42 Communicate Clearly in Crisis

spk_1:   0:00
Well, Thio family podcast where we believe you all fallible and what you do matters things.

spk_0:   0:25
Episode number 42 I'm Justin. Are you okay? Yes, I'm okay. Were mailed to Kobe. Crisis quarantined. My interview itself is worn out. But all you people in this home

spk_1:   0:40
I convert itself is worn out by being stuck in this home. So,

spk_0:   0:45
you know, we just really appreciate for herself. I mean, way have some data. People are listening all over the world, and people are listening from all across the U. S. So, you know, I guess I I just want to say hang in there like this, Will. This will pass, right? Doesn't mean it's gonna be easy. Doesn't mean that the unicorns and the leper cons are just around the corner. Right. Lever Cons kind of scare me.

spk_1:   1:11
So it's good. There are no leprechauns around the corner.

spk_0:   1:13
Right? Right, Right. But, you know, hang in there, we're gonna make it, um, and it's just it's a sad time. It's a hard time. It's a sad down.

spk_1:   1:21
Yeah, and I think we're gonna do an episode on that soon. Right? Just like it's just hard

spk_0:   1:26
for my own psychology.

spk_1:   1:27
but And it kind of playing on building on it being hard. So we recorded a podcast about communication, and it was really funny. Actually, I was like, That was one of our best, I guess, ever. And then it got deleted off the computer. Yeah, way. We're going to try to replicate it. It won't be the same

spk_0:   1:50
radio Facebook Live you go.

spk_1:   1:51
You can go back and watch it on Facebook. Live

spk_0:   1:53
talk a little bit different angle. Just only communication part because I think it was. Anyway, whatever I was like, Let's just talk in the communication cause that seems to be where the rubber meets the

spk_1:   2:04
road these days. I don't

spk_0:   2:05
know what it hit to hit something I know hits the road, hits the fan something. Okay, so we have a story about communication without in our life. Thankfully, now our room is painted. Took three coaches on the windows and the two doors and I was about to cry, but it's okay.

spk_1:   2:22
And it was It is now painted. But this story happened before that project was finished.

spk_0:   2:27
Yeah, in the middle of that project. So go ahead. Right side.

spk_1:   2:30
So I'm still trying to make some drop off deliveries for my health and wellness business. Right? So I had left to go run, drop stuff off for people,

spk_0:   2:41
okay? And we had you had started with the white roller, right? So I was looking for the white roller. You were gone

spk_1:   2:47
several days before we had done the first coat.

spk_0:   2:51
I need the white roller that we had painted white paint with. I need the handle part. And I searched and I searched on. I searched around this house. I mean, we have ah, like an apartment building over here beside us. We don't use it for apartment, but it's junk storage or distorted right now. I looked all over that. I got my oldest son. I got a couple of boys. Hey, help me look for this. I got roped into that. I kept looking. I finally just said You know what? I'm gonna take a nap. Because I was just frustrated. I was like, I'll be a better person if I can lay down for 10 or 15 months and just recoup. Right? So I woke up, called you four or five times. No one answered the phone,

spk_1:   3:35
but it wasn't because I was being a punk. I was dropping stuff off the addresses. I didn't know where they were. Had to use my phone on the map system to find them. And I only had, like, 3% battery left,

spk_0:   3:47
right? Of course. I did not know that.

spk_1:   3:49
I know you didn't know that.

spk_0:   3:51
Not that matter. Out of said, bring the charger with

spk_1:   3:54
you and I had a charge. It wasn't charging very quickly. Okay, wait. So he was trying to get ahold of me. I didn't realize that he needed anything.

spk_0:   4:03
Even though I told you I was gonna paint. See, this all stars it all up again, like, Hey, I'm gonna paint you. Okay. Anyway, whatever. I get a hold of you, you know, you call me, you call the house.

spk_1:   4:14
Call that you? I saw you try to call. Oh, yeah. Try to call right. So the kids would help me clean up. I had told everybody Just take everything out to the building when we got done. So when you asked me where

spk_0:   4:28
I was very aggravated. I said, Where is the white? The white roller? Where's that? Where's the

spk_1:   4:32
bankroller? It's in the building. I don't know. I don't

spk_0:   4:34
know where it is, like defensive, because I ask, like attacking, attacking. And you were like the visit. I don't know where it is. I was like, Well, I can't find anywhere. I've looked for like, an hour now, okay? I don't know. And you're like, Oh, wait,

spk_1:   4:47
wait, wait. I

spk_0:   4:51
was already rolling my

spk_1:   4:52
eyes on you, right. Oh, wait, wait, wait me Glad you're laughing. Told me that if I would, like, double wrap the roller in plastic bags and put it in the refrigerator that it would stay usable the refrigerator. So I was like, Well, did you look in the refrigerator? It's not even like a regular refrigerator, because we have so many people that we feed. And because we farm and have a lot of stuff at one sometimes or garden. Anyway, we have two refrigerators. I had not think I never called her mind

spk_0:   5:32
a little. Hey, I should look in the refrigerator for the paint roller

spk_1:   5:35
in the storage building,

spk_0:   5:37
in the storage building. So, um yeah, I think the conversation pretty quick after that, right?

spk_1:   5:44
Sure. Use it. Uh, bye. Okay. Thanks. Love you. I

spk_0:   5:47
made sure to say, I love you, I love you. I don't think I'm in it, though. The moment So anyway, the room is painted. We have reconciled our differences and all is good in the world. Yes, but here's

spk_1:   6:04
what I think. The thing that it highlights is that when there's high stress and there's high stress for everyone on the planet right now,

spk_0:   6:13
and if it's not, you need to go therapy, like right now, 20 100 help line.

spk_1:   6:19
So if you're in a high stress situation, things have to be simple,

spk_0:   6:24
right? And your communication has to be very simple. Yes, and with all you if it like our house and some people are out working like shout out to Brad, he's UPS driver out in Houston, grinding it out with more packages. Some of his packages have been more than like Christmas time. Wow, because nobody's ordering. Nobody's going out is concerned. So he's like their lifeline, right? So even though he's out working, it's stressful because he's having to see and hear stories. And people who are usually friendly might not be so friendly anymore, right? You know, that's that's hard. That's hard on him. So it's a stress on him. Stress on his family, even though he's out doing his normal thing, right? No, it's like, Wow, that's pretty stressful.

spk_1:   7:03
Yeah, I think everybody is pretty much there. Very few people are actually at their normal place. Most people are either working a lot more or working a lot less. Both of those air stressful situation. Right? So your communication in that time has to be really clear,

spk_0:   7:19
right? So we're gonna talk about communication because we need to work on this theme. First thing. We talked about being constant communication. You need to have constant communication. This is something we've not done real well with our kids.

spk_1:   7:32
Right? I think we've done a decent way.

spk_0:   7:36
Welcome, Name a couple of both ways. I've got the bonds in communication. You dropped the ball. It just happens. But we need clearly You need to have some kind of gathering phone calls. Something group calls if it's a business, even almost every day now, I would say because things are changing and not not that our kids need to know the national news and what the headlines are, but we need it. We need to keep them updated right on whatever is going on. Yeah, you and I have to communicate clearly. What's going on? Hey, today I've got X, y and Z because a lot of your meetings have changed. A lot of my stuff has changed at night. When I work at night, right, that's been different, all right, so it's like, this is the last stuff that changes.

spk_1:   8:22
And I think whenever there's limited resource is of any kind, you have to communicate better about those. So in our house, we live way out in the boonies, and so we do not have very good Internet compared to most Americans. And so we're like having to ration the Internet. Like if I have a business meeting, no one in the house can do anything else on the Internet, right? And you know, likewise for you and for the kids if they have online school stuff, so having to really communicate because there could be a lot of frustration, we're all just trying to get our work done right. But it's easy to get in each other's way that way,

spk_0:   9:01
right? And trust us, we have contacted every Internet service were like, I'll just use your cell phone. Yeah, I can't make a can't make a call from anywhere in my home. It's like less than one bar

spk_1:   9:13
way. It's a blessing because if the zombie apocalypse happened, we would be the last place that zombies would make it too, right? Right. We're also the last place Internet of the cell phone companies. Right Way didn't have

spk_0:   9:24
electricity. That's that's good.

spk_1:   9:26
We do have electricity.

spk_0:   9:27
So our communication constantly constant daily communication, intentional communications. Another thing we have written down you and I basically say every morning. Hey, what's your three, either in morning or night? What's your three goals for today or tomorrow? Right, because those have changed a lot, you know? So it's like having my three goals are 123 and then a lot of times, even during the day, you've been like, Oh, mine number three. My meeting here got moved or got canceled, or we're having to do this now or something. You know what I mean. You've had a lot of that, but I feel like it's been great for us because we're Maur in ST. Do you feel like that? I feel like we are like the stresses of what you're dealing with aren't better. But I feel like we have a better understanding of what right? Like what? Page? Okay. You think I'm completely lying? Okay, whatever.

spk_1:   10:19
I think you're right. I think you're right. And I think one thing is just really having a boil. Everything down to the most simple level possible.

spk_0:   10:27
Right? Right, right.

spk_1:   10:28
It's too stressful to, like, try to communicate and complex terms, right? We just need

spk_0:   10:34
if you're sending out e mails, send out bullet points less, in a sense, right, Simmons, Or less. If you're talking to eat, we us like I was like, Hey, watch it. Three goals. You don't have to tell me the complexity of the meeting that you're trying to navigate Your guy. I've got meeting 11. I got a meeting at one. I've got a meeting in three like that's That's kind of what it's become, right? I've gotta teach this. I've got to do this. I've got to do this like it's been simple.

spk_1:   11:00
Yes, because I think particularly right now, when everybody that I've ever done business with as a customer as a client, as anything, is sending emails and messages saying these air what we're doing to in response to Cove in like, there's a flood of communication heading our way. And so, having to be really careful about, like, just the specifics and hidden high point,

spk_0:   11:29
Yeah, it won't get read. People are getting overwhelmed and they're not reading. They're not just I just I've quit reading stuff I should be reading when I get stuff coming in. Yeah, Skim, skim. Done.

spk_1:   11:41
Like I'm trying to really, like, highlight and bold the things that are most important when I communicate with people.

spk_0:   11:46
Right? Right. So

spk_1:   11:47
even kind of verbally with you,

spk_0:   11:50
you know,

spk_1:   11:50
like, 11 o'clock one o'clock. Three o'clock?

spk_0:   11:52
Yes. Yeah. And even with our kids, Yes. We're trying to keep something simple with them. Hey, guys, we can't. We're going to see our family because we just missed Easter gathering. That's like 60 people, right? We had to keep it clear. I feel like concise with them like No, this is continued. We didn't go into all the details of whatever. Okay? And they just kind of bounced moved on, Right? Right. Yeah. Okay. So keep your communication constant daily, but keep it simple and keep it very intentional. what your goals are. We need to do that with our kids. We haven't been hitting. The goal is quite as Muchas now. I say that our oldest son, now he's been get up at six o'clock running, right. I think he's been like he understands the stress and all this stuff, and he's been getting after it like he's been really, like exercising early. He's done by seven, and I mean, that's That's pretty good for him tonight.

spk_1:   12:50
Holes in his mind that in his mind he has a picture of what he wants to be like when all of this is over, right? And so he's created his list of what has to happen in order to be that

spk_0:   13:02
person he's going. Yeah, he's got a pretty cool list of stuff. Yeah, wait, we should have him on here Having problems?

spk_1:   13:07
No,

spk_0:   13:08
because it's pretty exciting. So yeah, so communicate clearly simple, thereby stressed. Nobody needs up. Charlie Brown, Teacher.

spk_1:   13:18
Yeah, and I'll leave you guys with this thought and this was like in the best of times, my personal theory, because there's lots of things you can look at the talk about how many words women use in a day compared to how many words menus in a day, because we have, like, double the number of words we typically speak. But I have a working theory that we have double the number of words that we can hear and process, too, because at some point, even on a great day in our marriage, I'll talk. And I could just tell like the lights are not on. You are not processed

spk_0:   13:54
probably after like it's you know, it's after five right now. So it's going to hit that

spk_1:   13:58
time. So I just know you're worried you're up for the

spk_0:   14:03
name. So hang in there, people. Um, you're doing well. Yep. We're gonna make it.

spk_1:   14:09
We are

spk_0:   14:09
going to survive. You should feel some stress. That's okay. The other day I got incomplete, overwhelmed just with things I couldn't control. Right? So take it back to the very simple things. What can I control? I can communicate with people and do that simply clearly. Regularly regularly.

spk_1:   14:29
Very good. Thank you guys. So much for taking time to listen to us. If you want a funnier version, go look at it on Facebook. On our less stress. I think

spk_0:   14:38
it was. I think you like laughing in, like trying to catch a breath.

spk_1:   14:43
I know. I don't think you

spk_0:   14:44
saw that. I was still very frustrating. It touched a nerve.

spk_1:   14:48
It was more emotional one

spk_0:   14:49
way, because I was still

spk_1:   14:54
most of all, we want you to remember that you are valuable in what you do matters. We would love to communicate with you and connect with you on our website on Facebook Instagram. Thank you.