J.C. Penney's CEO on Listening to Front-Line Employees
May 16, 2016•6 min
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Episode description
After the previous CEO of JC Penney, Ron Johnson, was fired (see my post "Lack of PDSA made JCP CEO SOL?"), it seems that new CEO Marvin Ellison might be taking a different approach.See this article from FORTUNE: "The CEO Who's Reinventing J.C. Penney."
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