45 - Key KPIs Every Auto Shop Owner Needs to Know with Jennifer Hulbert

In this episode of the LIFT Your Shop Podcast, Jennifer Hulbert, from Service Plus Automotive in Calcium, New York, shares her passion for the automotive industry and her commitment to growth and success through the application of SMART goals. 

She joined her family business in 2001, helping it expand from a small three-bay gas station to a 12-bay facility, with a focus on using key performance indicators (KPIs) to drive profitability and sustainability. Jennifer emphasized the importance of understanding financials, especially labor gross profit, to ensure business growth and sustainability for your auto repair shop!

Contact Jennifer Hulbert: [email protected]