E110: Lean Six Sigma Best Practices - Part 1

This is a list of best practices in process improvement I shared with students in the Florida Atlantic University (FAU) Executive MBA Program⁠ in Boca Raton, Florida last month. I compiled my top recommendations that they could take back to their company.

• Focused on building problem solving and waste identification skill set of lowest-level employee
• Psychological safety to discuss and solve problems
• Management horizontally across value stream
• Making decisions that are best for the system, not individual departments (vertical)
• Aligned and balanced metrics (two-way communication or “catchball”)
• Not just lagging financial metrics

Additional Links

• Full presentation with slides (YouTube)

• Lean Six Sigma for Good book series

• Florida Atlantic University Executive MBA Program

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