Episode page This episode is a discussion with Joan Wellman , of the consulting firm Joan Wellman & Associates . Joan is a real pioneer in the lean healthcare arena, having started her initial work with a hospital in 1995 — I haven't found anybody who started this work earlier than her. We first met in Seattle a few months back and I'm thrilled to bring you this discussion about the early days of lean healthcare and her thoughts on the potential for the future....
Dec 04, 2009•18 min•Season 1Ep. 80
Episode page Eve Yen, founder and CEO of Diamond Wipes , is our guest for episode #79 of the podcast. In this podcast, Eve discusses her company and how manufacturing in the United States provides a strong competitive advantage. While not explicitly “Lean,” Eve articulates a value proposition that any Lean Thinker would recognize: manufacturing close to the customer allows for shorter lead times and, for these products, better quality and freshness. Her strategy also allows for just-in-time deli...
Nov 15, 2009•18 min•Season 1Ep. 79
Episode #78 brings a very special guest, Sorrel King, to talk about systems, communication, and patient safety. Sorrel's 18-month old daughter, Josie, was the victim of a series of preventable medical errors at a world-renowned hospital, passing away in the hospital's ICU. Sorrel channeled her grief and energy into the Josie King Foundation, which works to educate healthcare providers, patients, and families about the patient safety and systems improvement. From their website: The Josie King Fou...
Nov 03, 2009•20 min•Season 1Ep. 78
A returning guest (episodes #30, #38, and #48), Bob Emiliani is again featured in episode #77 of the LeanBlog Podcast. Bob is the President of The Center for Lean Business Management, LLC. He is a leading authority on Lean management, who since 1995 has focused his efforts on de-mystifying the "black art" of Lean leadership through his "Real Lean" series of books. Today, we talk about his most recent work - the republication (with additional material and commentary from Bob) of a book by Frank W...
Oct 20, 2009•23 min•Season 1Ep. 77
Episode #76 is a discussion with Dr. David Jaques, VP of Surgical Services at Barnes-Jewish Hospital in St. Louis, MO. Dr. Jaques is a skilled surgical oncologist and surgery department administrator. He came to Barnes-Jewish after serving as vice chairman of the department of surgery and director of graduate education at Memorial Sloan-Kettering Cancer Center in New York. He received his medical degree at the University of Michigan, Ann Arbor, which was followed by a distinguished career in the...
Oct 13, 2009•20 min•Season 1Ep. 76
Our guest today for Episode #75 is Peter T. Ward, a professor at Ohio State University’s Fisher College Business and Chair of the Department of Management Sciences. Professor Ward is a leading expert in lean management and is president of the Lean Education Academic Network. His research has been published in a number of journals, including Decision Sciences, Journal of Operations Management and Production and Operations Management. He is research director for the Center for Operational Excellen...
Oct 05, 2009•22 min•Season 1Ep. 75
For earlier episodes, visit the main Podcast page at www.leanpodcast.org, which includes information on how to subscribe via RSS or via Apple iTunes. If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in...
Sep 13, 2009•27 min•Season 1Ep. 74
Episode #73 is a conversation with Doug Burgess, Senior VP of Corporate Lean Six Sigma for Xerox. We talk about the Lean Six Sigma approach at Xerox, how they've used it internally and how they have used it to help customers improve processes and eliminate waste. The Xerox corporate website is: http://www.consulting.xerox.com/lean-six-sigma/enus.html For earlier episodes, visit the main Podcast page at www.leanpodcast.org, which includes information on how to subscribe via RSS or via Apple iTune...
Aug 22, 2009•20 min•Season 1Ep. 73
Our returning guest is John S. Toussaint, MD, the CEO emeritus of ThedaCare, and CEO of the ThedaCare Center for Healthcare Value. In the interest of disclosure, he is a partner in our Lean Enterprise Institute efforts to promote Lean in healthcare. Dr. Toussaint has been the guest previously for episodes #54 and #62 where he talks about ThedaCare's lean journey. Dr. Toussaint is very well known for his leadership of the Lean efforts in the ThedaCare system, done under the heading of the ThedaCa...
Aug 11, 2009•21 min•Season 1Ep. 72
Episode #71 is the second part of a discussion with Patrick M. Anderson, the Executive Director of Chugachmiut, the Tribal consortium created to promote self-determination to the seven Native communities of the Chugach Region. I met Patrick at a Lean conference last year where he shared their experiences with applying Lean principles to healthcare delivery in Alaska. Part 1 of the discussion was Episode #53. For earlier episodes, visit the main Podcast page at www.leanpodcast.org, which includes...
Aug 08, 2009•21 min•Season 1Ep. 71
Episode #70 is an interview with Tamra Kaplan, the COO of Long Beach Memorial Medical Center. We talk about the lean transformation work being done in the hospital and Ms. Kaplan's experience in leading this effort. For an earlier blog post about her promotion to COO and Lean at LBMMC, visit http://ow.ly/gyeX. For earlier episodes, visit the main Podcast page at www.leanpodcast.org, which includes information on how to subscribe via RSS or via Apple iTunes. If you have feedback on the podcast, o...
Jul 09, 2009•22 min•Season 1Ep. 70
* Remastered audio June 2021 Show notes: https://www.leanblog.org/69 This is an interview with Dr. Sami Bahri, D.D.S., a dentist from Jacksonville, Florida. He is a pioneer in using Lean methods in the management of his dental practice. The book documents his learning journey for himself and his office staff as they learned how to apply Lean in a very non-traditional setting. His book, Follow the Learner , is available from the Lean Enterprise Institute. You can also watch a webinar that he pres...
Jun 25, 2009•10 min•Season 1Ep. 69
Podcast #68 is a discussion with Benjamin G. Harrison, President & CEO of Kaysun, a privately-held manufacturer that, for over 60 years, has designed and manufactured complex, high-tolerance plastic injection molded products and assemblies. In his role as CEO, Ben is the champion for Kaysun's lean strategy and efforts and we discuss his support for lean in this episode. Kaysun was just named Lean Initiative and Plastics Supplier of the Year by Rockwell Collins, so congratulations to them for...
Jun 21, 2009•17 min•Season 1Ep. 68
This podcast is an interview with Matt May, author of the Shingo Prize winning book The Elegant Solution: Toyota's Formula for Mastering Innovation. Available May 19 is his new book In Pursuit of Elegance. Matt's website is www.inpursuitofelegance.com. Come back for a 2nd conversation with Matt next week. There is also a video podcast version of this discussion available as episode #4 at www.leanvideopodcast.org. For earlier episodes, visit the main Podcast page at www.leanpodcast.org, which inc...
May 17, 2009•18 min•Season 1Ep. 67
SPONSOR: MIT Professional Education - Short Programs: MIT will be holding three short courses on campus this July focused on various lean concepts geared towards busy professionals (Lean Academy® Course, Lean Engineering Seminar, Lean Healthcare Academy). To learn more visit them on the web at http://shortprograms.mit.edu/lean. CONTENT: LeanBlog Podcast #66 This is a discussion with Joe Rizzo, Chairman of the Association for Manufacturing Excellence (AME) Annual Conference, to be held in Covingt...
May 15, 2009•20 min•Season 1Ep. 66
LeanBlog Podcast #65 is a discussion with Kevin Frieswick, a Lean Process Manager, with MetroWest Medical Center in Framingham, MA. I found Kevin earlier this year when I discovered their YouTube video about innovations at MWMC, which included a unique error proofing device to help encourage handwashing by staff and physicians before entering patient rooms. I recommend you first watch the video here (http://www.leanblog.org/2009/02/error-proofing-handwashing.html) before listening to the podcast...
Apr 21, 2009•18 min•Season 1Ep. 65
Episode #56 of the podcast is a discussion with John Shook, one of my absolute favorite people in the Lean world. Show notes: https://www.leanblog.org/56 Remastered August 2021 Episode #56 of the podcast is a discussion with John Shook, one of my absolute favorite people in the Lean world. The few times I've seen John present or had the chance to chat in person, I've learned more in that amount of time than from anyone else, so I'm thrilled to have him here. John has a new book, published by the...
Apr 11, 2009•28 min•Season 1Ep. 56
Here is LeanBlog Podcast #64, again with Jamie Flinchbaugh, Founder of and Partner with the Lean Learning Center and co-author of The Hitchhiker's Guide to Lean. In this Podcast, we talk about the role of coaching in a Lean transformation effort. What is the difference between coaching toward a solution and coaching to learn a method, for example? This was also the first attempt at a "video podcast", this is the audio from that. The video, if desired, can be found at this address: http://www.lea...
Mar 05, 2009•13 min•Season 1Ep. 64
Episode Page I have a very special guest today… it's a very spur of the moment podcast with L.A. mayoral candidate, David “Zuma Dogg” Saltsburg . This went from email, to phone call, to podcast all in a few hours. He is running on a platform is using Dr. W. Edwards Deming's 14 points for management . It's very interesting listening — David paid his own way to a Dr. Deming 4-day seminar in Houston in 1991 and it changed his life. He's talking about Dr. Deming on TV and all the media — what a grea...
Feb 24, 2009•20 min•Season 1Ep. 63
Show notes: https://www.leanblog.org/57 Audio remastered July 2021 My guest for LeanBlog Podcast #57 is Alfie Kohn, an author and lecturer in the fields of education, parenting, and human behavior. His books include Punished By Rewards: The Trouble with Gold Stars, Incentive Plans, A's, Praise, and Other Bribes and The Homework Myth: Why Our Kids Get Too Much of a Bad Thing. I reached out to Alfie after there was some very good discussion on the blog about Chicago Public Schools giving incentive...
Feb 24, 2009•20 min•Season 1Ep. 57
Episode #58 of the LeanBlog Podcast brings us Steven J. Spear as our guest. Spear is a Senior Researcher at MIT, a Senior Fellow at the Institute for Healthcare Improvement, and is the author of the new book Chasing the Rabbit: How Market Leaders Outdistance the Competition and How Great Companies Can Catch Up and Win. Today, we talk about he started studying Toyota and his new book, which includes examples from many high-performing organizations in manufacturing, healthcare, and other industrie...
Feb 24, 2009•27 min•Season 1Ep. 58
Episode Page Episode #59 of the LeanBlog Podcast is here and our guest is Robert Miller , Executive Director of the Shingo Prize for Operational Excellence . We are discussing the Prize, some of the recent changes made in its criteria, and some future directions for the Prize named after Dr. Shigeo Shingo , of Toyota Production System fame. For earlier episodes, visit the main Podcast page , which includes information on how to subscribe via RSS or via Apple Podcasts....
Feb 24, 2009•21 min•Season 1Ep. 59
Once again, our guest for Episode #62 is John S. Toussaint, MD, the CEO emeritus of ThedaCare, and CEO of the ThedaCare Center for Healthcare Value. Dr. Toussaint is very well known for his leadership of the Lean efforts in the ThedaCare system, done under the heading of the ThedaCare Improvement System. ThedaCare has been profiled in the WSJ and many other articles about the quality and cost improvements they have achieved. This is the first of two podcast discussions we recorded (Part 1 is epi...
Feb 23, 2009•20 min•Season 1Ep. 63
Show notes: https://www.leanblog.org/61 Remastered audio June 2021 Norman Bodek is once again back for episode #61 of the LeanBlog Podcast, talking about his discovery of a unique system in Japan, at Canon, called the “ Super Meister ” system that trains employees to be able to build an entire copier on their own. This was introduced in Episode #55 of the Podcast. Norman also talks a little more about Gerry Corrigan and his Lean/5S work in Ireland, employee ideas, and his video terminal that all...
Feb 12, 2009•18 min•Season 1Ep. 61
Podcast Episode #60 is the second part of a two-parter with retired Lt. Randy Russell of the Jacksonville Sheriff's Office, an innovator in the use of Lean methods for improving law enforcement (Part 1, Episode #51 is here). In this episode, Randy discusses some really interesting examples of how Lean methods are helpful in law enforcement and how 5S or standardized work can help save a life. Very powerful stuff. Randy’s company, Hyperformance Enterprises, LLC, operates a Lean consulting and tra...
Feb 03, 2009•16 min•Season 1Ep. 60
Show notes: https://www.leanblog.org/55 Audio remastered June 2021 Norman Bodek is once again back for episode #55 of the LeanBlog Podcast, talking about his recent trip to Ireland. If you're a fan of Norman, his books and his podcasts, be sure to check out the special charity auction that's running on www.leanblog.org through December 19. You can get a specially autographed CD set of Norman's previous Podcasts along with an autographed book. You'll see links to the auction on the Lean Blog, so ...
Dec 16, 2008•29 min•Season 1Ep. 55
Show notes: https://www.leanblog.org/54 Remastered August 2021 Our guest for Episode #54 is John S. Toussaint, MD , the CEO emeritus of ThedaCare , and CEO of the ThedaCare Center for Healthcare Value . Dr. Toussaint is very well known for his leadership of the Lean efforts in the ThedaCare system, done under the heading of the ThedaCare Improvement System . ThedaCare has been profiled in the WSJ and many other articles about the quality and cost improvements they have achieved. This is the firs...
Dec 02, 2008•24 min•Season 1Ep. 54
LeanBlog Podcast Episode #53 is a conversation with Patrick M. Anderson, the Executive Director of Chugachmiut, the Tribal consortium created to promote self-determination to the seven Native communities of the Chugach Region. I met Patrick at a Lean conference where he shared their experiences with applying Lean principles to healthcare delivery in Alaska. I am happy to bring their story to you, here in the first part of a two-part Podcast discussion. If you have feedback on the podcast, or any...
Nov 19, 2008•29 min•Season 1Ep. 53
Show notes: https://www.leanblog.org/52 Remastered July 2021 Podcast Episode #52 is a discussion with a good friend (and sometimes contributor) to the Lean Blog, Dan Markovitz , founder and President of Markovitz Consulting . Markovitz Consulting is a corporate efficiency-training firm specializing in the application of Lean manufacturing principles to business processes. The company's WorkLean program helps knowledge workers reduce the hidden waste in the way they manage information and improve...
Nov 01, 2008•23 min•Season 1Ep. 52
Podcast Episode #51 is the first part of a two-parter with retired Lt. Randy Russell of the Jacksonville Sheriff's Office, an innovator in the use of Lean methods for improving law enforcement. Starting in 2004, the Jacksonville Sheriff's Office began using Lean as a continuous improvement program. In the podcast, Randy describes their journey and the improvements that have greatly contributed to providing more time and resources for the officers to use in protecting the community. As in healthc...
Oct 12, 2008•28 min•Season 1Ep. 51
