#196: Loyalty Statistics and KPI's for Success (Short Summary Show)
Mar 14, 2022•8 min•Season 1Ep. 196
Episode description
In this short summary show, we look back on an interview with Mala Raj discussing the key statistics that every loyalty marketer should be measuring, and what success looks like across key industries like retail!
Listen to learn key insights from this loyalty expert from India, a market that's continuing to thrive in so many ways.
Show Notes:
2) Mala Raj, Loyalty and Customer Strategy Specialist, Managing Partner Strategic Caravan International
3) Mala’s LinkedIn post on World Statistics Day as referenced in both episodes
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