S5 Ep.1 Nashville Electric Powers Up Experiences Through the Cloud
Jul 02, 2025•17 min•Season 5Ep. 1
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Episode description
In this episode of Level Up CX Tech, we talk with Brent Baker, Vice President and Chief Customer & Innovation Officer at Nashville Electric, about their journey to the cloud, the challenges they faced along the way, and how a cloud-based CX platform is helping Nashville Electric deliver a better customer and employee experience.
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