from OpenAI? Ejaaz: OK, so we were both watching that live stream at the same time, Ejaaz: and we were sharing our thoughts. Ejaaz: Do you remember that one sentence that I had for you, Josh, which was, if this is another, Ejaaz: Google Drive connector, another agent that claims to do a ton of things and Ejaaz: really it just kind of connects to your Google Drive, I'm going to be really mad.
Ejaaz: And what are we looking at on our screens right now, Josh? Tell me what we're looking at. Josh: That's so funny because I was reading your message. You just sent this about Josh: the first minute of the presentation and maybe 10 minutes later, Josh: they showed the exact connection that he was describing, which is a Google Drive Josh: connector. And what does that mean for the people who aren't sure why that's Josh: not super exciting to you? Why is that annoying?
Ejaaz: So everyone uses email, right? And the most popular email is probably Gmail. Ejaaz: And it comes with this suite of different products, right? You've got Google Ejaaz: Docs where people write up documents at different company jobs. Ejaaz: You've got Google Meet, people do video conferencing. It's a whole thing, right?
Ejaaz: And when agents started becoming popular, Josh, do you remember one of the main Ejaaz: claims to fame was that you could now use AI in your Google account, Ejaaz: which means that it kind of becomes chat GPT, Ejaaz: but it can reference all your documents, it understands all your Excel sheets, Ejaaz: your emails, it writes emails for you, whatever, right? Ejaaz: But it ended up being more for PR purposes than what the agent actually did.
Ejaaz: When you actually tried some of these agents, all it kind of did was, Ejaaz: it felt like a very friction filled process very fragmented still josh i still Ejaaz: had to tell the ai no i meant i want you to reference this document or i want Ejaaz: you to talk about this particular thing and i just ended up doing it all myself Ejaaz: so i kind of have a shaded experience with using agents so when i saw this on Ejaaz: the live stream i was like oh. Josh: God is this Ejaaz: The same thing.
Josh: And is it the same thing? Do you feel it's the same thing? Or is this a slight Josh: enhancement? Because it appears to me like it's different. This time it is a little bit different. Ejaaz: Okay, I will humor you. It actually, this time actually is a bit different. Ejaaz: So you mentioned earlier, Josh, that this is a combination of their operator Ejaaz: agent, which is, if I'm not mistaken, a computer use agent, right?
Ejaaz: So if you imagine it is an AI that can look at your desktop or your laptop screen Ejaaz: the same way that I'm looking at it right now, and it can scroll with its own Ejaaz: cursor, it can open up new tabs, it can open up documents, Ejaaz: it can type your keyboard virtually and write a message, right?
Ejaaz: And it combines this feature with something called deep research, Ejaaz: which you and I have spoken about a lot on this show, Josh, which is kind of Ejaaz: like a PhD level researcher for whatever requests that you might have. Ejaaz: So in theory, that sounded really good.
¶ Testing the Agent's Capabilities
Ejaaz: Well, we just got access to this.
Ejaaz: I'm just gonna pull up the suite so that people have more context here, Ejaaz: because I'm sure a lot of our listeners are kind of like asking, you know Ejaaz: can i use this right now the feature just rolled Ejaaz: out to all pro users so all anyone that's Ejaaz: on the gpt pro plan will get access to this and so i Ejaaz: was playing around with this for the last couple of days josh and Ejaaz: to answer your question yes it is actually quite useful i kind of use some of
Ejaaz: the presented prompts so you know kind of like when you haven't typed anything Ejaaz: yet they kind of suggest things that you have to type josh and i got it to organize Ejaaz: bouquet of flowers to be delivered to my apartment for my girlfriend. Ejaaz: And that's all I asked her to do. I was like, you know, off you go. Ejaaz: This is not something I want to spend my time doing. So you go do it for me, right?
Ejaaz: Exactly, right? And so I set it. And then I'll tell you my firsthand experience, Ejaaz: Josh, which is kind of funny. Ejaaz: I just stared at the screen and I watched it create this virtual browser. Ejaaz: So for those of you who are listening to the audio here, kind of imagine a pop-up Ejaaz: appearing and it's like a mini desktop. Ejaaz: But all the actions, all the movements, all the screen grabbing and all that Ejaaz: kind of stuff is completely autonomous.
Ejaaz: You're just watching the AI do its thing. So it opened up a browser, Ejaaz: Josh, and it started scrolling through different links from Google, Ejaaz: from GPT, flower websites in my local area. Ejaaz: It started using my location tracker to figure out where I was so it could figure Ejaaz: out kind of like my vague general address and then figure out what flower shops
Ejaaz: were near me. It then kind of like started passing through a bunch of different Ejaaz: bouquet flowers, all that kind of stuff. Ejaaz: Kind of figuring out what's seasonal and what's not, what's within kind of a Ejaaz: reasonable price point. Ejaaz: And then it gave me a bunch of suggestions. And it said, hey, Ejaaz: okay, these are some pretty good suggestions that I've got for you, Ejaaz: but I kind of want to see whether I'm on track, whether I'm kind of hitting your vibe.
Ejaaz: Can you give me some more information to let me know? Ejaaz: And so what I basically did, Josh, was I reviewed what it had for me. Ejaaz: I scrolled through some of the examples that I had and I said, Ejaaz: yeah, I actually kind of like this. Ejaaz: And options one and four are kind of like really my vibe. Ejaaz: And it said, okay, say no more. And it went away and it started like loading Ejaaz: up the checkout sites and all that.
Ejaaz: And I could see the way it thought Josh, which was like one of my biggest takeaways Ejaaz: was it kind of gave me comfort being able to watch it do its own thing. Ejaaz: So it took about 10 minutes in this entire process. And by the end of it, Ejaaz: I had a pretty good idea of which bouquet I wanted. Ejaaz: And it just needed me to fill out some wallet details and off I went.
Ejaaz: So my initial take was, you've just saved me a lot of time. You did that in Ejaaz: 10 minutes where I could have just technically looked away from the screen and Ejaaz: got on with my own thing, right? And then come back to it. Ejaaz: The other takeaway that I have, and I'm going to take the other side of this, Ejaaz: right? Is it still required me to do things, Josh.
Ejaaz: It didn't know me entirely. And maybe I'm being too hard on the AI, Ejaaz: but ideally I want an AI agent that just kind of like knows what I want and Ejaaz: gets it done for me, right? Ejaaz: And like has access to my wallet and pays for me.
¶ User Experience with the Agent
Ejaaz: We're not quite there yet, but this is a noticeable step change from what we had before. Josh: Okay, so good, not great. It'll get you most of the way there, Josh: but it won't quite finish the entire thing. Josh: And it was interesting hearing the process because during the stream, Josh: I was listening to how it works. And you described the combination between operator Josh: and deep research, how they're complimentary.
Josh: I kind of want to unpack that a little bit because operator was the browser-based Josh: feature. can control a browser. Josh: So now you have this tool that can control a browser, but it can't really read Josh: long articles. It's not good at reading long articles. It doesn't have a lot of context. Josh: It's not that good at things that deep research was good at.
Josh: Deep research is good at reading huge amounts of information, Josh: compressing it down, coming up with links, and feeding that information back to the browser. Josh: So we have this very complementary thing where deep research can't interact Josh: with visual web pages, but it can understand a lot of context. Josh: An operator can interact with visuals, but it doesn't have the ability to read a lot.
Josh: And that creates this complementary tool set that we're seeing on screen right Josh: now, which is basically what OpenAd calls the agent. Josh: It's given a tool set. So the agent spins up a virtual machine. Josh: So you can imagine when you prompt in a query, it created this virtual computer Josh: that started talking through how to get the bouquet of flowers.
Josh: It has a text-based browser tool, it has an image-based browser tool, Josh: and there's access to its own terminal to create complementary things. Josh: So let's say you were for example doing a spreadsheet and you wanted to see Josh: what the costs of all the bouquet of flowers are throughout the neighborhood. Josh: It can actually do that because it has all these complementary tool sets.
Josh: So while I can do all of this, Josh: Well, it's not completely finished, like you said, you still have to kind of nudge it through. Josh: So an example that they used in the live stream was trying to get a wedding outfit for a wedding. Josh: And it'll get you kind of close, but then it doesn't quite know the sizing. Josh: It doesn't quite know your style preferences. Josh: And there's more context that it needs Ejaaz: To complete this. It's lacking a bit of context, right? Yeah, exactly.
Josh: Yes, it's lacking the context and it's lacking the ability to click pay. Josh: So we're seeing here in the example, it's stuck on the pay screen because it Josh: doesn't have your credit card information and they just don't have that capability stored yet.
¶ Enhancements and Limitations
Josh: So I would imagine this is probably just, I mean, this is version one. Josh: It will get better. It will have the context. It will get your credit card info. Josh: One of the things I loved, and you described this briefly, is when it loads Josh: up this browser window, you can actually replay it. Josh: So Ejaz, you were at your browser for 10 minutes kind of watching it do its thing.
Josh: But in the case that you stepped away and you left you could Josh: come back and you could actually re-watch all the steps that Josh: it took as if you were watching a youtube video which is something that i really Josh: liked a lot about this i think of all the things that i liked the most it was Josh: the interface it was very pretty it was very easy to understand and it's really Josh: funny the example they they were able to just kind of pan through like it was
Josh: a youtube video see where it made the searches see what it was looking for walk Josh: through that step process to see how exactly it arrived at the answer. Josh: And that was pretty neat. So, I mean, I haven't gotten a chance to try yet. Josh: My account still does not have enabled. Josh: Please give it to me. But based on your experience, it seems like it's good, not great. Josh: And I think that's a step in the right direction because we went from pretty
Josh: mediocre to good. And that's a big jump in the right direction. Yeah. Ejaaz: So let me unpack my thoughts a little more for you, Josh. Basically, Ejaaz: I think it's good for people that have high agency. Ejaaz: And what I mean by that is people who know what exactly they need to get done and, you know, Ejaaz: maybe what they need to get done requires general access to a browser or and Ejaaz: a few different tools will get a ton of value out of this agent product.
Ejaaz: I'm not saying it's useless. It's definitely way more useful than any other Ejaaz: agent that's been released before. Ejaaz: For the general public, who is so used to, I feel like at this point, Ejaaz: Josh, magic when it comes to the internet. Ejaaz: It's like, you know, when you open up an app and you're like, Ejaaz: whoa, like snaps of photos that disappear after six seconds. Ejaaz: That's so novel, right? Back in the day when Snapchat was created.
Ejaaz: You know, they want like that kind of like easy to understand kind of like basic Ejaaz: level thinking. I don't need to think too much. It just wows me.
Ejaaz: We're not there yet with agents. But I have a feeling that when you combine Ejaaz: agent with deep research as they did today, but with the context of memory, Ejaaz: which as you and I have spoken about many times, Ejaaz: and that OpenAI has the kind of like forefront leadership on, Ejaaz: when you combine all those three things together, then you're going to see that Ejaaz: magical experience where all you have to do, well, maybe you don't even have to prompt it, Josh.
Ejaaz: Maybe you just kind of open your screen and the agent is like, Ejaaz: hey, I kind of ordered your coffee for you already. Ejaaz: It's actually outside the Korea. I've been tracking him is arriving and I've Ejaaz: like ordered your Tesla robo taxi to arrive. Ejaaz: So, you know, you'll be ready to go and leave at 730 a.m. or whatever it is to go to the office.
¶ Future of AI and Agents
Ejaaz: That's when people are going to start being like. Ejaaz: I will pay hundreds of dollars for this thing. And I won't even think twice. Josh: Yes. So we have great examples of people using this so far. Josh: I see you have one pulled up right here. I want you to walk me through how you Josh: can actually use this thing. Because Josh: a lot of these things are kind of constrained by your own creativity. Josh: I do a lot of stuff, but I'm not quite sure what I'm able to optimize for.
Josh: So what are some people using this to optimize for currently? Ejaaz: So in this example, this person is using it to shop, which isn't exactly something that I can relate to.
Ejaaz: I don't do a lot of online shopping, but i have a girlfriend who does Ejaaz: and i know that there are many different occasions that she Ejaaz: needs to kind of cater and figure out what to buy for and there's so Ejaaz: many sites that she needs to browse so in this example over here um you can Ejaaz: see like you know she puts in this problem we pause it she goes find a beige Ejaaz: trench coat for under 500 any website is fine must be under 500 including shipping
Ejaaz: must have a belt and double-breasted buttons optional to have a hood but must be detachable, Ejaaz: basically all these different specificities that she needs for this comic, right? Ejaaz: And kind of reading this kind of gives me a little anxiety because I'm like, Ejaaz: oh my god, like I do not have the energy to search for something like this myself.
Ejaaz: And you see the agent responding being like, understood, I'll start searching Ejaaz: for the beige coat under 500 bucks, and off we go, right? Ejaaz: So that's happening. It's doing its own desktop thing. And we see it kind of Ejaaz: unfolding. It's going through Amazon. Ejaaz: It's kind of like going through a bunch of different options, Ejaaz: looking at different colors, making sure it fits all the different criteria.
Ejaaz: And in the meantime, she's timing up another prompt and she's running up another prompt. Ejaaz: So she's basically running like a bunch of different prompts for like her own chat GPT discussions. Ejaaz: And what she's demonstrating here is she can go back and forth between windows, Josh. Ejaaz: And she can like basically multiply her time and effort over a ton of different Ejaaz: tasks while she has this agent doing it for her in the background. Ejaaz: And if we get to the end of it...
Ejaaz: As we see over here, we see that it's pulled up a bunch of options. Ejaaz: I think it's primarily used Amazon as its main kind of retailer. Ejaaz: And then she ends up kind of like making a decision around what kind of coat that she wants to buy. Ejaaz: So I thought that was like a really generally accessible or publicly accessible Ejaaz: example that anyone can get into. Ejaaz: I thought this was pretty fun. So this is something that like really relates
Ejaaz: to me, right? I'm like getting old. Ejaaz: I'm like, okay, I need to, okay, I'm not that old. But like I'm starting to Ejaaz: think about major financial decisions, right? I'm like, can I afford a house Ejaaz: or am I going to be eternally renting for the rest of my life? Stuff like that. Ejaaz: So I'm like, okay, what do I do with my finances? I don't even know the first Ejaaz: place to consider or look into.
¶ Financial Applications of the Agent
Ejaaz: And this demo basically says that it took 20 minutes for this agent to run a Ejaaz: task to figure out what a healthy retirement plan might look like or financial Ejaaz: plan might look like for this particular user that is demonstrating this example. Ejaaz: And what I found really interesting here, and I'm highlighting it on this tweet, Ejaaz: is within 20 minutes, it found local tax laws in Vancouver, which is where this guy must be based.
Ejaaz: It analyzed average monthly spend rates. It calculated savings needed to retire at 30 years old. Ejaaz: It researched optimal investment allocations. It found taxed optimized strategies. Ejaaz: It built multiple retirement scenarios. Ejaaz: And then it created a downloadable presentation with all the results, Josh. Ejaaz: This would have cost me $5,000 from a financial advisor and taken weeks. Ejaaz: But here I have ChatGPT doing this all for whatever, $50, $100 subscription.
Ejaaz: And I'm going to bring up the video here where we basically see it kind of go Ejaaz: through its thought process and then create a final finished deck, Ejaaz: which you see on your screens right now. Ejaaz: It looks pretty rudimentary, doesn't it, Josh? Let's be honest. Josh: It looks kind of like a... I wouldn't give it a passing grade in terms of style, Josh: but perhaps in terms of the actual content. Very impressive. Ejaaz: Very impressive. Very impressive.
Josh: And this third example that we have is pretty funny because just before we started Josh: recording, EJs and I were going through what we were going to order for lunch. Josh: And it was this kind of intensive process. Josh: We were reading off the menu items and choosing what we liked. Josh: And it took a few minutes. And this one is a little bit different.
¶ Everyday Use Cases for the Agent
Josh: This one, the prompt was to order a roast dinner, which I think is very fitting Josh: for you to describe EJs because I'm not quite sure what a roast dinner is. Josh: This seems like a British thing. Ejaaz: It's a Sunday meal, Josh, where the family comes together. It's either roast Ejaaz: chicken, roast lamb or roast beef and it is a lengthy process all right and Ejaaz: trust me i've watched my mom do it a million times.
Josh: Well according to this example it does not have to Josh: be as lengthy as you imagine it used to be Josh: what i'm seeing this agent do is it's actually it's going through Josh: a grocery list it's choosing the chicken it's scheduling a delivery time Josh: and it's giving you the the prompts in which you would Josh: need to just finish filling it out so it's like hey what are the login details what Josh: are the credit card information what time do you want delivered but it's doing
Josh: everything and it's amazing you're watching it click the browser it is going Josh: through the thinking it is selecting all the things that you want really impressive Josh: stuff so in this case like that solves you your your roast dinner problem where Josh: you don't have to worry about it anymore you set this up once it knows your Josh: preferences and then you just type in the prompt when you're ready to go and Josh: it will place another order
Ejaaz: You know what's really impressive about this, Josh? I've been on this website, Ejaaz: this exact website before actually, Tesco, when I was a university kid. Ejaaz: And I remember doing bulk orders because I had like no money back then. Ejaaz: So I was like, any kind of like bundle deal, I'll order in bulk and then like Ejaaz: store it in the freezer or whatever. Ejaaz: There are so many products. It's like going to Costco or whatever.
Ejaaz: It's Costco here, right? Where it's like a bulk ordering thing. and Ejaaz: you know you just spend millions of hours just staring in Ejaaz: the eyes being like i don't know what i need do i need this many toilet Ejaaz: roll i have no idea this just like abstracts all Ejaaz: of that away from you and i just know that there are a ton of people where this Ejaaz: would be kind of like super useful for right the other thing was that kind of
Ejaaz: like popped into my mind is like how relevant does this make like supermarket Ejaaz: websites these days right or just like general retailers in general Like, Ejaaz: do the Amazons and Tescos, in this example, of the world need to now try and Ejaaz: cater to these agents, Josh? Like, how are you thinking about that? Josh: Yeah, I think the answer is yes. I think directionally the answer is yes for Josh: things much further than just grocery stores.
Josh: Where if you're building a Josh: website, you kind of want a version of your website to be readable by AIs. Josh: A lot of websites are visually complex. They have a lot of visual. Josh: Well, they're meant to be aesthetically pleasing, but they're not meant to serve Josh: data in the most optimized way. Josh: So what I've been seeing with a lot of developers they've started doing is they've
Josh: actually created a .md file, which is a markdown file that just has the raw Josh: text data of the website. Josh: No way. So when an agent is scraping... Josh: No images at all, just the raw text data. Because when an AI is scraping a website, Josh: all it wants is the tokens. Josh: It doesn't care for the visuals. It can't see in most cases. Josh: So the most optimal way of serving these models is just by allowing the robot Josh: to come and read your website as it wants to.
Josh: And I think a similar thing is probably going to happen with delivery, Josh: with groceries, with everything is just kind of creating a dual experience, this split experience. Josh: There's an experience you build for the human, and then there's an experience Josh: you build for the AI model.
Josh: And the ai model is going to be really boring and plain it's Josh: just going to be a massive block of text that has Josh: no spacing no prompts it's just text but Josh: that's really all the ai model wants it ingests the tokens it sorts them and Josh: it pops new ones out and i think this is probably a trend we're going to be Josh: seeing with a lot of things is is the user interface the visual element of it
Josh: is going to matter less and less and i can't talk about this without thinking Josh: about an episode that we're going to be filming soon, Josh: which is about browsers and AI browsers in general, and how we kind of interact with these things.
Josh: Because it's becoming more and more clear that the future of engaging with the Josh: internet will be requesting something from it and expecting to be delivered Josh: that thing without needing to search and go through all the tedious efforts Josh: of actively going to the website, Josh: searching through the million different SKUs that they have on Tesco, choosing what you want. Josh: You could just say, hey, I have this grocery list or hey, I want to make this
Josh: for dinner. just go find the stuff for me and just make sure it shows about my doorstep by 6 p.m.
¶ Impact on Retail and Ecommerce
Josh: And that is a really cool trend that I think we are starting to see and we're Josh: going to see more as more tools like this get rolled out. Ejaaz: I can't help but think that this is going to completely disrupt the advertising industry, Josh. Ejaaz: Isn't that like the main way that all these internet companies make all their money? Ejaaz: YouTube, Google on search ad revenue, Meta on advertising on all their news Ejaaz: feeds and all that kind of stuff. It's advertisers, right?
Ejaaz: And now I'm trying to think, how do you prove that your advert has made an impression Ejaaz: on an artificial intelligent agent, right? Ejaaz: To your point, you go from making flashy ads, which were designed for human Ejaaz: eyes to see and walk at, to agents that are just reading a bunch of .md text Ejaaz: files, as you put it, right? Ejaaz: Which is kind of like insane to think about.
Ejaaz: The other thing that I'm thinking about is I think services are going to look Ejaaz: very different now, Josh, right? Ejaaz: It's going to become less human-like. So we're going to, you know, Ejaaz: we're not naturally going to go on websites. Ejaaz: And I kind of have a comment on your browser, a topic that you mentioned. Ejaaz: I kind of think of it as like an intermediary step, right? Ejaaz: Almost like it's kind of like trying to bridge the gap between humans and AI.
Ejaaz: Oh, we're used to browsers, scrolling browsers. Ejaaz: So, you know, let's add a few AI features to these browsers. Ejaaz: And I'm really excited to do that episode. Ejaaz: But then ultimately, we're going to Ejaaz: end up in this world where it's just advertisers trying to pitch agents.
Ejaaz: Your maybe your own personal agent to sell something to you and i wonder whether Ejaaz: it skews incentives in different ways right maybe you can pay the agent shill Ejaaz: a certain product to the individual i wonder how all of that ends up mapping Ejaaz: out it's a weird thing to think.
Josh: About i would actually love to have a specialist on advertising on the show Josh: to talk about this that just knows more about it than we do because the model Josh: is already starting to break we've seen it a lot with ad blockers now being Josh: built into browsers a lot of companies are kind of optimizing out of displaying ads, so Josh: On YouTube, a lot of people will just pay for their premium service to not even have to deal with it. Josh: So there's this trend towards avoiding ads.
Josh: Now that these agents are browsing the website, do they insert the ads into Josh: the markdown files of the website and hope that they get served? Josh: Is the agent going to be able to filter out from there? Because that's this Josh: thing called injection poisoning, right? Josh: Where you kind of inject these things into the words that it's reading to give it commands.
Josh: And that was actually part of the presentation that OpenAI had was about the Josh: security and defensiveness of these agents.
Josh: Because when you have an agent that is equipped with your credit card information, Josh: all of your personal information, everything about you, and it has read and Josh: write ability on the open internet, Josh: well, you kind of want to make sure the agent is not giving this stuff up and Josh: telling a malicious actor what your address is, what your credit card information Josh: is, what all your preferences are.
¶ Security Concerns with AI Agents
Josh: So there's the second side of this conversation, which Josh: is the security of allowing an agent to go Josh: out into the wild with your entire profile in its Josh: brain in the hopes that some malicious actor Josh: can't can't prompt inject and create this malicious intention that serves up Josh: the information to a website that they're just that's not real there's there's Josh: this whole defensible side of this argument to be had also it seems like they're
Josh: doing a lot of work to prevent this but i guess we'll see as time goes on how it actually plays out Ejaaz: Okay, so, so far we've spoken about retail consumption of these agents, Ejaaz: Josh. We've spoken about the security. Ejaaz: One thing that we haven't covered is kind of like the workforce and the enterprise world, right?
Ejaaz: Presumably, right, if you can connect an agent to, you know, Ejaaz: very neatly use your Google Drive, your Slack, your LinkedIn, Ejaaz: your Salesforce CRM, what are you doing from nine to five every day, right? Ejaaz: I pulled up this demo here, Josh. I don't know if you can see it. Ejaaz: But it's this demo that shows someone using the GPT agent to basically make Ejaaz: personalized invite connections to a bunch of different people on LinkedIn.
Ejaaz: And so it kind of sets the scenario with the prompt saying, like, Ejaaz: hey, I want you to basically reach out to individuals that have this kind of Ejaaz: a background, that have held this kind of role, that has this many years of Ejaaz: experience, and I want you to pitch them on A, B, and C, right? Ejaaz: And like throughout the demo, it kind of like goes through, personalizes each Ejaaz: request to each individual person.
Ejaaz: And the first thought that I had in this, Josh, was if you're on the sales team Ejaaz: of some company, your job just got automated, dude. Ejaaz: Because a lot of the time you spend, if you're a recruitment person, Ejaaz: work for a recruitment firm and you're headhunting someone, 90% of their time Ejaaz: is spent on LinkedIn. I get a ton of these requests day in, day out, right?
Ejaaz: And so I'm thinking, well, now your job can be completely automated and it could Ejaaz: probably do a much better job Ejaaz: and reach thousands of people that you reach over months within an hour, Ejaaz: within 20 minutes, within however long this video is, which is two minutes and Ejaaz: 36 seconds. So I think that we're going to start to. Josh: See a lot of Ejaaz: These agents in work environments. I don't know if we're going to have as much insight into that.
Ejaaz: It's going to be at the discretion of all these different companies as to what Ejaaz: they want to reveal to us. But that's something that we should keep our eyes on, Josh. Ejaaz: And, you know, I would love to get someone on the show, Ejaaz: knows about how it's transforming their own company right at a massive scale.
¶ The Workforce Transformation
Josh: Yeah it's the so there's there's two elements of Josh: this agent right it's like the personal unlock that we talked about at the top of the show Josh: where now it's this super assistant that you have to take care of all of your Josh: yes irons that you don't want to run all the things that are annoying and then Josh: you have the professional version of it where it can go and it can make sales Josh: funnels and sales calls and it could do a lot of the professional things it
Josh: can query data it can create nice spreadsheets it can create google slide presentations Josh: and granted they don't look that pretty, Josh: but I mean, directionally, they're heading there and they will eventually get there.
Josh: So it's this new trend that is really exciting because it's now here and it's Josh: accessible for $20 a month and you can actually go and try it and you could Josh: push those limitations, see Josh: where the outer bounds lie and see how it can mostly optimize your life. Josh: And then as we go, it'll just unlock more and more and more. Josh: It'll start taking down your credit card. Josh: It'll take down your whole preference stack and just become this supercharged agent.
Josh: So I think that is OpenAI's agent feature. It's live. It is out right now. Josh: I'm hoping my account gets it soon because I really want to use it. Ejaaz: Yeah, dude. You know what? I am officially more optimistic than I was at the Ejaaz: start of this episode about this thing. Ejaaz: I think you've successfully, or rather we're both successfully convinced me, Ejaaz: that this is going to become a much larger thing.
Ejaaz: And I'm just looking at the end of this demo here, Josh, like this screenshot Ejaaz: of like, you know, this virtual browser. Ejaaz: Even though it's so rudimentary and basic, I kind of get it. Ejaaz: Do you know what I mean? it's like running a simulation on my screen and like Ejaaz: having it like just set and forget on the top left of my screen and just letting it do its thing.
Ejaaz: Or like if I'm doing work and I want to watch a stream of something, Ejaaz: I can have like a YouTube video like there on the corner of my screen. Ejaaz: It's kind of similar to that. So even just me saying that, it's behaviorally getting to me. Ejaaz: I'm understanding it subconsciously and I'm like, yeah, you know what? Ejaaz: This is going to be fun. So I'm bullish is what I'm saying.
Josh: Great. I am bullish too. My hot take before we leave, I'm just going to mic Josh: drop this is I think the agent is much more impressive and much more important Josh: than the AI powered browser. Josh: I think the browsers are kind of dumb. The agent hops right over the browser. Ejaaz: That's probably where this goes. Dude, that was going to be you. Ejaaz: That's going to be my take on the future episode. Josh: I was going to show it. We're going to stop before we spoil it.
Josh: The browser episode is coming soon. As soon as we get access to Comet, Josh: we want to use Comet from Complexity. Josh: We're working on getting access to it. Once we do, we will have a fully comprehensive Josh: episode covering AI browsers. Josh: But for now, that was OpenAI's agent feature. Josh: I would encourage you if you have a plus plan, which is the $20 a month plan. Josh: Go check it out. Give it a try. See where it can automate parts of your life.
Josh: See where it improves it. See where it detracts from it. I don't know. Josh: I'd love to hear feedback. I'm sure both Ejaz and I would love to hear more Josh: examples of how you're using it. Josh: Because at the end of the day, the only real constraint on this is the creativity Josh: that you use when you're using it. So I hope you enjoyed it.
¶ Conclusion and Future Outlook
Josh: That has been another episode. We will be back again soon talking about more Josh: AI news in the future. I'll talk to you guys soon. Music: Music
