#47: Shirley King - Loyalty Program Manager, IHG Rewards Club & Kimpton Inner Circle
Aug 05, 2020•40 min•Season 1Ep. 47
Listen to this episode in Metacast mobile app
Don't just listen to podcasts. Learn from them with transcripts, summaries, and chapters for every episode. Skim, search, and bookmark insights. Learn more
Episode description
Shirley King has been designing, developing and building loyalty programmes for a luxury boutique hotel brand within IHG Group, including the "Kimpton Hotels Inner Circle" as well as the "IHG Rewards Club" for over twenty-five years.
In this episode of Let's Talk Loyalty, we discuss some of her award-winning programme elements, key principles of creating extra-ordinary experiences for top tier members, as well as some exciting and inspiring updates for her career at a very challenging time for the travel industry globally.
Show Notes:
1) Shirley King - Loyalty Program Manager, IHG Rewards Club & Kimpton Inner Circle
3) Skift - Daily Travel Podcast
6) Flyer Talk
For the best experience, listen in Metacast app for iOS or Android