Listening is a critical skill to increase the impact of Learning and Development professionals. Our guest, Shaheen, shares her personal journey with deep listening and how that has increased her effectiveness in her work. We weave this theme in with the story of Project Oxygen Mask, a mental health campaign conceived after noticing her own mental state and listening to others in the organisation to understand their experience. The campaign, designed in conjunction with a mental health expert in ...
Dec 05, 2022•52 min•Ep. 113
Siva Kulasingam, the Digital Learning Manager at Coles, believes that "data is a beautiful thing." He joins me with Andrew Bloye from ClearXP to discuss how his team is working with xAPI data after implementing a Learning Experience Platform (or LXP) and Learning Record Store (or LRS) several years ago. We discuss how both guests think about the learning technology stack and the case to invest in both an LXP and LRS so that you can work with xAPI data. Get a clear explanation of the technical ja...
Nov 21, 2022•59 min•Season 1Ep. 112
Following the pandemic, the nature of work and the expectations people have of the workplace and employers have shifted significantly. In this episode of Learning Uncut, I am joined by Hannah Conkey, the Head of Learning and Organisational Development at the Royal Automotive Club of Victoria – RACV for short. Hannah shares how the RACV have reviewed their Employee Value Proposition, updated leadership development and how her qualification in neuroscience helped to inform their approach. Host: Mi...
Nov 07, 2022•59 min•Season 1Ep. 111
Kate Fraser from the Australian Association of Social Workers joins me to discuss a blended learning program for clinical supervisors developed in partnership with Family Safety Victoria. She is joined by Dr Kuva Jacobs from RedPoint Consulting who worked on the design and development of the program. Some interesting design considerations shaped this program, including a high need for psychological safety for participants due to lived experience of trauma, peer support through coaching circles, ...
Oct 24, 2022•59 min•Season 1Ep. 110
Pene Barton, VP People and Remote at Noissue joins me for this episode of Learning Uncut, where we discuss the near-universal challenge of keeping people connected, learning and performing while working remotely. We look at how Noissue has tackled this challenge as they scaled a global workforce. Pene discusses relevant approaches and tips including the development of employee journey maps and integrating 'showing your work' into the operating rhythm. Pene also discusses a range of tech tools th...
Oct 10, 2022•55 min•Season 1Ep. 109
The Special Broadcasting Service (SBS) is Australia's multicultural public broadcasting service across a range of media. Brett Archer, their Capability Development leader, discusses how they have taken a strengths-based approach to leadership development. He has extended this to identify and leverage organisational strengths for learning purposes. If you can make it to Sydney 8-9 November 2022 join Brett and me at the L&D Innovation and TechFest where we'll both be speaking. Transcript and r...
Oct 05, 2022•58 min•Season 1Ep. 108
Katrina Moss from Shopify updates on the embedding of growth mindset in practices across the organisation, including as a key foundation for learning. One exciting new development in the work of L&D at Shopify is to support the effectiveness of work teams. The organisation is now digital by design, with teams spending very little time physically together. They are being very deliberate in ensuring that teams have a small number of well designed gatherings each year that build trust, connecti...
Sep 12, 2022•51 min•Season 1Ep. 107
This special edition of Learning Uncut is a sequel to season two of the Learning Uncut Emergent series – Taking Bold Action. In this season the Emerging Stronger Team, Michelle Ockers, Laura Overton and Shannon Tipton explored the strengths that L&D require to take bold action. We incorporated insights from this series into our public 2022 Emerging Stronger masterclass. Emerging Stronger is now an industry initiative which is supported by a number of partners across the industry who share ou...
Aug 29, 2022•51 min•Ep. 29
Sebastian Tindall from Vitality is a return guest. In episode 66 he spoke about their resource-led learning strategy. He returns to discuss how this strategy has evolved since late 2020, including the introduction of digital adoption platforms and expanded use of metrics to enable and demonstrate business impact. If you are serious about taking a business first mindset and impacting organisational performance in your role as a learning and development professional, you'll get a lot out of this c...
Aug 15, 2022•57 min•Season 1Ep. 106
Kelly Hopkins joins us from Kathmandu to discuss how his small L&D team has taken big strides to support learning for their workforce of 1,800 people, many of whom are frontline staff in retail outlets. The most important element of their learning strategy is coaching, which they've enabled not only with technology but also with smart analog resources that are easy and effective to use in their retail workplace. Kelly describes what learning looked like when he joined the organisation almost...
Jul 18, 2022•1 hr 1 min•Season 1Ep. 105
In Episode 103 we spoke with Zoe Freeman about the Waka Kotahi New Zealand Transport Agency organisational learning strategy, titled 'Becoming a Learning Organisation.' She mentioned that she had worked closely with Claudia Faletolu, Kaitohutohu Mātua, Āheitanga Māori (Māori Strategy Advisor) in the Centre for Learning and Development at Waka Kotahi. Claudia joins us to discuss how Te Ao Māori (Māori world view) was deeply woven into this learning strategy. Host: Michelle Ockers Transcript and r...
Jul 04, 2022•1 hr 6 min•Season 1Ep. 104
Becoming A Learning Organisation is the title of the Waka Kotahi New Zealand Transport Agency's learning strategy. Their learning strategy is their roadmap to becoming a high-performing learning organisation. Zoe Freeman, the Strategic Advisor in the Centre for Learning and Development, discusses how the strategy was created. Key aspects of their approach include deep engagement across the organisation, deliberate preparation of the L&D team, and being informed by Māori worldview. The result...
Jun 20, 2022•1 hr 4 min•Season 1Ep. 103
In the spirit of reconciliation Learning Uncut acknowledge the Traditional Custodians of Country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present. Reconciliation is an important issue and piece of unfinished business in Australia. It is about strengthening relationships between Aboriginal and Torres Strait Islander peoples and non-Indigenous peoples, for the benefit of all. In this episode we will hear about how Origin has...
Jun 06, 2022•49 min•Season 1Ep. 102
Helen Sedcole, the Chief People and Culture officer at Z Energy, discuss how they are approaching leadership and leadership development for a different future. There is no pushing people through standard modules and declaring that they are 'done.' Rather leadership development is seen as continuous process that it is part of everyone's work to take responsibility for and engage within the context of their work. It's timely that I speak with Helen this week as it coincides with the L&D Innova...
May 23, 2022•55 min•Season 1Ep. 101
Today's episode marks the milestone of Learning Uncut's 100th episode. Nigel Paine joins us to mark this special milestone. He has a short conversation with our regular host, Michelle Ockers, about how she finds stories and guests, and puts the podcast together. The first episode came out on the 12th of June 2018. Four years later, we've had 118 guests who have willingly talked about their work in L&D in their organisations. Thank you to every one of those guests, as well as the listeners fr...
May 09, 2022•1 hr 7 min•Season 1Ep. 100
Lil Ryan from Anglicare SA and James Stack from Obvious Choice discuss the use of a mobile learning app by frontline workers in the aged care sector. This story is an excellent example for those who are interested in using evidence informed approaches from learning science to improve the effectiveness of learning solutions in their organisation. The app used spaced repetition and retrieval practice to build the confidence and knowledge of aged care workers supporting residential dementia care pa...
Apr 25, 2022•51 min•Season 1Ep. 99
In the wake of the shift to remote working during the pandemic the need to connect and collaborate effectively was amplified. We continue to explore what this looks like in evolving hybrid working models. At the same time there has been a resurgence of interest in social and collaborative learning. In the 2022 Global Sentiment Survey recently published by Donald H Taylor we saw a global rise in support over the past two years for collaborative and social learning. In light of this I've decided t...
Apr 11, 2022•57 min•Season 1Ep. 98
In this episode of Learning Uncut I speak with Peta Pocock about how leadership development has changed at the Australian Bureau of Statistics since the start of the pandemic. The shift to remote work gave their L&D team to the opportunity to innovate. This is an archetypal story of learning innovation during covid times. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/97/ Podcast information and more episodes: https://learninguncut.global/podcast...
Mar 28, 2022•58 min•Season 1Ep. 97
Emma Evans, the Oceania Women's Football Manager and Annie Kennedy from Capability Group discuss the Oceania Women's Football Development capacity building program. While this development program preceded the Oceania Women's Football Strategy, it's one of a series of initiatives that is giving women more opportunities in the game and is using football as a tool for social change across eleven Pacific nations. The program supports Womens Development Officers in each country to develop their leade...
Mar 14, 2022•56 min•Season 1Ep. 96
Jane Calleja discusses how Weber develops the product knowledge and confidence of independent retailers to sell their range of barbecues. When covid limitations and travel restrictions made face-to-face workshops impossible they had to come up with a new approach to provide the critical elements of a product and flavour experience. In a period of skyrocketing demand in the homemaker segment in 2020 they achieved impressive participation levels in this optional program and successfully launched a...
Feb 28, 2022•52 min•Season 1Ep. 95
Boldness is the willingness, confidence and courage to take risks. The recent Learning Uncut Emergent series explored core strengths that L&D needs to take bold action. In today's solo Elevate episode Michelle Ockers discusses why it's important for L&D to take bold action right now. While gaining credibility and respect are strong internal motivators for many, there is a far greater calling for L&D right now. Organisations need to reimagine work, restore trust and genuinely reengage...
Feb 21, 2022•14 min•Ep. 18
Explore the use of interactive 360 Virtual Reality simulation for training on protocols for acute stroke patient hospital admission. Jatinder Minhas, consultant physician in an acute stroke team, and video director Laura Cade from Video Interact discuss how the video was planned, filmed and produced, and the rich, high-fidelity user experience. This is a great example of learning innovation generated because of the constraints on face-to-face training during the pandemic. Host: Michelle Ockers T...
Feb 14, 2022•1 hr 3 min•Season 1Ep. 94
What do you do when you can't find the technology that you need to realise your vision for digital learning in your organisation? When faced with this situation Siva Kulasingam form Coles Group went out to the market to find a partner who was bold and open enough to experiment, test and learn with them. He is joined by Rod Beach from Liberate Learning to discuss how they took risks and pushed boundaries to create App e-Learn. Host: Michelle Ockers Transcript and related resources: https://learni...
Feb 01, 2022•49 min•Season 1Ep. 93
Emergent podcast hosts Michelle Ockers, Shannon Tipton and Laura Overton discuss key themes from Season 2: Emerging Stronger – Taking Bold Action. In this season we explored the core strengths that L&D professionals need to take bold action. In the first five episodes of the season we spoke with five L&D professionals about the their experience of taking bold action, the core strengths they drew upon and how they developed these. In our final two episodes we drew on insights from organis...
Jan 25, 2022•24 min•Ep. 28
After speaking with five L&D professionals about their personal experience taking bold action it's time to bring in expertise from other domains. What can we learn from behavioural science to help us develop core strengths to take bold action? Andrea Day shares insights from her work leading Best At Digital, who draw upon behavioural science extensively to design and develop digital solutions that drive change. Learning Uncut founder and podcast host, Michelle Ockers, shares her personal exp...
Jan 24, 2022•53 min•Ep. 27
After speaking with five L&D professionals about their personal experience taking bold action it's time to bring in expertise from other domains as we explore strengths for L&D to take bold action. Change is the key theme of this discussion. Psychologist, Dr Celine Mullins, shares insights from cutting edge research in neurobiology and neuroscience on how we can play the inner game to support bold action, even in tough times. Seasoned industry leader Laura Overton shares her personal exp...
Jan 17, 2022•58 min•Ep. 26
Exploring strengths that L&D professionals need to take bold action. We ask Catherine Tibbs and Dinye Hernanda, participants in the Emerging Stronger 2021 masterclass, three big questions: What are the opportunities for L&D professionals who seek to create change and impact? When the going gets tough, what core strengths help L&D professionals to thrive? What can we do to build these strengths? Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podca...
Jan 10, 2022•50 min•Ep. 25
Exploring strengths that L&D professionals need to take bold action. We ask Myra Roldan three big questions: What are the opportunities for L&D professionals who seek to create change and impact? When the going gets tough, what core strengths help L&D professionals to thrive? What can we do to build these strengths? Host : Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/em-24/ Podcast information and more episodes: https://learninguncut.global/p...
Jan 03, 2022•39 min•Ep. 24
Exploring strengths that L&D professionals need to take bold action. We ask Hayley Curcio three big questions: What are the opportunities for L&D professionals who seek to create change and impact? When the going gets tough, what core strengths help L&D professionals to thrive? What can we do to build these strengths? Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/em23/ Podcast information and more episodes: https://learninguncut.global/p...
Dec 27, 2021•40 min•Ep. 23
Exploring strengths that L&D professionals need to take bold action. Laura Overton asks Adam Harwood three big questions: What are the opportunities for L&D professionals who seek to create change and impact? When the going gets tough, what core strengths help L&D professionals to thrive? What can we do to build these strengths? Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/em22/ Podcast information and more episodes: https://learningunc...
Dec 20, 2021•47 min•Ep. 22
