Building a global workforce that creates great customer experiences
Apr 08, 2020•24 min•Season 1Ep. 22
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Episode description
Great brand experiences don't just happen. Your people make them happen. Hear how Kathleen Mattie, an experienced Global Learning and Development Director for many large-scale beauty brands, approached a global program of brand education. Find out how she managed a centralized learning model across 42 countries. Explore the impact of personal development. Discover why looking to consumers will give you metrics that matter.
(Ep22)
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