Patrick Anderson on Deming, Lean, and Shifting From Command and Control
Aug 31, 2020•1 hr 6 min•Season 1Ep. 383
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Episode description
Joining me today for Episode #383 of the podcast is Patrick Anderson, the CEO of the Rural Alaska Community Action Program, Inc. (or "RurAL CAP"). Patrick was previously a guest way back in Episodes #53 and #71.
Today, we'll talk how ideas from Dr. W. Edwards Deming and Lean have influenced him as he has led different organizations. He shares thoughts about shifting an organization away from a "command and control" approach, what "respect for people" means to him, and he'll also talk about their "performance management system."
I hope you enjoy the conversation.
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