TCIP #050 – Online Shaming with Garth Rowan

Welcome to episode #050 of The Crisis Intelligence Podcast, with Melissa Agnes and Garth Rowan.

From female reporters being spontaneously and continually harassed during live reporting, to individuals making mistakes caught on camera and ending up losing their jobs as a result of the footage going viral. We’ve seen some extreme cases of online shaming in the past few years, often resulting in online bullying with dire consequences. But where does society need to draw a line for this type of mob lynching mentality, and how can we determine whether or not the punishments actually fit the crimes? Additionally, what is the best practice for organizations whose employees get caught in these types of viral controversies?

In this episode of The Crisis Intelligence Podcast, Garth Rowan and I discuss the reality of online shaming and the impact it has been having on individuals and organizations alike. Through the discussion of several recent case studies, we examine the realities of online shaming and best practices for organizations and individuals for this type of crisis prevention and crisis management.

It’s an interesting discussion on a very timely and impactful topic. Enjoy!

Running time: 1:02:29

Links mentioned in the podcast

• CBC and The National: Sexist attacks on female journalists
• CBC news: Online shaming: the return of mob morality
• Monica Lewinsky’s TED talk: The price of shame

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About host, Melissa Agnes

Learn more about Melissa AgnesFollow Melissa on Twitter: @melissa_agnesConnect with Melissa on LinkedInEmail Melissa directly: melissa@melissaagnes.com

Learn more about Agnes + Day, Melissa’s crisis management firm.

About guest, Garth Rowan

Learn more about Garth RowanConnect with him on LinkedInEmail Garth directly: garth@beready.caCheck out Garth’s blog posts on The Crisis Intelligence BlogListen to another great podcast with Garth: TCIP #036 – How To Conduct a Crisis Simulation with Garth Rowan

Thanks to Garth for taking the time to have this interesting discussion with me!

This post, TCIP #050 - Online Shaming with Garth Rowan, was first published to melissaagnes.com.