The 7 Mistakes You’re Making When a Potential Client Inquires

Are you losing potential bookings without realizing it?

In this episode of The Level Up Podcast, Taylor and Kelley break down the seven most common mistakes wedding photographers and filmmakers make when handling inquiries—and how to fix them to increase bookings.

From responding too slowly to confusing pricing structures, they share real strategies to improve your booking process, make it seamless for clients, and increase your luxury wedding bookings.

If you're a wedding photographer or videographer looking to convert more inquiries into bookings, refine your pricing strategy, and create a smoother client experience, this episode is packed with actionable insights.

In this episode, we cover:
✔️ Why automated responses can hurt your inquiry process
✔️ The importance of responding quickly to avoid getting ghosted
✔️ How to make booking you the easiest choice for luxury clients
✔️ Why pricing transparency improves conversion rates
✔️ The difference between pricing collections and proposals
✔️ How flexibility in communication increases client trust
✔️ The importance of clear payment structures & professional branding

💬 Which mistake have you made in your booking process?
DM us on Instagram @TheLevelUpCo or share your thoughts in the comments on YouTube!

⭐ Enjoyed this episode?
Subscribe, rate, and review to help more wedding photographers and filmmakers grow their businesses and book luxury clients.

Timestamps:

00:00 – 03:00 | Introduction
03:01 – 08:00 | Mistake #1: Lack of Personal Touch
08:01 – 13:00 | Mistake #2: Not Being the "Easy Button"
13:01 – 18:00 | Mistake #3: Slow Response Time
18:01 – 23:00 | Mistake #4: Confusing Pricing & Proposals
23:01 – 28:00 | Mistake #5: Not Meeting Clients Where They Are
28:01 – 34:00 | Mistakes #6 & #7 + Final Thoughts

The next round of The Luxury Mastermind will start in October 2025! We are thrilled to welcome you inside our signature 12 week program. Learn more + save your seat here >> https://thelevelupco.com/mastermind

📲 Love this episode? Screenshot and share it on social media! Tag us on Instagram at @TheLevelUpCo and let us know your biggest takeaway.

The Level Up Co. Resources:
- Wedding Planner Email Templates: https://thelevelupco.com/planner-email-template-bundle
- Elevated Client Experience Bundle: https://thelevelupco.com/client-experience-bundle
- Elevated Shot List: https://thelevelupco.com/elevated-shot-list
- The Luxury Framework Course: https://thelevelupco.com/theluxuryframework
- The Luxury Pricing Mini Course: https://thelevelupco.com/reset

Connect with Taylor , Kelley + The Level Up Co.:
🔗Instagram: https://www.instagram.com/thelevelupco/
🔗Taylor's Instagram: https://www.instagram.com/taylorpetrinovich/
🔗Kelley's Instagram: https://www.instagram.com/618studios/
💻Website: https://thelevelupco.com/