It's Patient Safety Awareness Week and I Was Surprised

http://leanblog.org/audio32 This week is the annual Patient Safety Awareness Week, presented by the National Patient Safety Foundation, a non-profit that I like and support. As Lean thinkers, I hope we'd recognize that the amount of patient harm and death that's caused by preventable medical errors is a huge problem around the world.When we ask "why is there so much harm?" there are many answers - causes and root causes. There's no simple answer to the question of why so much harm occurs and why, sometimes, it seems like not enough progress is being made. One contributing factor, I think, is the lack of public awareness aboutthis problem and the scale of it...