In this episode, Galen talks with Aaron Hockel of AltaVista Strategic Partners, a marketing firm that helps contractors grow their businesses. They discuss the significance of comprehensive marketing plans, avoiding common social media blunders, and staying informed about industry trends. Aaron emphasizes the importance of custom marketing plans, partnering with experienced professionals, and staying up-to-date on evolving technologies such as AI-generated content. They also explore the need for...
Apr 12, 2023•37 min•Ep. 18
In this episode, Galen talks with Tetsuya Nakagawa, CEO and Co-Founder of Castagra Products, who discusses his entrepreneurial journey and how Castagra Products came to be. They initially won a competition by Dragon's Den, and though the product wasn't initially meant for roofing, they eventually moved in that direction after winning a stadium project contract over 42 other companies. Tats emphasizes the importance of problem-solving and evaluating situations to determine the best course of acti...
Apr 05, 2023•34 min•Ep. 17
Jeremiah Broz, CEO of Energy Advantage Roofing and Solar, discusses the importance of instilling core values such as gratitude, resilience, accountability, and empowerment (GRACE) in employees. He explains how his company has implemented these values, and how they conduct training, development, and performance reviews. Jeremiah also emphasizes the need for supporting employees and providing a strong value proposition to set his company apart from competitors. He believes in continuous skill deve...
Mar 29, 2023•31 min•Ep. 16
Galen features roofing sales and marketing specialist Andrew Itnyre, who shared his social media strategies for generating leads and building a community of contractors. Itnyre advised creating engaging, high-quality content efficiently to save time and using every aspect of social media platforms, including live videos, photos, and stories. He emphasized the importance of engagement and communication with followers to build genuine connections and friendships instead of just having followers. H...
Mar 22, 2023•38 min•Ep. 15
For business owners who are looking for strategies on how you can build, strategize, and implement KPIs to your team, this episode of the Level Up Claims podcast is for you! Raul Hernandez Ochoa, a Digital Growth Operator and Strategist, talks about the framework and strategies that helped him scale companies, increase revenues, and run different remote teams. Raul unveils what his process is in building criteria and KPIs that can be implemented in operating a business and a team to increase sal...
Mar 15, 2023•32 min•Ep. 14
If you are a business owner looking for answers as to why your business is yet to succeed, this episode of the Level Up Claims podcast is for you! Greg Hayne, founder of the Hayne Coaching Group, unveils the secrets on how he provides businesses with effective coaching and education and helps them maximize their business potential. He has been in the industry for over 20 years and established the Hayne Coaching Group to help commercial roofers build better service departments. As a business and ...
Mar 08, 2023•38 min•Ep. 13
Building a successful business is not just about your brand! If you are a business owner and you’re looking to scale your business, make sure not to skip this episode of the Level Up Claims podcast! Jessica Stahl, the owner of Ignite Results, shares her top secret in developing systems, making connections in the industry, and hiring and recruiting people. Find out how your recruitment, hiring, and onboarding process can lead to the success of your business and how investing in your people can ma...
Mar 01, 2023•29 min•Ep. 12
If you're a business owner looking to level up your branding strategy, don't miss out on the latest episode of the Level Up Claims podcast! Branding specialist Mike Brevik shares his insights on creating a consistent and powerful brand that reflects your company's values and resonates with your target audience. Discover the key elements of successful branding and learn how to attract new customers and build loyalty with your existing ones. Listen in and take the first step towards creating a win...
Feb 22, 2023•39 min•Ep. 11
Continuing with their previous conversation, Galen talks to Steven Bush about his opinion of public adjusters, and what the future holds for the Bush Law Group. Who’s The Guest? Steven established The Bush Law Group, a group of attorneys that is a first-party property insurance law firm dedicated to serving policyholders in their time of need. Their focus is on providing excellent legal representation, compassion, and understanding. Highlights Man of All Trades: Other than being a lawyer, what a...
Feb 15, 2023•29 min•Ep. 10
Galen welcomes Nathan Hirsch to talk about hiring the right people for the job. He is an expert in hiring and has spoken at industry events about scaling with remote talent. One of the challenges with hiring remote workers is their reliability and accountability, but with Nathan’s proven success and experiences and processes, hiring remote workers is made easy. Who’s The Guest? Nathan Hirsch is the founder of FreeUp, a rapidly growing freelance marketplace catering to eCommerce and marketing bus...
Feb 08, 2023•26 min•Ep. 9
Galen welcomes Jack Hanks to talk about working in a corporation becoming a public adjuster and creating his own business and a successful team. He has implemented a four-step training program to improve public adjusting, as well as a weekly event called "Pinot by the Pool" to help his team build personal connections. Jack also discusses how he uses technology to help streamline the process. Who’s The Guest? Jack Hanks comes to Claims Management with over 30 years of experience in the claims and...
Feb 01, 2023•34 min•Ep. 8
Galen welcomes Sam Taggart to talk about building and hiring a successful team. With Sam’s experience building his own personal brand, he shares what the true reality is for sellers: The setbacks, the challenges, and the solutions that can help you put out a successful business. Who’s The Guest? Sam Taggart is the founder of The D2D Association, D2DCon, and the D2D Experts. He is also an avid real estate and cryptocurrency investor. Sam is a leader in the fields of entrepreneurship, business gro...
Jan 25, 2023•43 min•Ep. 7
Galen welcomes Todd Stern to talk about forensic engineering, how it is beneficial to policyholders and carriers, and dealing with different inspections. Todd’s expertise will help guide anyone who is looking to start a career in restoration and insurance work or is expecting to have an engineering inspection. Who’s The Guest? Todd Stern started his roofing career at the age of 16. He quickly learned the trade and how to work with insurance companies. Hurricane Katrina was a pivotal moment for T...
Jan 18, 2023•1 hr 2 min•Ep. 6
Galen welcomes Steven Bush to talk about the appraisal process and how to deal with damages and insurance claims. Steven’s insights will help contractors create better workflows and set expectations so you and your team can succeed. Who’s The Guest? After a year of defending policyholders as a public adjuster, Steven earned a law degree at the Florida Coastal School of Law. Upon his graduation and acceptance into the Florida Bar Association, Steven assembled a team of attorneys, with each indivi...
Jan 11, 2023•30 min•Ep. 5
Who’s The Guest? Chris Schembra is a philosopher, question-asker, facilitator, and “Gratitude Guru.” He spent the last six years traveling around the world, helping people connect in meaningful ways. He is also the founder and the Chief Question Asker of 747, an advisory firm that helps companies create meaningful connections through its 747 Gratitude Experience, an evidence-based framework that helps leaders build a community and strengthen relationships. Summary Galen talks to Chris Schembra a...
Jan 04, 2023•41 min•Ep. 4
2x Best Selling Author Erin King is also the World’s Leading Digital Persuasion Expert. She hosts the SUCCESS Magazine Podcast “On Your Terms with Erin King.” She helps clients ranging from The Academy Awards to Disney to The United States Navy communicate more compellingly online. Off duty, Erin loves playing outside with her husband Hartman, facetime with her family, and is a doting, over-the-top dog mom to a sassy cavapoo named Betty White. Summary Galen welcomes Erin King to talk about digit...
Dec 28, 2022•43 min•Ep. 3
Joey Coleman is the creator of The First 100 Days – a system that is designed to dramatically increase your customer retention and as a result, your bottom line. Joey is a recognized expert in customer experience design and is an award-winning speaker at both national and international conferences. Galen interviewed Joey about the vital importance of the client experience to the continued growth and sustainability of the business. Highlights Client Spotlight: Who is Joey Coleman? What is his mos...
Dec 21, 2022•39 min•Ep. 2
Today we have with us an exceptional leader who has led high-performing teams in the military and in the business world. Our speaker today is Patrick Houlahan. Patrick has had a 27-year career as a fighter pilot in the Marine Corps and is the Founder and CEO of Strategic Leadership Consultants, leading numerous teams and organizations to success in the business world. MILITARY CAREER BACKGROUND: Patrick graduated from The Citadel in 1992 and was commissioned as a 2nd Lieutenant in the United Sta...
Dec 14, 2022•33 min•Ep. 1
Insurance companies are in business to make money, not to spend money. The Level Up Claims podcast helps public adjusters and contractors understand the property insurance loss game and create a winning strategy to help homeowners recover from a disaster. Host Galen Hair talks to industry experts and thought leaders to give you priceless insight so you can maximize your claims and grow your business to the next level.
Jun 08, 2022•1 min•Ep. 1
