Learning Uncut

177: 2025 End of Year Review – Michelle Ockers and Michelle Parry-Slater

In this year-in-review episode, Michelle Ockers and Michelle Parry-Slater reflect on 2025 through the lens of Learning Uncut. They discuss professional highlights, patterns emerging across the podcast's case studies, and what the year revealed about relevance, value and the human role in L&D. The conversation explores learning culture, co-design, learner agency and the normalisation of AI, alongside reflections on community, lived experience and the evolution of the podcast itself. Host: Mic...

176: Mentoring That Works: Lessons from Construction – Jana Clyde and Jo Farrell

This episode explores NAWIC ACT's award-winning mentoring programme for women in construction. Jo Farrell from Build Like a Girl and Jana Clyde from Wisdom Learning discuss addressing gender equity challenges through structured mentoring. They cover participant matching, workshops, psychological safety measures, and the importance of time in building trust. Jo shares her journey from apprentice to mentor, whilst Jana explains key design principles. The conversation examines retention challenges,...

175: AI in L&D: Race for Impact – Donald H. Taylor

Donald H. Taylor joins Michelle Ockers and co-host Michelle Parry-Slater to unpack findings from the latest instalment of his multi-year research on AI in L&D, conducted with Eglė Vinauskaitė: The Race for Impact . They discuss how AI has reached an inflection point, becoming a standard part of the L&D toolkit, along with its growing use in research and analysis. The conversation also examines three possible futures for L&D emerging from the research, each with implications for how t...

174: Crafting a Learning Culture – Hannah Ryan

Hannah Ryan, Learning and Capability Manager at Versent, joins Michelle Ockers to share how she helped shape a vibrant learning culture at the Australian technology consultancy, recognised with the 2025 AITD Excellence Award for Best Learning Culture. As Versent's first and only L&D professional, Hannah reflects on how she reshaped her role managing an LMS and leadership program to enabling learning in the flow of work. The conversation dives deep into Craft | 180 , a peer-led, program desig...

173: Frontline Leadership Development in a Tech Environment – Matthias Nauwelaers

Matthias Nauwelaers, Learning Experience Lead at Imec, joins Michelle Ockers to discuss how Imec is building the capability of its frontline people leaders. In a fast-growing, highly technical R&D environment, consistent leadership is key. Matthias shares how Imec replaced ad hoc, inconsistent manager development with a scalable, structured program grounded in real work, peer support, and behavioural change. Learn how they engaged stakeholders, designed for busy experts, and built momentum t...

172: Human-Centred Approach to AI Literacy – Christine Gaynor-Patterson

Christine Gaynor-Patterson joins Michelle Ockers to share how she and her L&D team enabled 10,000 professionals in a large US-based organisation to support workforce AI literacy. Drawing on her blend of experience in education, change management and learning design, Christine approached AI as a tool to enable humans to do better work. She discusses her team's framework for AI literacy, change enablement strategies, and how they tailored support at scale. A practical, example of how L&D c...

171: AITD L&D Capability Framework – Ben Campbell and Lisa Elias

Michelle Ockers is joined by Ben Campbell, CEO of the Australian Institute of Training and Development, and organisational capability expert Lisa Elias to discuss the development of AITD's first-ever L&D Capability Framework. In addition to being our podcast host, Michelle was the Project Lead on this community-driven initiative, and offers insight into how the project came to life, its collaborative design process, and what it offers the Australian L&D profession. The trio explores the ...

170: Rethinking Learning: Autonomy Over Content – James Swift

When James Swift moved from Sales into his L&D role at Leyton UK, he started as many do—trusting the 'L&D experts', buying content, and chasing engagement. But it didn't deliver results. So he flipped the script. In this episode, James shares how he built a culture of accountability, motivation, and autonomy—putting learners in charge of their own development. Discover how informal coaching evolved into a structured pathway, and why trusting people to learn their way outperformed content...

169: Empowering Peer Learning at One Zealand – Angela Forde, Lane Hannah and Dan Hibberd

Lane Hannah and Ange Forde from One New Zealand, alongside Dan Hibberd from Makeshapes, discuss how One New Zealand transformed its learning model to enable consistent, scalable, and engaging learning. The shift was driven by the need to support a diverse workforce across locations and roles, particularly during a major brand transition. The trio explore how peer-to-peer learning, supported by the Makeshapes platform, were used to foster collaboration, build capability, and support innovation - ...

168: KPMG's AI Learning Academy – Amy Vig

How do you equip a workforce for an AI-enabled future? Amy Vig from KPMG Australia joins Michelle Ockers to share the story behind KPMG's AI Learning Academy. Amy discusses how her team fostered innovation, psychological safety, and continuous learning while navigating rapid technological change. Discover practical insights into designing an internal learning solution that blends self-directed learning, curated pathways, and hands-on practice with emerging AI tools. A rich, real-world example of...

Elevate 44: Stretching Your L&D Budget Further

In this episode, Michelle Parry-Slater returns to Elevate to explore how L&D professionals can make their budget stretch further. With the current environment of budget constraints and rising business expectations, Michelle and Michelle Ockers share practical approaches to prioritising spend, aligning learning with business needs, and tapping into existing resources—both internally and externally. From curation and internal podcasts to cross-functional budget partnerships, leveraging existin...

167: Inside the Design of a Learning Design Qualification – Keith Heggart

Keith Heggart from the University of Technology Sydney joins Michelle Ockers to discuss the creation of the Graduate Certificate in Learning Design. He takes us behind the scenes of the design process—how he spent months consulting with industry experts, developing learner personas, and challenging traditional university structures to create a program that is fast-paced, practical, and immediately useful. Keith also shares key insights on the growing demand for learning design expertise, the cri...

Elevate 43: Current Practices in Leader Development

In this episode of Learning Uncut Elevate, Michelle Ockers speaks with Catherine Lombardozzi about her latest research with the Learning Guild, which explores how leadership development strategies are evolving. Catherine set out to understand what's changing in leadership development and how organisations are adapting to post-pandemic realities. Her findings highlight three key shifts: greater emphasis on experiential learning, more sustained and blended approaches, and an increasing focus on re...

166: Building Real World Skills for Structural Engineers – Alex Jovanovski and Moly Ashtari

Australia has a critical structural engineering skills shortage, yet many qualified graduates and migrant engineers struggle to find jobs. In this episode, Michelle Ockers talks to Moly Ashtari and Alex Jovanovski, co-founders of Learnpedia. Moly shares her personal challenges as a migrant engineer seeking local experience. Alex highlights difficulties small businesses face hiring skilled engineers. They discuss creating Learnpedia to provide project-based traineeships combining real-world proje...

Elevate 42: Bridging the Gap: Reskilling Women in Tech

Australia's tech sector faces a critical skills gap. Women – who make up just 30% of the tech workforce – represent the largest untapped talent pool to close this gap. Michelle Ockers speaks with Kade Brown from RMIT Online and Rhiannon Yetsenga from Deloitte Access Economics about their latest research report into skills and talent diversity in Australia's tech workforce. They explore the key findings of the report, including the scale of the skills gap, why women are the biggest untapped oppor...

165: Personalising Leadership Development – Mark Saddic and Terra Wallace

Elevate 41: L&D Global Sentiment 2025

The 2025 Global Sentiment Report has been released, capturing the pulse of L&D professionals worldwide. In this episode, Michelle Ockers speaks with Donald H Taylor about the key findings and what they reveal about what L&D is paying attention to in 2025. AI continues to dominate conversations, but there's also continued interest in skills and data, with the creating value on the rise again. Don shares insights on why these trends matter, how they vary across different regions, and what ...

164: Customer Service Performance Campaign – Ryan Byrne

Ryan Byrne, Senior Manager of Capability and Learning at Sydney Trains joins host Michelle Ockers to discusses the "First Impressions Count" performance campaign. This campaign focused on enhancing customer service through station cleanliness, uniform standards and empowering and engaging staff. Ryan shares insights on using employee feedback to identify barriers and build respectful, actionable solutions. He also highlights how Sydney Trains engaged staff via competitions, incentives, and real-...

163: McKinsey's Feedback Skills Surge – Lisa Christensen

In this episode of Learning Uncut, Michelle Ockers and co-host Laura Overton are joined by Lisa Christensen, Director of Learning at McKinsey, to explore the organisation's innovative approach to enhancing feedback skills. Lisa introduces the Receive to Grow program, a targeted initiative designed to help employees build the skill of receiving feedback effectively - a critical competency in McKinsey's fast-paced and high-performance culture. Lisa delves into McKinsey's broader feedback surge str...

Elevate 40: Shift Your Thinking

Michelle Ockers is joined by Dr. Cathryn Lloyd, founder of Maverick Minds, to explore how L&D professionals can shift their thinking and support others to shift their thinking. Cathryn shares how her own experiences of personal and professional transformation led to her work in helping individuals and organisations think differently. They discuss why shifting thinking is crucial for L&D professionals who are responsible for supporting learning, change, and capability-building in their or...

162: Driving Engagement with Microlearning and Gamification – Catherine Sharpe and Mark Eggers

In this episode of Learning Uncut, Catherine Sharpe (Blackmores) and Mark Eggers (Yarno) join Michelle Ockers to discuss their award-winning learning solution. Recognised at the AITD 2024 Excellence Awards for both Best Use of Technology for Learning and Best Use of Gamification or Simulation, their initiative tackled the challenge of embedding financial acumen across Blackmores' diverse, multilingual workforce. Catherine and Mark share insights on leveraging gamification, microlearning, and dat...

161: Blended Learning with Business Impact at ANZ – Millie Law

In this episode of Learning Uncut, Millie Law discusses a highly successful blended learning initiative at ANZ Bank that won the 2024 AITD award for best blended learning solution. The program focused on developing business development capabilities among home lending specialists. The solution combined self-paced learning, peer workshops, and practical application, with strong support from internal coaches. Through careful performance consulting, collaboration and a focus on mindset shifts, the p...

160: Playbook – Artificial Intelligence in L&D

In this special episode of Learning Uncut, Michelle Ockers presents an AI playbook for Learning and Development professionals. Drawing from conversations with industry practitioners throughout 2024, she distills key principles and practices for implementing AI effectively in L&D. The episode explores how organizations can move beyond the hype to create real value with AI, offering practical guidance whether you're just starting your AI journey or looking to scale existing initiatives. A refl...

159: 2024 End of Year Review – Michelle Ockers and Chemène Sinson

In this special end-of-year episode, Michelle Ockers and Chemène Sinson reflect on the key themes explored in the 2024 Learning Uncut podcast episodes and connect them to broader trends and conversations in L&D. This year's standout themes include moving from talk to action with AI, adopting skills-based approaches, fostering community and collaboration, and driving real behaviour change. Underpinning it all is the vital interplay between humanity and technology. From stories of professional...

158: A Self-Directed Learning Experiment – Matthew Murray and Sydney Cannon

This episode of Learning Uncut offers a rare 'before and after' look at the design, execution, and outcomes of a workplace learning campaign. Michelle Ockers speaks with Matthew Murray, VP of Digital Learning, and Sydney Cannon, Senior Manager of Learning Engagement at Bain & Company, about their October Skills Boost campaign. The episode starts by exploring exploration their low-resource, email-driven approach to fostering self-directed learning among functional professionals. Seven weeks l...

157: APS L&D Community of Practice – Adam Le Nevez and Adrian Manning

In this episode of Learning Uncut, Michelle Ockers is joined by Adam Le Nevez and Adrian Manning from the Australian Public Service (APS). They explore how the APS L&D Community of Practice (CoP) fosters collaboration amongst L&D teams across over 100 agencies. They discuss the unique challenges of building capability in a decentralised system with over 170,000 employees and how the CoP helps reduce duplication, share best practices, and build professional networks. They also highlight t...

156: Skills Portfolio Management at Scale – Cameron Hedrick

Michelle Ockers speaks with Cameron Hedrick, Chief Learning Officer at Citi, about the complexities and opportunities of skills portfolio management. Cameron shares his insights on moving beyond traditional job roles to focus on skills as organisational assets, and how this shift can enhance workforce planning, internal mobility, and overall business resilience. They discuss the challenges of implementing skills management at scale, from building dynamic skills taxonomies to integrating multiple...

155: Innovating with Generative AI in Education – Brad Hodge

In this episode of Learning Uncut, Michelle Ockers is joined by Brad Hodge, health innovator and educator at La Trobe University, to explore the role of generative AI in modern education, particularly in the rural health sector. Brad shares his journey in health innovation and how he is using AI, including chatbots, to enhance student support, drive behavior change, and foster innovation. They delve into the challenges of rural healthcare education, the potential of AI to impact learning outcome...

154: Universal Design for Learning – Thomas J. Tobin

Michelle Ockers is joined by Dr Thomas J. Tobin to explore the application of Universal Design for Learning (UDL) in an organisational context. They discuss how Learning and Development can act as a catalyst for fostering a culture that prioritises inclusivity in both design and content delivery. Tom shares his journey into UDL and explains why these principles are vital not just for the minority, but for the majority of learners. The conversation covers who is responsible for applying UDL princ...

153: Future-proofing Your Organisation with Adaptive Skills – Lozanne Pretorius

In this episode of Learning Uncut, Lozanne Pretorius discusses how Mitsubishi Motors Australia has used the MiCareerTrak program to foster a customer-centric culture in an industry facing rapid technological and customer expectation changes. She explains how the program was designed to build adaptive skills and resilience, essential for navigating the volatile, uncertain, complex, and ambiguous (VUCA) world of work. By positioning learning and development as a strategic pillar, the organisation ...