36 - Why Employers Value Integrity Over Experience with Keith Dennis

We recently had the pleasure of hosting Keith Dennis, owner of KD Auto Repair, on this episode of the LIFT Your Shop Podcast. Keith's journey from a passionate technician to owning three successful auto repair shops is not just inspiring; it's a masterclass in customer service, humility, and strategic growth.

In this episode, Keith dives deep into the essence of his business philosophy: prioritizing customer satisfaction above all else. He shares invaluable insights on building relationships with customers, hiring based on character rather than experience, and the importance of humility in leadership. His approach has led to seven years of exponential growth, a testament to the effectiveness of his methods.