Handle The Situation: Angry Family Members, Disagreements with Doctors, and Med Errors
Episode description
How do you handle tough conversations at work? In this episode, our hosts Maddi and Kristen are answering your questions about how to handle tough situations with doctors, other co-workers, patients, and their family members. Regardless of where you work in the field of nursing, the constant is you are going to be working with people! When doing patient care there can be a number of difficult situations to navigate on top of what you may find in a typical 9-5 at the office. From how to set boundaries with patients, to how they have guided the conversation with family members as a patient is at the stage of needing end-of-life or comfort care, Kristen and Maddi are sharing their own experiences of how they've carried out those tough situations. Tune in for ways you can confidently tackle these situations, and feel empowered in the work you do as a nurse!
03:00 How do you deal with a patient's angry family member?
07:30 What do you do to still get everything done when you have a needy patient?
12:15 How do you handle a med error?
14:50 What would you do if you're paired with a nurse that isn't open to teaching a student or preceptee?
18:40 Have you ever had a disagreement with a doctor? How would you handle that?
24:15 What if a co-worker makes an unprofessional joke about a patient?
26:30 How do you approach talking to family members about end-of-life or comfort care?
32:00 What questions do YOU have for us!?
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