S1 Ep. 1 Little steps to a successful contact center integration
Apr 29, 2020•25 min•Season 1Ep. 1
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Episode description
Integrations don’t have to a heavy lift. By taking small steps, you can achieve a better customer experience through a more open platform. On today’s podcast, Jack Nichols, VP of Product Management for Genesys Cloud, shares the information you need to use an open platform to integrate your data, giving agents the tools they need—and customers the experience they deserve.
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